University Library Specialist, Learning Spaces & Services

North Carolina State University, United States

Updated: about 1 month ago
Location: Raleigh, NORTH CAROLINA
Deadline: ;

Posting Details
Job Posting Information


Posting Number PG193882SP
Internal Recruitment No
Working Title University Library Specialist, Learning Spaces & Services
Anticipated Hiring Range $55,278
Work Schedule Monday - Friday, 8 AM - 5 PM; Flexibility required including occasional weekend shifts.
Job Location Raleigh, NC
Department NCSU Libraries
About the Department
The NC State University Libraries supports and enables research and learning by providing collections, services, spaces, and technologies for the NC State community and its partners. The Libraries’ Strategic Plan describes our mission and goals, which are aligned with those of the university. They include welcoming and engaging the whole university community; empowering students for a lifetime of success and impact; supporting research, scholarship, innovation, and collaboration; fostering entrepreneurial thinking and problem-solving; and expanding our engagement with individuals and communities across North Carolina. We carry out this work in an atmosphere where all individuals are welcomed, valued, and respected. The library system consists of the D. H. Hill Jr. Library, the James B. Hunt Jr. Library, and branch libraries for design, natural resources, and veterinary medicine. For more information about the Libraries, please see https://lib.ncsu.edu .
The Learning Spaces & Services (LSS) department, part of the Student Success division, provides dynamic services, spaces, and technologies to enable all forms of learning, discovery, and research. The department leads a range of programs and initiatives that support student learning, access to essential tools and resources, and undergraduate student success. Through its workshops, programs, and activities, students and faculty in all disciplines can explore and apply tools and systems for advanced visualization, making, 3D modeling, virtual environments, and digital media creation in their research and study. Department staff contribute to the ongoing evolution of the Libraries’ Technology Lending Service. The department has overall responsibility for learning spaces including the Makerspace, Virtual Reality Studio, Learning Commons, Innovation Studio, and the Digital Media Studios plus several additional teaching labs. LSS also works with the Research Engagement department to support teaching and research needs and the use of the Libraries’ large-scale visualization spaces.
Essential Job Duties
The University Library Specialist (ULS) is responsible for providing expert assistance to patrons in the NC State University Libraries Studios . The position manages day-to-day operations of the Hill Library Makerspace, a teaching and learning space that provides resources involving hand tools, textiles, fabrication, and design to all NC State students, staff, and faculty regardless of prior experience. The ULS supports this space through hiring, training and supervising student employees, upholding the Libraries’ standards for great customer service, and ensuring proper use and maintenance of tools and technologies within the space. They contribute to fostering a welcoming and supportive environment for new and returning users of the space. Duties include, but are not limited to the following:
Makerspace Management:
  • Oversee the day-to-day operations of the Makerspace, ensuring a safe, organized, and welcoming environment for all users, regardless of prior experience or academic discipline.
  • Coordinate the maintenance and efficient use of Makerspace resources and equipment.
  • Help develop and implement policies that enhance the user experience and ensure optimal functioning of the space.
  • Guide users in use of tools and equipment through moment-of-need assistance and workshops and other training opportunities.


Student Supervision and Mentorship:
  • Recruit, oversee, and guide a group of student assistants, making sure they receive the necessary training to offer outstanding assistance and advice within the Makerspace.
  • Create a collaborative team environment that emphasizes skill development, customer service, and a passion for making and learning.

Technical Making Familiarity:
  • Maintain a strong understanding of making technologies, including some combination of textiles (e.g., sewing, digital embroidery, crocheting), fabrication (e.g., 3D modeling, 3D printing, laser cutting), or electronics (e.g., microcontrollers, soldering, basic circuitry).
  • Provide expert guidance and hands-on demonstrations in various making techniques to students and faculty.
  • Stay abreast of the latest trends and technologies in the making and educational fields, integrating them into the Makerspace.
Other Responsibilities
  • Offer workshops and training sessions on making technologies and tools.
  • Support NC State campus community events such as Make-A-Thon and State of the Sciences .
  • Provide regular staffing at the Ask Us center, assisting patrons with the Libraries’ collections, services, and technologies.
  • Collaborate with other Libraries departments to enhance the overall learning experience at the Libraries.

Qualifications


Minimum Experience/Education

Bachelor’s degree and one year of experience in a library or in archives or records management; or High School diploma or equivalency and five years of experience in a library or in archives or records management; or an equivalent combination of training and experience.

All degrees must be received from appropriately accredited institutions.

Other Required Qualifications
  • Significant and relevant experience providing public/customer service
  • Ability to hire, train, and supervise a team of student or temporary employees
  • Familiarity with making technologies including some combination of textiles (e.g., sewing, digital embroidery, crocheting), fabrication (e.g., 3D modeling, 3D printing, laser cutting), or electronics (e.g., microcontrollers, soldering, basic circuitry).
  • Ability to meet high service standards in all interactions (in-person, by telephone, via e-mail or online)
  • Ability to foster an environment of belonging and well-being
  • Ability to serve and collaborate with a large user community reflecting a variety of backgrounds and disciplines
  • Ability to work independently as well as part of a team, including the ability to establish and maintain effective work relationships
  • Ability to communicate clearly and knowledgeably
  • Computing skills, including familiarity across operating systems and fluency with all office applications
Preferred Qualifications
N/A
Required License or Certification
N/A
Valid NC Driver's License required No
Commercial Driver's License Required? No

Recruitment Dates and Special Instructions


Job Open Date 03/07/2024
Earliest Close Date---- (Positions will be posted until 5:00 PM ET on this date. Positions remaining posted after this date are still accepting applications but may close at any time.) 03/14/2024
Notice to Applicants
Please make sure that the work history you list on your application is identical to the work history listed on your resume. The application must be filled out completely, do not use the phrase “see resume.”
Special Instructions
Please complete the required application and attach a cover letter, resume, and contact information for four (4) current professional references.

Position Details


Position Number 00104764
Position Type SHRA
Position Classification Band Title University Library Specialist
Position Classification Band Level Journey
Position Classification Salary Range $ 34,133 - $ 73,667
Salary Grade Equivalency GN09
Alternate Option
If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.
Full Time Equivalent (FTE) (1.0 = 40 hours/week) 1.0
Appointment 12 Month Recurring
Mandatory Designation - Adverse Weather Non Mandatory - Adverse Weather
Mandatory Designation - Emergency Events Non Mandatory - Emergency Event
Time Limited Position No
Time-Limited Appointment Length (if applicable)
Department Id 250101 - NCSU Libraries
AA/EEO
NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-515-3148 to speak with a representative at the Office of Institutional Equity and Diversity.
If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or [email protected] .
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

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