Workforce Education Program Advisor

The Workforce Program Advisor works within the Workforce Education Office, which includes WorkFirst, Worker Retraining, Basic Food Employment & Training (BFET), Opportunity Grant. The Workforce Education Office and this position support the mission of Bellevue College by providing high quality, flexible and accessible services that support student access to educational opportunities that advance pluralism, inclusion, and global awareness.

This position works under general direction and reports to the Associate Director of Workforce Education (WE).

The Workforce Program Advisor will manage a caseload of WE students and independently collaborates with students and other WE staff to provide student support and education navigation for students participating in the various workforce programs. Duties include providing technical assistance with application processes, assessing student needs, academic advising, including the development and monitoring of an education/training plan, monitoring student academic progress, navigating the college, finding available support resources at the college and within the local community, finding resolution to complex problems, and identifying and helping students overcome barriers to success. Additionally, this position analyzes data to determine student eligibility for financial aid awards and WE program participation, tracks other criteria to determine continued eligibility for participation, and processes payments. An expectation of this position is to track state and federal legislation and participate in coordinating adjustments when program rules change.

Position Salary Range: $67,669/year - $94,737/year

The salary information shown above is a general guideline only. The salary will be determined based on candidate's qualifications and related experience, as well as market and business considerations. Typically, new hires start no higher than $74,436/year based on Bellevue College Exempt salary schedule.

We offer comprehensive compensation package with salary and benefits as the main components. Generous benefits package is offered through Washington State plans that includes multiple medical, dental, life and disability coverage choices for employees and dependents; choices of retirement and deferred compensation plans; paid holidays, sick, and vacation plans; transit program, reduced tuition, employee discounts and memberships, etc.

The employee is scheduled to work 40 hours per workweek. This position may be eligible for the overtime provisions of the Fair Labor Standards Act; salaries below the WA State Salary Threshold  is eligible for overtime pay.

Bellevue College is a diverse student-centered, comprehensive and innovative college, committed to teaching excellence that advances the life-long educational development of its students while strengthening the economic, social and cultural life of its diverse community. Bellevue College is located just 10 miles east of Seattle where we serve a student population of over 54% students of color and over 1,300 international students. The college promotes student success by providing high-quality, flexible, accessible educational programs and services; advancing pluralism, inclusion and global awareness; and acting as a catalyst and collaborator for a vibrant region.

We strive to create a vibrant and inclusive campus community that supports a diverse student body, faculty and staff. As an essential part of our mission and goals , diversity, equity and pluralism are promoted and fostered in all aspects of college life. By enriching student life through leadership opportunities, personal learning and cultural experiences, we are committed to building an inclusive and diverse campus community that fosters creativity, innovation and student success.

For more information, visit BC Facts at a Glance @ Bellevue College .

The Workforce Education (WE) department facilitates student success by offering personalized support services, including tuition assistance, academic advising, and career guidance. Our programs help low-income individuals and displaced workers acquire the skills needed to enter or re-enter the workforce through the college¿s professional-technical programs.

Case Management

• Advise and maintain a WE student caseload. This includes:
  • Assisting students with completion of processes required by state agencies related to their funding source, such as Department of Social and Health Services (DSHS).
  • Determining eligibility for the program.
  • Drafting an education plan and monitoring progression to completion.
  • Monitoring satisfactory academic progress.
  • Providing academic advising based on student¿s education plan.
  • Assisting students in assessing their skills, abilities, and experience to determine education needs that will lead to employment in high demand occupations.
• Collaborate and coordinate with the Financial Aid Office to ensure students receive the maximum aid they are eligible for.
• Manage tuition deferment processes and authorize payments.
• Work closely with Student Central: Enrollment Services staff to resolve registration, coding and tuition payment issues.
• Develop and maintain a collaborative working relationship between faculty, staff, public agencies, and other organizations to provide a smooth transition for the student from the referring agency through the college admission process and into the WE program.
• Collaborate with the WE team to develop, coordinate, and manage the orientation, intake, eligibility, navigation, resource support, student retention, enrollment and reporting requirements, and other workshops and services needed to address the unique needs of the WE student population.

