Program Coordinator

Title:

107N-YN - Program Coordinator

Business Title:

Program Coordinator

Location:

Employee Type:

Classified

Job Family:

Civil Service - OT Eligible

Position Details:

Summary of Duties:

Under general supervision perform a variety of duties in support of Student Financial Services in order to meet the desired outcome of Enrollment Management as well as the strategic goals of the university and the department. Independently advise staff, students and their parents about educational loans. Assist in the maintenance of the policy and procedure manual. Monitor and advise process work follows and recommend areas of efficiency

Required Qualifications:

• High school graduation or equivalent AND two years of experience in the program specialty OR equivalent education/experience.

• Two years of experience working in a customer services oriented work environment.

Preferred Qualifications:

• Bachelor’s Degree and one (1) year of applicable financial aid experience.

• Experience working with diverse populations.

• Demonstrated skills in written and verbal communication, including experience with large group presentations.

• Strong computer skills and proficiency with Microsoft Office programs including Word, Excel, and Outlook.

• Demonstrated Customer Service Skills.

• Demonstrated interpersonal skills.

• Demonstrated ability to perform multiple tasks.

• Demonstrated knowledge of federal and state financial aid processes and programs.

• Experience with student services such as Financial Aid, Admissions, Student Accounts, Center for Advising and Career Development, Registrar, Housing and Dining.

Additional Information:

Area/College:

Enrollment

Department Name:

Student Financial Services

City, State, Zip:

Pullman, WA 99164

Department Link:

financialaid.wsu.edu/

Monthly Salary:

$2,999.00

FTE:

100%

This is a permanent position.
Posting Close Date:

Applicants must submit their completed application by August 15, 2021 at 11:59 pm.

Background Check:

This position has been designated by the department to require a background check.

Application Instructions:

Applicants must attach the following documents to their online application: 1) resume and 2) cover letter. Application materials should clearly communicate how the applicant meets all required qualifications and additional requirements. Applicants are required to include contact information for professional references within the application.

Required Documents:

• Resume

• Cover Letter

Time Type:

Full time

Position Term:

12 Month

WASHINGTON STATE UNIVERSITY IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EDUCATOR AND EMPLOYER. Members of ethnic minorities, women, special disabled veterans, veterans of the Vietnam-era, recently separated veterans, and other protected veteran, persons of disability and/or persons age 40 and over are encouraged to apply.

WSU employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.

WSU is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. To request disability accommodation in the application process, contact Human Resource Services: 509-335-4521 (v), Washington State TDD Relay Service: Voice Callers: 1-800-833-6384; TDD Callers: 1-800-833-6388, 509-335-1259(f), or [email protected] .

Title:

107N-YN - Program Coordinator

Business Title:

Program Coordinator

Location:

Employee Type:

Classified

Job Family:

Civil Service - OT Eligible

Position Details:

Summary of Duties:

Under general supervision perform a variety of duties in support of Student Financial Services in order to meet the desired outcome of Enrollment Management as well as the strategic goals of the university and the department. Independently advise staff, students and their parents about educational loans. Assist in the maintenance of the policy and procedure manual. Monitor and advise process work follows and recommend areas of efficiency

Required Qualifications:

• High school graduation or equivalent AND two years of experience in the program specialty OR equivalent education/experience.

• Two years of experience working in a customer services oriented work environment.

Preferred Qualifications:

• Bachelor’s Degree and one (1) year of applicable financial aid experience.

• Experience working with diverse populations.

• Demonstrated skills in written and verbal communication, including experience with large group presentations.

• Strong computer skills and proficiency with Microsoft Office programs including Word, Excel, and Outlook.

• Demonstrated Customer Service Skills.

• Demonstrated interpersonal skills.

• Demonstrated ability to perform multiple tasks.

• Demonstrated knowledge of federal and state financial aid processes and programs.

• Experience with student services such as Financial Aid, Admissions, Student Accounts, Center for Advising and Career Development, Registrar, Housing and Dining.

Additional Information:

Area/College:

Enrollment

Department Name:

Student Financial Services

City, State, Zip:

Pullman, WA 99164

Department Link:

financialaid.wsu.edu/

Monthly Salary:

$2,999.00

FTE:

100%

This is a permanent position.
Posting Close Date:

Applicants must submit their completed application by August 15, 2021 at 11:59 pm.

Background Check:

This position has been designated by the department to require a background check.

Application Instructions:

Applicants must attach the following documents to their online application: 1) resume and 2) cover letter. Application materials should clearly communicate how the applicant meets all required qualifications and additional requirements. Applicants are required to include contact information for professional references within the application.

Required Documents:

• Resume

• Cover Letter

Time Type:

Full time

Position Term:

12 Month

WASHINGTON STATE UNIVERSITY IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EDUCATOR AND EMPLOYER. Members of ethnic minorities, women, special disabled veterans, veterans of the Vietnam-era, recently separated veterans, and other protected veteran, persons of disability and/or persons age 40 and over are encouraged to apply.

WSU employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.

WSU is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. To request disability accommodation in the application process, contact Human Resource Services: 509-335-4521 (v), Washington State TDD Relay Service: Voice Callers: 1-800-833-6384; TDD Callers: 1-800-833-6388, 509-335-1259(f), or [email protected] .