Web Specialist DASA

North Carolina State University, United States

Updated: 4 months ago
Location: Raleigh, NORTH CAROLINA
Deadline: ;

Posting Details
Job Posting Information


Posting Number PG193729SP
Internal Recruitment No
Working Title Web Specialist DASA
Anticipated Hiring Range $60,320 - $65,084 (based on education/experience)
Work Schedule Monday - Friday; 8a - 5p and other hours as needed to fulfill the duties of this position; flexible work arrangement available
Job Location Raleigh, NC
Department University Communications
About the Department
North Carolina State University was founded in 1887 with the purpose of creating economic, societal and intellectual prosperity for the people of North Carolina. Today NC State is the largest university in North Carolina, with more than 37,000 high-performing students, 9,000 preeminent faculty and staff and 260,000 alumni. NC State is a research-extensive university known for its leadership in science, technology, engineering and mathematics. We’re also at the forefront of teaching and research in agriculture, business, design, education, humanities and social sciences, natural resources, textiles and veterinary medicine. NC State is consistently named as one of the best values in higher education, and many of our programs are ranked at the top of their respective disciplines. We take a great deal of pride in our collaborative, supportive and collegial team culture. All staff are provided opportunities for training and professional development, with an eye to personalized career growth.
University Communications and Marketing is NC State’s dedicated communications agency. Our team provides leadership, strategy, services and support to advance the NC State brand and help the university achieve its core mission. We work to promote local, national and worldwide visibility for the university and its students, faculty and staff. The office is committed to informing the public and the university community about NC State’s innovative, varied learning environment, its world-leading scholarship and research, and its unswerving dedication to improving lives by finding practical solutions to real-world problems.
The web development team is a critical part of University Communications and Marketing as it works with many campus groups to provide effective web communications tools and solutions. The team is responsible for creating and maintaining web products and tools used by campus partners. It also devises solutions to custom client needs. This includes custom add-ons for a specific client, implementing third-party tools to meet communications and marketing needs, assist with data analytics collection, monitoring, and reporting, and providing effective documentation, training, and support for campus partners. The web development team works closely with other UComm teams such as design, writing, and project management/client services.
Essential Job Duties
The web specialist position is part of the web development team within University Communications and Marketing. This position will specifically work with the Division of Academic and Student Affairs (DASA) to assist with help requests, website redesigns/migrations, and other web needs of the division. The specialist will assist with team projects and help execute internal website and digital communications projects.
WordPress experience is highly preferred, and the ability to work in a fast-paced environment on multiple simultaneous projects is crucial.
Duties include but are not limited to:
  • Conduct website inventory audits and help guide campus partners to stay on track with their content migrations
  • Have familiarity with WordPress and how to edit menus, create pages/posts, activate plugins, and manage users
  • Assisting with performing technical updates using Manage WP, WP CLI, and FTP
  • Liaison between DASA Strategic Marketing and Communications team and UCOMM web team on projects and ongoing web communication needs
  • Ability to work with a variety of constituents to plan, implement and problem solve web layout and user flow questions for the best UX
  • Assist with acting as front-line support for partner questions on web projects
  • Conduct QA testing and website audits
  • Do minor copywriting for calls to action, headings, and other page elements to facilitate content layout best practices
  • Provide training and act as a resource for department web editors and publishers
  • Manage website and project requests, track progress, and communicate progress to stakeholders
  • Help partners understand basic SEO tactics to be employed on their website
  • Install and use Google Analytics, Microsoft Clarity, and other analytics tools to track and report on website performance
  • Contribute to digital marketing strategy discussions/decisions
  • Contribute to content discussions and optimization
  • Contribute to digital outreach communications strategy including email and other marketing automation efforts
Other Responsibilities
Other duties as assigned

Qualifications


Minimum Experience/Education

Associate’s degree in Computer Science, Information Technology, or related discipline and one year of experience in the information technology field related to the area of assignment; or bachelor’s degree and one year of experience in the information technology field related to the area of assignment; or bachelor’s degree in Computer Science, Information Technology, or related discipline; or an equivalent combination of training and experience.
All degrees must be received from appropriately accredited institutions.

Other Required Qualifications
  • HTML/CSS Proficiency: Fundamental understanding of HTML5 and CSS3 to build and style webpages.
  • Responsive Design: Ability to create designs that work on desktops, tablets, and mobiles.
  • Information Architecture: Experience assisting with content audits and providing guidance on creating a sitemap.
  • CMS Familiarity: Experience with Content Management Systems like WordPress.
  • SEO Basics: Understanding of basic SEO principles and how to apply them to web development and content.
  • Web Analytics: Familiarity with tools like Google Analytics for measuring website performance.
  • Communication Skills: Ability to communicate technical concepts to a non-technical audience.
  • Project Management: Ability to manage multiple tasks and meet deadlines.
  • Knowledge of testing on major browsers and exposure to cross-browser/platform compatibility issues.
  • Problem-Solving: Strong troubleshooting skills to identify and resolve issues.
Preferred Qualifications
  • JavaScript Knowledge: Experience with JavaScript for client-side scripting.
  • Familiarity with vetting and managing WordPress plugins
  • Experience with content strategy and marketing writing
  • Experience leading user trainings and workshops
Required License or Certification
N/A
Valid NC Driver's License required No
Commercial Driver's License Required? No

Recruitment Dates and Special Instructions


Job Open Date 12/11/2023
Earliest Close Date---- (Positions will be posted until 5:00 PM ET on this date. Positions remaining posted after this date are still accepting applications but may close at any time.) 12/15/2023
Notice to Applicants
Please note that the work history on your resume must also be included in your application.
Special Instructions
Please include a resume, cover letter, and contact information for three (3) professional references.

Position Details


Position Number 00110527
Position Type SHRA
Position Classification Band Title Technology Support Analyst
Position Classification Band Level Journey
Position Classification Salary Range $32,473 - $88,041
Salary Grade Equivalency IT03
Alternate Option
If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.
Full Time Equivalent (FTE) (1.0 = 40 hours/week) 1.00
Appointment 12 Month Recurring
Mandatory Designation - Adverse Weather Non Mandatory - Adverse Weather
Mandatory Designation - Emergency Events Non Mandatory - Emergency Event
Time Limited Position No
Time-Limited Appointment Length (if applicable)
Department Id 081001 - University Communications
AA/EEO
NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-515-3148 to speak with a representative at the Office of Institutional Equity and Diversity.
If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or [email protected] .
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

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