Administrative Support

• Provide accurate and timely input of student data into the student management system and the WE student database system.
• Ensure WE compliance with reporting and eligibility requirements by maintaining proper use of forms and documentation requirements.
• Provide WE program information to professional/technical department chairs and administrators on the specific training and educational needs of WE students.
• Review and analyze grant programs, and recommend changes, modifications, and expansions with appropriate documentation.
• Monitor WE enrollment goals and work with the WE Associate Director to develop or modify action plans as needed to meet stated goals.

Other 

• Perform other duties as assigned.

• Bachelor's degree in social services, human services, career services, or a field related to education. Relevant work experience may be substituted for the education requirement on a year-for-year basis.
• Two (2) years of experience supporting diverse populations, low income clients, populations with significant barriers to employment and/or dislocated workers.
• Two (2) years data entry and reporting experience. 
• Demonstrated experience creating, organizing and presenting workshops tailored to meet the unique needs of the Workforce Education population.
• Demonstrated experience and proficiency using student information systems
• Demonstrated ability to create systems for tracking and reporting outreach activities, enrollment, and employment data.
• Demonstrated ability to work independently.
• Demonstrated experience working in a collaborative team environment with diverse employees and students 
• Demonstrated effective customer service skills.
• Intermediate skills in Microsoft Office.
• Effective written and verbal communication skills; listening and problem-solving skills.

• Work experience at a Community and/or Technical College in student services and/or workforce education
• Experience working with adults to develop educational and/or career plans.

Bellevue College intends to provide a drug-free, healthy, safe, and secure work and educational environment. Each employee is expected to report to work in an appropriate mental and physical condition to perform her/his/their assigned duties.

Bellevue College employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services. 

Sexual Misconduct and Background Check:

Prior to start of employment, finalists(s) for this position will be subject to a pre-employment background check as a condition of employment. Information from the background check will not necessarily preclude employment, but will be considered in determining the applicant's suitability and competence to perform in the position.

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington State Law .

Check frequently in your inbox, spam, junk, clutter email folders for any communication regarding the next steps from Bellevue College and our background check partners.

Reference Check:

Reference checks may include, but are not limited to, contacting references and verification of work experience, and/or past job duties. 

• This position is NOT eligible for relocation allowance.
• This position is NOT eligible for sponsorship for employment-based visa.

Applications received by 06/10/2024 will be given full consideration. Applications received after that date may be considered until the position is filled. 

All individuals interested in this position are encouraged to apply. Your application must include a complete online application and all of the required documents below to be considered complete. Any application that does not provide all requested information will not be considered for the position (only submit required documents with the application, additional documents will not be reviewed.) Please review Application Tips  before applying. Current Bellevue College employees should apply the position through Employee Self Service.

Required application materials:   

• Attach a Cover Letter (min 1 pg., max 2 pgs.)
• Attach a Resume
• Attach a Diversity Statement (min 1 pg., max 2 pgs.) that addresses the following: Describe and provide specific examples of how your educational and/or professional experiences, background or philosophy demonstrate your commitment to diversity and equity, and how these prepare you to contribute to Bellevue College
• Complete Job Questionnaires if applicable

Contact: 

If you have questions with regards to the application or the hiring process, please contact Office of Human Resources at 425-564-2274 or email to [email protected] .

Bellevue College does not discriminate on the basis of race, color, national origin, language, ethnicity, religion, veteran status, sex, sexual orientation, including gender identity or expression, disability, or age in its programs and activities. Please see policy 4150 at www.bellevuecollege.edu/policies/ . The following people have been designated to handle inquiries regarding non-discrimination policies: Title IX Coordinator, 425-564-2641, Office C227, and EEOC/504 Compliance Officer, 425-564-2178, Office B126. 

Applicants with disabilities who require assistance with the recruitment process may contact [email protected]  .