Video Systems Administrator

Updated: 2 months ago
Location: Cambridge, MASSACHUSETTS

Information on MIT’s COVID-19 vaccination requirement can be found at the bottom of this posting.

VIDEO SYSTEMS ADMINISTRATOR, Office of the Vice President for Research, to perform administrative and operational functions required to manage, maintain, and support videoconferencing-equipped class and conference room systems; and set up built-in multi-camera-equipped classrooms for local and remote classes/presentations.  Responsibilities include maintaining Cisco Telepresence videoconferencing systems and Zoom-connected rooms; coordinating access and successful VTC connection utilizing Zoom with remote classrooms for classes; supporting local/remote faculty with use of systems/software in classrooms; designing and implementing hardware/software solutions to meet architectural and operational requirements; installing major releases and patch updates; preventative maintenance; resolving infrastructure incidents with Institute partners; pursuing/maintaining Cisco- and AVIXA-related certifications; building/maintaining relationships with technical staff and peers at MIT, WHOI, and local vendors; participating in product evaluations, system testing, certification, and product lifecycle management; performing optimization tuning and capacity planning for onsite video infrastructure using web-based controls; maintaining technical standards, procedures, and techniques in support of problem resolution; monitoring systems and components; developing and maintaining documentation; and other duties as requested. 

Job Requirements

REQUIRED: high school diploma or its equivalent; three years’ related experience; experience designing, installing, operating, and maintaining video conferencing hardware and software, including control, audio, video, and sound systems; proficiency with H.323, SIP, or high definition-based video conferencing; general understanding of networking concepts and technologies; experience supporting Cisco Telepresence video conferencing systems or similar H.323 systems; track record of troubleshooting complex issues and hands-on experience with video technologies; self-motivation; and excellent verbal and written communication skills.  PREFERRED: familiarity with Cisco Webex, Zoom, Crestron, Shure digital and analog systems (wired and wireless), Biamp, Canvas, Panapto, and Microsoft suites; bachelor’s in technical/business discipline; and knowledge of new and evolving technologies.  Job #22151-5

Salary range:  $55,000 - 65,000

There will be on-call and off-hour systems support for scheduled classes and unscheduled maintenance.


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