Urgent Support Counselor

East Carolina University, United States

Updated: 2 months ago
Location: Greenville, SOUTH CAROLINA
Deadline: ;

Posting Details
Position Information


Job Title Urgent Support Counselor
Position Number 000776
Vacancy Open to All Candidates
Department SAH Counseling Center
Department Homepage https://counselingcenter.ecu.edu/
Advertising Department COUNSELING & STUDENT DEVELOPMENT
Division Student Affairs
Classification Title Counselor
Working Title Urgent Support Counselor
Number of Vacancies 1
Full Time Equivalent (FTE) 1.000
Full Time or Part Time Full Time
Recruitment Range $60,000-70,000
Position Location (City) Greenville
Position Type Non-Faculty
Job Category Non-Faculty Instructional & Research
Organizational Unit Overview
The Division of Student Affairs actively supports the University’s missions of education, research, and service by providing comprehensive programs and services to assist each student in developing intellectually, socially, morally, and culturally. The Division anticipates students’ developmental needs throughout their collegiate experiences and promotes students development by fostering a community of learning, which encourages individual student involvement and participation. The Division of Student Affairs provides a broad range of support services, activities, and programs that seek to: Assist students in developing respect and appreciation for individual differences, interpersonal civility, and human rights. Enhance the learning environment, facilitate retention, and optimize the student experience. Accommodate the diverse needs of all students. Support a community environment that is welcoming, safe, and secure. Assist students in meeting their basic needs for housing, nutrition, and physical and emotional well-being. Provide the means for students to become active participants and leaders in their own learning. Assist students in developing logical thought processes and sound decision-making skills. Assist students in developing an appreciation of the arts. Moreover, the division seeks to contribute to the development of the whole individual by fostering in each student a deeper appreciation of the importance of life-long learning, individual responsibility, and human diversity. Through collaboration, the division provides programs and services that are grounded in theory, assessment, and sound practice.
The Center for Counseling and Student Development is part of the Division of Student Affairs and is the primary counseling center for the ECU student community. The screening counselor’s primary duty is to provide brief assessment and referral to in-house treatment options for students who present at CCSD requesting services. Case management includes providing supportive services to the CCSD staff re: students they see who may need to be referred off-campus or into their home communities. 
The Center for Counseling and Student Development is staffed by generalists who work well as part of a multi-disciplinary team. Other duties include: crisis intervention; outreach and consultation; serving on university committees and participating in appropriate university activities; and participating in appropriate community, state and national activities, and taking an active role in the overall operation and function of the Center for Counseling and Student Development.
Job Duties
Urgent Support Counselor Duties:
  • Meet with students who present at the center requesting crisis services
  • Determine appropriate level of care and follow-up services for students in crisis
  • Assess safety issues and do safety planning as needed with students who initiate services
  • Respond to phone calls and questions about CCSD services
  • Work closely with front office staff regarding screening, scheduling and phone consultation
  • Participate in after-hours emergency on-call rotation providing crisis assessment
  • Provide consultation to faculty, parents, and other ECU Staff members regarding students of concern and provide information related to CCSD services
  • Manage referrals into the community for students needing services other than those provided by CCSD
  • Serve as liaison with local hospital for discharge planning following inpatient treatment.
  • Provide supportive counseling as needed
  • Act as liaison between CCSD and Vidant Medical Center (obtain medical records as well as assist with student hospitalizations)
  • Link students with campus and community resources
  • Tracking: maintain tracking systems for clients identified by UBCT (University Behavioral Concerns Team) who are being seen at CCSD, clients who have been hospitalized, clients only seeking psychiatry services and clients of concern who are currently being seen at CCSD to prevent gaps in services
  • Work with the Dean of Students case manager for continuity of care for identified students
  • Maintain records of off campus referral sources.
  • Consult with CCSD psychiatry for coordination of care for students.
  • Provide consultation to CCSD staff members on medical withdrawal information and procedures
  • Coordinate documentation being sent to DOS for verification of students’ attendance at CCSD for withdrawal applications.
  • Carry out administrative duties and other duties as assigned by the Director
  • Plan, conduct and evaluate outreach programs and services designed to facilitate student development and work cooperatively with university colleagues in developing and implementing quality programs
  • Participate in ongoing evaluative procedures of Center programs and services
  • Participate in ongoing professional development through in-service education programs conducted in the center, on campus, and/or professional organizations
  • Provide in-class instruction through outreach presentations and, when requested and possible, teach college adjustment courses
  • Other duties as assigned.
  • This is a 12 month position. 
Minimum Education/Experience
Master’s degree in counseling, social work, or marriage and family therapy, or other appropriate human services field and eligibility for state licensure and/or certification in respective professional field
License or Certification Required by Statute or Regulation
Candidates must already be licensed in their area of mental health practice within the state of North Carolina or must be working toward licensure in NC
Preferred Experience, Skills, Training/Education
  • Demonstrated experience and expertise in brief assessment/screening
  • Demonstrated interest in and experience working with college students including diverse and/or underrepresented college student population
  • Demonstrated ability in case management
  • Demonstrated consultation skills
  • Knowledge of psychological and assessment techniques, computer programs and current research in the field
  • Experience in crisis intervention preferred; experience working with more severe psychopathology also preferred
  • Demonstrated case management and counseling skills
Special Instructions to Applicant
Additional Instructions to Applicant
In order to be considered for this position, applicants must complete a candidate profile online via the PeopleAdmin system and submit any requested documents. Additionally, applicants that possess the preferred education and experience must also possess the minimum education/experience, if applicable.
Job Open Date 10/16/2023
Open Until Filled Yes
Job Close Date - Positions will be posted until 11:59 p.m. EST on this date. If no closing date is indicated, the position may close at any time after the initial screening date.
Initial Screening Begins 12/12/2023
Rank Level
Quick Link for Direct Access to Posting https://ecu.peopleadmin.com/postings/66467
AA/EOE
East Carolina University is an equal opportunity and affirmative action employer and seeks to create an environment that fosters the recruitment and retention of a more diverse student body, faculty, staff and administration. We encourage qualified applicants from women, minorities, veterans, individuals with a disability, and historically underrepresented groups. All qualified applicants will receive consideration for employment without regard to their race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, or veteran status.
Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act (ADAAA) should contact the Department of Human Resources at (252) 737-1018 (Voice/TTY) or ADA[email protected] .
Eligibility for Employment
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. ECU participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
Office of Human Resources Contact Information
If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (252) 328-9847 or toll free at 1-866-489-1740 or send an email to [email protected]. Our office is available to provide assistance Monday-Friday from 8:00-5:00 EST.

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