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performing varied tasks within established guidelines Complexity: Performs moderately complex projects of small to medium scope within defined parameters. Applies judgment in analyzing issues and resolving
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established parameters, and keeping the Director and partners informed of progress, decisions, and risks. Serve as a knowledgeable institutional ambassador, connecting alumni with the School and its resources
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within resource budget. Diagnose whether issues stem from technology, policy, or business process, and route accordingly. Approve limited exceptions to service catalog parameters for access to IT resources
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catalog parameters for access to IT resources. Make FAS computer refresh and allocation decisions within established lifecycle policies. Socialize and communicate IT change initiatives within the division
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within resource budget. Diagnose whether issues stem from technology, policy, or business process, and route accordingly. Approve limited exceptions to service catalog parameters for access to IT resources
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within resource budget. Diagnose whether issues stem from technology, policy, or business process, and route accordingly. Approve limited exceptions to service catalog parameters for access to IT resources
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within resource budget. Diagnose whether issues stem from technology, policy, or business process, and route accordingly. Approve limited exceptions to service catalog parameters for access to IT resources
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defined parameters. Provide technical advice and problem resolution for a school/unit community on varied issues. Autonomy: Complete work independently, exercising sound judgement within established