User Services Evening Specialist

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Type of Position:
Staff - Education

Workstudy Position:

No

Job Type:
Regular


Work Shift:
Evening Shift (United States of America)

Sponsorship Available:

No

Institution Name:
University of Arkansas, Fayetteville

Founded in 1871, the University of Arkansas is a land grant institution, classified by the Carnegie Foundation among the nation’s top 2 percent of universities with the highest level of research activity. The University of Arkansas works to advance Arkansas and build a better world through education, research and outreach by providing transformational opportunities and skills, promoting an inclusive and diverse culture and climate, and nurturing creativity, discovery and the spread of new ideas and innovations.
The University of Arkansas campus is located in Fayetteville, a welcoming community ranked as one of the best places to live in the U.S. The growing region surrounding Fayetteville is home to numerous Fortune 500 companies and one of the nation’s strongest economies. Northwest Arkansas is also quickly gaining a national reputation for its focus on the arts and overall quality of life.
As an employer, the University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance. The benefits package includes university contributions to health, dental, life and disability insurance, tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a choice of retirement programs with university contributions ranging from 5 to 10% of employee salary.
Below you will find the details for the position including any supplementary documentation and questions, you should review before applying for the opening.
If you have a disability and need assistance with the hiring process, please submit a request via the Disability Accommodations | OEOC | University of Arkansas (uark.edu) : Request an Accommodation. Appli­cants are required to submit a request for each position of which they have applied.
For general application assistance or if you have questions about a job posting, please contact Human Resources at 479.575.5351.

Department:
User Services Evening

Department's Website:

https://libraries.uark.edu/

Summary of Job Duties:
The User Services Evening Specialist assists campus and community patrons with circulation and reference duties which includes checking out library materials; processing new books and journals; stacks management; and assisting librarians and staff on other projects as needed. This position provides functional supervision (trains, monitors work, and provides input on performance evaluations) for staff who work at the desks. This position also serves as a member of the Course Reserves Team to manage and fulfill course materials support requests from instructors, including streaming requests. This position enforces library regulations; resolves patron disputes; ensures that proper procedures are followed in securing the library at closing. This position monitors for building security-related matters and coordinates with UAPD in handing building security and library patron safety-related incidents. Extended shift hours may be required at the end of the fall and spring semesters during finals. Reports to the User Services Evening Supervisor.
Work Schedule: Sunday – Thursday: 5:15 p.m. – 2:15 a.m. during regular semesters; Variable between 12:00 p.m. – 10:00 p.m. during intersessions and summer sessions
This position is expected to report to campus and provide on-site library services during inclement weather events in accordance with Mullins Library’s Inclement Weather policy.
Regular, reliable, and non-disruptive attendance is an essential job duty, as is the ability to create and maintain collegial, harmonious working relationships with others.

Qualifications:

Minimum Qualifications:

• The formal education equivalent of a high school diploma

• At least two years of experience in library services

Applicable equivalencies may be considered.

Preferred Qualifications:

• Experience providing circulation and reference services while working at a library service desk

• Experience using Alma/Primo ILS systems

Knowledge, Skills, and Abilities:

• A high degree of dependability and flexibility

• Excellent organizational skills

• Excellent oral and written communication skills

• Demonstrated attention to detail

• A strong commitment to public and customer service 

• Strong interpersonal skills and a proven ability to interact with a diverse clientele in a positive and proactive manner

Additional Information:

Salary Information:

$34,811 plus 6% shift differential

Required Documents to Apply:

Cover Letter/Letter of Application, List of three Professional References (name, email, business title), Resume

Optional Documents:

Proof of Veteran Status

Recruitment Contact Information:

Dennis Stephenson, User Services Coordinator, [email protected]

All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS  

Please do not send to listed recruitment contact.

Special Instructions to Applicants:

Pre-employment Screening Requirements:
Criminal Background Check, Sex Offender Registry

The University of Arkansas is committed to providing a safe campus community. We conduct background checks for applicants being considered for employment. Background checks include a criminal background check and a sex offender registry check. For certain positions, there may also be a financial (credit) background check, a Motor Vehicle Registry (MVR) check, and/or drug screening. Required checks are identified in the position listing. A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

The University of Arkansas seeks to attract, develop and retain high quality faculty, staff and administrators that consistently display practices and behaviors to advance a culture that embeds inclusion, opportunity, educational excellence and unparalleled access for all.

The University of Arkansas is an equal opportunity, affirmative action institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of age, race, color, national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, or sex (including pregnancy, sexual orientation, and gender identity). Federal law prohibits the University from discriminating on these bases. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

Constant Physical Activity:
N/A

Frequent Physical Activity:
N/A

Occasional Physical Activity:
N/A

Benefits Eligible:
Yes