IT Support Technician

Title:

481D-YN - IT Support Technician 2

Business Title:

IT Support Technician

Location:

Employee Type:

Classified

Job Family:

Civil Service - OT Eligible

Position Details:

COVID-19 Vaccine Information:

In accordance with Washington State Governor’s Proclamation 21-14.1, as a condition of employment, all WSU employees must be fully vaccinated or have an approved medical/religious accommodation no later than October 18, 2021. People are considered fully vaccinated two weeks after receiving their last shot in a vaccine series. Vaccine or an approved accommodation for new employees will be verified no later than October 18, 2021. If the effective date of appointment is October 18, 2021 or later vaccine or approved accommodation status will be verified prior to first day of employment. Please reach out to Human Resource Services (HRS) at [email protected] or 509-335-4521 if you have questions regarding this.

Summary of Duties:

The IT Support Technician provides desktop support and system configuration, including troubleshooting, identifying, and resolving issues. Additionally, this position provides network support, server maintenance and  administration. This position maintains large format printers and laser printers and responds to requests for assistance and provides training for faculty, staff and students.

Required Qualifications:

• Two (2) years of experience in information technology related activities such as testing, installing, maintaining, supporting, and/or averting hardware/software system failures on client applications, hardware and software products, mainframe systems, network infrastructure equipment, or telecommunications software or hardware OR equivalent education/experience.

• Experience with Windows AD user account administration. 

Preferred Qualifications:

• Large format printing experience (HP DesignJet)

• Adobe Creative Cloud

Additional Information:

Monthly Salary: $3,616.00
FTE: 100%
This is a permanent position.

City, State, Zip: Pullman, WA 99164

Area/College: Voiland College of Engineering and Architecture
Department Name: VCEA IT
Department Link: it.vcea.wsu.edu

Background Check: This position has been designated by the department to require a background check.

Posting Close Date: Applicants must submit their completed application by October 3, 2021 at 11:59 p.m.
Application Instructions: Applicants must attach the following documents to their online application: 1) resume and 2) cover letter. Applicants are required to include contact information for professional references within the application.
Required Documents:

• Resume

• Cover Letter

Time Type:

Full time

Position Term:

12 Month

WASHINGTON STATE UNIVERSITY IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EDUCATOR AND EMPLOYER. Members of ethnic minorities, women, special disabled veterans, veterans of the Vietnam-era, recently separated veterans, and other protected veteran, persons of disability and/or persons age 40 and over are encouraged to apply.

WSU employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.

WSU is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. To request disability accommodation in the application process, contact Human Resource Services: 509-335-4521 (v), Washington State TDD Relay Service: Voice Callers: 1-800-833-6384; TDD Callers: 1-800-833-6388, 509-335-1259(f), or [email protected] .

Title:

481D-YN - IT Support Technician 2

Business Title:

IT Support Technician

Location:

Employee Type:

Classified

Job Family:

Civil Service - OT Eligible

Position Details:

COVID-19 Vaccine Information:

In accordance with Washington State Governor’s Proclamation 21-14.1, as a condition of employment, all WSU employees must be fully vaccinated or have an approved medical/religious accommodation no later than October 18, 2021. People are considered fully vaccinated two weeks after receiving their last shot in a vaccine series. Vaccine or an approved accommodation for new employees will be verified no later than October 18, 2021. If the effective date of appointment is October 18, 2021 or later vaccine or approved accommodation status will be verified prior to first day of employment. Please reach out to Human Resource Services (HRS) at [email protected] or 509-335-4521 if you have questions regarding this.

Summary of Duties:

The IT Support Technician provides desktop support and system configuration, including troubleshooting, identifying, and resolving issues. Additionally, this position provides network support, server maintenance and  administration. This position maintains large format printers and laser printers and responds to requests for assistance and provides training for faculty, staff and students.

Required Qualifications:

• Two (2) years of experience in information technology related activities such as testing, installing, maintaining, supporting, and/or averting hardware/software system failures on client applications, hardware and software products, mainframe systems, network infrastructure equipment, or telecommunications software or hardware OR equivalent education/experience.

• Experience with Windows AD user account administration. 

Preferred Qualifications:

• Large format printing experience (HP DesignJet)

• Adobe Creative Cloud

Additional Information:

Monthly Salary: $3,616.00
FTE: 100%
This is a permanent position.

City, State, Zip: Pullman, WA 99164

Area/College: Voiland College of Engineering and Architecture
Department Name: VCEA IT
Department Link: it.vcea.wsu.edu

Background Check: This position has been designated by the department to require a background check.

Posting Close Date: Applicants must submit their completed application by October 3, 2021 at 11:59 p.m.
Application Instructions: Applicants must attach the following documents to their online application: 1) resume and 2) cover letter. Applicants are required to include contact information for professional references within the application.
Required Documents:

• Resume

• Cover Letter

Time Type:

Full time

Position Term:

12 Month

WASHINGTON STATE UNIVERSITY IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EDUCATOR AND EMPLOYER. Members of ethnic minorities, women, special disabled veterans, veterans of the Vietnam-era, recently separated veterans, and other protected veteran, persons of disability and/or persons age 40 and over are encouraged to apply.

WSU employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.

WSU is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. To request disability accommodation in the application process, contact Human Resource Services: 509-335-4521 (v), Washington State TDD Relay Service: Voice Callers: 1-800-833-6384; TDD Callers: 1-800-833-6388, 509-335-1259(f), or [email protected] .