Unit Computing Manager

Details

Posted: 12-May-24

Location: New Brunswick, New Jersey

Salary: Open

Categories:

Information Technology
Staff/Administrative

Internal Number: 227644

Position Summary:

Rutgers, The State University of New Jersey is seeking a Unit Computing Manager (UCM) for the The Division of Enrollment Management.
Among the key duties of the position are the following:

• Provides high-level technical support and consulting to division staff.
• Develops and maintains SaaS solutions and scripts.
• Updates and maintains division networks, servers, clients, and security.
• Supervises full-time IT staff and ensures day-to-day service requests and incidents are assigned or escalated appropriately.
• Provides end-user training on software and processes.
• Works collaboratively with the Associate Director, IT and other leadership in the division to maintain specific knowledge of units within the division and how our services relate to their business strategy and goals.
• Liases with central IT offices to support technology and user needs.
• Works with vendors for product specifications, evaluations, technical problems and solutions,
• Leads implementations of new technologies.

Minimum Education and Experience:

• Bachelor's degree in a computer science or information technology.
• Three (3) or more years of relevant experience in computer operations and networking.

City: Piscataway

State: NJ

Equipment Utilized:

• Laptops, desktops, local/network MFC printers, projectors, screen projection, mobile devices (ex. iPads, Surface devices, smartphones), thin clients, switches, firewalls, VoIP phones, time clocks, Crestron, Newline Interactive, Blade Enclosure, HP and Dell servers.
• Windows OS, Microsoft Office/365, Box, Active Directory, Group Policy, DHCP, FTP, DNS, Windows Server, Salesforce, Sharepoint, Oracle Student Financial Planning, relational databases, SQL Server, Oracle, IBM IMS, Perceptive Content, NICE inContact, Hyper-V, Cisco Jabber, Cisco AMP, Dell Kace, ServiceNow, Qualtrics, SQL Developer, Zoom, Cisco Webex, Adobe Creative Cloud, Bomgar.

Physical Demands and Work Environment:

• Must be physically able to lift up to 50 lbs and move computers, printers, other equipment and storage materials.
• Must be able to attend to functions off campus and work regularly scheduled evenings/weekend as required.

Special Conditions:

• Clean Driving Record.

Posting Number: 24ST1145

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About Rutgers University
Rutgers, The State University of New Jersey, is a leading national public research university and the state's preeminent, comprehensive public institution of higher education. Rutgers is dedicated to teaching that meets the highest standards of excellence; to conducting research that breaks new ground; and to turning knowledge into solutions for local, national, and global communities. As it was at our founding in 1766, the heart of our mission is preparing students to become productive members of society and good citizens of the world. Rutgers teaches across the full educational spectrum: preschool to precollege; undergraduate to graduate and postdoctoral; and continuing education for professional and personal advancement. Rutgers is New Jersey's land-grant institution and one of the nation's foremost research universities, and as such, we educate, make discoveries, serve as an engine of economic growth, and generate ideas for improving people's lives.
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