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, cashiering, billing, etc.) Preferred Qualifications Three (3) years of customer service experience and/or call center experience Recent experience with EMR, such as EPIC, including In Basket and Work Queues
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Referral Processing At least one (1) year of recent experience with EPIC, including In Basket and Work Queues At least one (1) year of recent experience in billing, authorizations, referrals, medical
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*: Able to analyze the ServiceNow ticket queue and assign to the appropriate team member Able to articulate solutions to complex problems Job Summary Develops and applies practical skills and learns tools
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position availability.** Supervises the operations of assigned workflows including patient check-in/check-out, scheduling, registration, patient portals, on-line/e-requests, EPIC work queues, and physician
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identity, religion, disability, age, genetic information, veteran status, marital status, and/or political affiliation in its programs, activities, or employment. See https://equity.unl.edu/notice
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and manage the Medical Advancement gift officer queues and processes, including: Continuously review and build out qualification queues for gift officers. Prioritize queues based on different data
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triage patient inquiries. Assists with completion of work queues including scheduling, rescheduling, and correcting errors within Epic. Reviews schedule for new patients, updating when necessary. Calls
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addition to pre-service verification, this role supports business continuity by providing desk coverage. The role also includes resolving access-related billing work queue items and validating government payor
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to Search Applications Development Programmer Analyst I (Multiple Positions) (Temporary) Posting Number req27328 Department Global Health Institute Department Website Link https
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process improvement projects such as facilitating workgroup efforts to identify and increase daily throughput of Epic work queue orders Work towards departmental and team goals by analyzing Epic work queue