Web and Digital Content Developer

Dept Number/Name: 0-6601-000 / USF Health Shimberg Library
College Division: USF Health-Shimberg Library
Salary Plan: Administrative
Job Code/Title: 9555 / Web Developer
Hiring Salary/Salary Range: Commensurate with experience
Position Number: 00002107
ORGANIZATIONAL SUMMARY:
The USF Health mission is to envision and implement the future of health. It is the partnership of the University of South Florida Morsani College of Medicine, the College of Nursing, the College of Public Health, the Taneja College of Pharmacy, the School of Biomedical Sciences and the School of Physical Therapy and Rehabilitation Sciences; and the USF Physicians Group. USF is a global research university ranked 34th in federal research expenditures for public universities. The USF Health Libraries (Shimberg Health Sciences Library and the Florida Blue Health Knowledge Exchange) provide library and information services to students, faculty, and staff at USF Health. The libraries also provide these services to affiliated hospitals, area health professionals and providers, and members of the community.
POSITION SUMMARY:
The Web and Digital Content Developer  for the USF Health Libraries (USFHL) is responsible for all aspects of digital communication at the USFHL, including the website, digital signage, email announcements to our patrons, and social media. They will coordinate all USFHL patron digital content, applying technical and communication skills to maximize the value and functionality of the USFHL website and other digital platforms. They will also gather and evaluate website and library usage data to plan USFHL communication approaches, inform USFHL strategic planning, and report to national organizations for benchmarking. The Web and Digital Content Developer will ensure that the USFHL website is up-to-date, user- (and mobile-) friendly, and accessible to all patrons. They will also be responsible for maintaining the website content, ensuring that it is accurate, relevant, engaging for our patrons, and meets the standards for accessibility as required by the Americans with Disabilities Act. The Web and Digital Content Developer will work closely with the USFHL team to ensure that the website is aligned with the goals and objectives of USF Health.
RESPONSIBILITIES:
Communication - Responsible for the USFHL website and other means of communicating with the students, faculty, and staff of USF Health, as well as the public. Represents Systems Unit and the USFHL on various committees within the USFHL and within USF. Authorizes secondary editors for content-specific pages of the website. Responsible for USFHL social media accounts and for communicating with patrons via USF Health-specific email distribution lists. Manages digital signage within the two libraries of the USFHL. Responsible for formatting and sending monthly email newsletter and annual report, from content provided by USFHL staff. Primary contact with certain USFHL technology vendors: obtains quotes, makes recommendations, and manages technological problems. Maintains and updates content on USFHL OneNote collaboration space. Serves as subject matter expert on the USFHL website and social media accounts (Meta platforms, X, and others as they are identified).
Technology - Administrator for Springshare modules, including website, forms/surveys/quizzes, calendaring, data and usage analytics, chat/helpdesk, and USFHL in-house tech support system. Provide Springshare tech support to USF/HCA GME. Responsible for triage of complex, technological access issues and forwarding to appropriate party. Gather log data and import to PowerBI and EBSCO Panorama for collating and reporting usage statistics.  Responds to support tickets where applicable. Backup to other Systems staff in the event of a proxy server lockout.
Unit Administrative Support - Work with supervisor and Systems Unit staff on technology and communication plans, budget requests, student tech fee proposals, hiring and training of unit staff, onboarding all USFHL employees, and creating/updating unit guidelines and procedures.
Performs other duties as assigned.
POSITION QUALIFICATIONS:
MINIMUM:
This position requires a Bachelor's degree in information technology or a related field, with four years of experience in related positions; or a Master's degree in a directly related field with two years of professional experience.  Appropriate college coursework may substitute at an equivalent rate for the required experience..
PREFERRED:
Two additional years of experience in excess of the minimum qualifications. Experience with data analytics and statistical reporting. Software experience with the following products is preferred: MS Office 365 (Word, Excel, PowerPoint, Publisher, Teams, etc.), Springshare, Canva, PowerBI, EBSCO Panorama, Photoshop, Adobe Creative Cloud, and/or other similar applications.
 

Information for Applicants 

This position is subject to a Level #1 criminal background check.

Job Opening Number: 36174

Posting Date:  02/02/2024

Posting End Date: 02/22/2024

How To Apply 

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Apply online by completing the required information and attaching your cover letter and resume. Please include your experience as it relates to the qualifications stated above.  YOUR COVER LETTER AND RESUME, PLUS ANY OTHER REQUESTED MATERIAL, MUST BE IN ONE ATTACHMENT. Only online applications are accepted for this position.

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To request an accommodation with the application or interview process, please contact Central Human Resources by telephone: 813-974-2970 or email [email protected] .

Equal Employment Opportunity 

USF is an equal opportunity, equal access academic institution that embraces diversity in the workplace.The University of South Florida does not discriminate on the basis of sex and prohibits sexual harassment. Any person may report sex discrimination, including sexual harassment (whether or not the person reporting is the person alleged to be the victim of conduct that could constitute sex discrimination or sexual harassment), in person, by mail, by telephone, or by electronic mail, using the contact information listed for the Title IX Coordinator. Reports may be made at any time either online or directly to the University's Title IX Coordinator.

USF's Equal Opportunity Affirmative Action Statement .

Federal Rights

Applicants have rights under Federal Employment Laws: Family and Medical Leave Act (FMLA) , Equal Employment Opportunity (EEO) and Employee Polygraph Protection Act (EPPA) .

Work Location 

Campus map and location overview:

USF - Health

USF - Tampa Campus

About USF 

The University of South Florida is a high-impact global research university dedicated to student success. Over the past 10 years, no other public university in the country has risen faster in U.S. News and World Report's national university rankings than USF. Serving more than 50,000 students on campuses in Tampa, St. Petersburg and Sarasota-Manatee, USF is designated as a Preeminent State Research University by the Florida Board of Governors, placing it in the most elite category among the state's 12 public universities. USF is a member of the American Athletic Conference.

Working at USF 

With more than 16,000 employees at USF, the University of South Florida is one of the largest employers in the Tampa Bay region.  At USF you will find opportunities to excel in a rich academic environment that fosters the development and advancement of our employees.  We believe in creating a talented, engaged and driven workforce through on-going development and career opportunities. We also offer a first class benefit package that includes medical, dental and life insurance plans, retirement plan options, tuition program and generous leave programs and more.

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