User Endpoint Specialist

Information Technology Solutions (ITS) is the in-house technology solutions provider for the Wisconsin School of Business (WSB). We are seeking a new team member who is motivated and enthusiastic to improve the security and support of our user endpoints. The ITS team is a small but growing group with dedicated and customer-friendly technology professionals. If you are passionate about technology, value and promote endpoint security, and want to continue growing your skills then this is an amazing opportunity for you.
As a member of our team, you will leverage industry standard tools to manage, configure and deploy changes to WSB endpoints. A mixture of technical expertise, strategic thinking, and critical problem solving is needed in this role. This person will be responsible for assessing our current endpoint security maturity, defining and proposing changes and working collaboratively to implement improvements. This individual will be the primary person involved in prevention, detection, correction, and risk reduction over our user endpoints. Successful candidates will possess a security focused mindset, interest in developing deployment automation, a passion for process standardization and strong communication skills. This person will engage with faculty and staff to understand their needs and find solutions that create a more secure environment while also creating an amazing and simple to use user experience.
The primary responsibility of this position will be:
- Endpoint management for Windows and macOS
- Automated endpoint deployment and patching
- Maintaining computer deployment systems
- IT asset inventory management and reporting
- Monitoring, detecting and correcting security issues
- Endpoint hardening including encryption, authentication, OS and application patching, software library
- Configuration and troubleshooting
- Creating documentation for IT professionals and end users
Additional responsibilities of this position are to assist with the following:
- Server system administration
- Network and firewall administration
- Enterprise applications
We value open communication, collaboration, and transparency. This position will report to the ITS Director. This position has the option of being onsite or hybrid.

• 20% Monitors daily system operations using intrusion detection and prevention systems and assesses findings
• 20% Reports application security concerns and escalates security incidents to senior staff
• 20% Receives, processes, and implements security change requests including privilege access
• 10% Conducts vulnerability-scanning analysis, tests security controls, documents the results of risk assessments, and suggests procedures to prevent future incidents
• 10% Develops and modifies cybersecurity tools
• 5% Facilitates security awareness training
• 15% Assists in analysis, direction, implementation, and support of the desktop management software

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.
The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.
For more information on diversity and inclusion on campus, please visit: Diversity and Inclusion

Required
Bachelor's Degree

Required:
- 3 or more years of professional experience supporting computing technology.
Preferred:
- Experience managing endpoints with deployment and systems management tools (such as SCCM, Workspace ONE, Intune, Jamf, etc.)
- Knowledge of Active Directory Security Groups, OUs, DNS, and GPO management
- Experience with one or more scripting languages.
- Experience with installation, configuration, and troubleshooting of Windows Server operating systems.
- Professional industry certification (CompTIA, Microsoft, etc.)

Full Time: 100%
This position can be onsite or partially remote. If partially remote, it is expected this person will be available to be onsite when circumstances require it.

Ongoing/Renewable

Minimum $80,000 ANNUAL (12 months)
Depending on Qualifications
The employee in this position can expect to receive benefits such as generous vacation, holidays, and paid time off; competitive insurances and savings accounts; retirement benefits.

Please note that successful applicants are responsible for ensuring their eligibility to work in the United States (i.e. a citizen or national of the United States, a lawful permanent resident, a foreign national authorized to work in the United States without need of employer sponsorship) on or before the effective date of appointment.
Diversity and inclusion are primary values for the Wisconsin School of Business and are integral to achieving our strategic goals. We seek candidates with an awareness of and commitment to the principles of diversity and inclusion across all spectrums. Our school is committed to continuously increasing the cultural competence of its staff and faculty members through school-wide forums and professional development opportunities.

Please complete the online application and attach a cover letter addressing your qualifications and experiences specifically relating to the responsibilities of this position as described along with a comprehensive resume.
Our search committee will review all application materials after the posted deadline. We will notify selected applicants to participate further in the selection process directly. We will notify all applicants once the search is completed and we have selected a top candidate. As applicants move on to next steps in the process, they will be asked to provide names and contact information (e-mail address, phone number, and mailing address) of at least three references.

Dan Bonazza
[email protected]
608-263-1189
Relay Access (WTRS): 7-1-1. See RELAY_SERVICE for further information.

Info Sec Analyst II(IT020)

A12-WISCONSIN SCH OF BUSINESS/INFO TECH SOLUTIONS

Academic Staff-Renewable

295215-AS