Visiting Senior Research Specialist Data Manager-JACSW

Updated: 9 days ago
Location: Chicago, ILLINOIS

Visiting Senior Research Specialist Data Manager-988 Crisis Hub

Hiring Department: Jane Addams College of Social Work

Location:  Chicago, IL USA

Requisition ID: 1023599

Posting Close Date: Search Extended to June 7, 2024

About the University of Illinois Chicago

UIC is among the nation’s preeminent urban public research universities, a Carnegie RU/VH research institution, and the largest university in Chicago. UIC serves over 34,000 students, comprising one of the most diverse student bodies in the nation and is designated as a Minority Serving Institution (MSI), an Asian American and Native American Pacific Islander Serving Institution (AANAPSI) and a Hispanic Serving Institution (HSI). Through its 16 colleges, UIC produces nationally and internationally recognized multidisciplinary academic programs in concert with civic, corporate and community partners worldwide, including a full complement of health sciences colleges. By emphasizing cutting-edge and transformational research along with a commitment to the success of all students, UIC embodies the dynamic, vibrant and engaged urban university. Recent “Best Colleges” rankings published by U.S. News & World Report, found UIC climbed up in its rankings among top public schools in the nation and among all national universities. UIC has nearly 260,000 alumni, and is one of the largest employers in the city of Chicago.


Position Summary
As staff of the Jane Addams Center for Social Policy and Research, Behavioral Health Crisis Hub, this position provides technical expertise and leadership on information systems management and integration for the State's implementation of the community-based crisis care continuum, which includes 988/Lifeline Call Centers, providers of Mobile Crisis Response Teams, Crisis Stabilization services, as well as the Community Emergency Systems and Support Act (CESSA) and other statewide initiatives. This includes providing technical assistance and consultation to community providers and partnerships to advance data systems integration and/or systems referrals and collaborations necessary for successful implementation.  This individual is the primary technical lead for the Hub’s data management system. The Data Manager is also responsible for the analysis of data by performing qualitative and quantitative analyses of data using descriptive and complex statistical techniques.

Duties & Responsibilities

Research Design

·         Design survey instruments to collect data from community providers and partners regarding program operations and performance in collaboration with Behavioral Health Crisis Hub staff

·         Conducts research and collaborates with BHCH and other UIC researchers to assess and evaluate the crisis system continuum.

·         Researches or identifies national models and best practices for implementing 988 and CESSA and translates best practices into operational models to recommend modifications or improvements appropriate for the Illinois crisis system.

Data Analysis and Information Management

·         Designs, manages or coordinates the development of performance measurement systems, including key performance indicators and other metrics to monitor the implementation of both CESSA, 988 call centers, and other providers in the crisis response continuum in collaboration with other Behavioral Health Crisis Hub managers.

·         Performs analysis of data using descriptive and complex analytic techniques such as multiple regression and factor analyses

·         Possesses expertise in using software to assist in creating dashboards and other innovative means of displaying research and analytic findings.

·         Acts as internal consultant to leadership team regarding data management activities.

Project Management

·         In conjunction with Hub operations leadership, coordinates with vendors involved in data systems development, operations, and maintenance.

·         Monitors project developments on an ongoing basis and implements changes as needed.

·         Prepares, organizes, and communicates research results. Writes papers, prepares grants, and other documents for publication based on research findings.

·         Authors and co-authors articles for publication and presents at scientific symposia and conferences.

·         Performs other related duties and participates in special projects as assigned.


Minimum Qualifications

  • Bachelor’s degree in psychology, social work, public health, public administration, social science or related field required. Master’s degree preferred.
  • A minimum of 5 years of experience in research design and use of data analytic techniques to create reports.
  • Possesses knowledge and experience in writing reports to communicate research findings effectively.
  • Possesses knowledge of database systems, systems information management and integration, and project management tools
  • Possesses knowledge of research design principles, concepts, practices
  • Demonstrate understanding of basic and complex data analytic techniques and methodologies.

Preferred Qualifications

·         Demonstrated ability to use descriptive and complex data analytic techniques.

·         Demonstrated experience in preparing written reports on research/evaluation studies.

·         Demonstrated experience to learn and utilize software to display the results of research and data analysis. 

Please submit a letter of application, a curriculum vitae, a writing sample, and the names and addresses of three references.

Search Extended to June 7, 2024

The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify.

The university provides accommodations to applicants and employees. Request an Accommodation

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