Undergraduate Program Specialist

North Carolina State University, United States

Updated: 3 months ago
Location: Raleigh, NORTH CAROLINA
Deadline: ;

Posting Details
Job Posting Information


Posting Number PG193792SP
Internal Recruitment No
Working Title Undergraduate Program Specialist
Anticipated Hiring Range $44,628 - $49,090
Work Schedule Monday - Friday, 8 am - 5 pm
Job Location Raleigh, NC
Department Mathematics
About the Department
In the Department of Mathematics at NC State University, a long tradition of excellent teaching and a supportive environment for students are paired with cutting-edge research across a broad spectrum of mathematics and its applications. Many members of the department participate in interdisciplinary programs and research groups on campus and in the broader Research Triangle community.
Research strengths of the Department include the core mathematical areas of algebra, topology, and geometry, especially their connections to combinatorics, symbolic computation, and mathematical physics; core areas of applied mathematics, including matrix analysis, numerical analysis, scientific computation, probability, optimal control, ordinary, partial, and stochastic differential equations, and dynamical systems; and applications of mathematics to biology, finance, and industrial problems. Annual research funding exceeds $3 million, and supports numerous research assistantships for undergraduate and graduate students. More information about the department can be found at http:\\www.math.sciences.ncsu.edu . Please visit our Sciences Strategic Plan and the College of Sciences Culture Charter to learn more about the College of Sciences.
NC State promotes an integrated approach to problem solving that transforms lives and provides leadership for social, economic, and technological development across North Carolina and around the world. NC State’s land grant mission of teaching, research and service is dedicated to the service of North Carolina and its people. Applicants are encouraged to review the institution’s mission, vision and strategic plan, and consider how their background, interest and experience would enable them to support the university.
Essential Job Duties
Position oversees the Undergraduate Program office routine operations in the Department of Mathematics, which is the primary entry for the department. It primarily supports and collaborates with the Director of Undergraduate Programs (DUP) in handling administrative duties for the Mathematics Undergraduate Program. While providing typical administrative support to the DUP, the position also prioritizes needs and deadline for the departmental, college, and university.
The position works closely with the DUP to clear/flag all majors and minor seniors for graduation, and this requires close coordination and liaising with the college office of academic affairs as well as Registration and Records and other university offices; accuracy and attention to detail are paramount to success of the position and to our students as mistakes could cause considerable additions of time and expense to students, if not processed properly.
This position will determine the most effective course of action needed to proactively create solutions and take the necessary actions needed to resolve problems, both common or unique for diverse stake-holders which may include students, staff, faculty and guests.
Mostly all NC State students must take courses in mathematics, so there will be times where this position will deal with high volumes of inquiries from not only math majors and minors, but students from other related disciplines. Attention to detail and the ability to manage multiple tasks efficiently are crucial for success in this position.
The position will serve as part of a team with the department’s graduate program coordinators to produce two large departmental graduation certificate ceremonies
The position will provide support in organizing and preparing for New Student Orientation events and for program recruiting events such as the University Open House. Attendance at all events is not typically required, aside from graduation, but there may be infrequent times where the position will need to attend some events outside of normal business hours.
The position will collect and organize diverse data and information (including but not limited to enrollment data, graduation statistics) requested by the department, college or the university. Data collected is used in reporting for various internal and external constituents, including external accreditation agencies.
This role involves working alongside the Director of Undergraduate Programs to streamline the advising process, ensuring smooth and efficient operations. Responsibilities include communicating with students about upcoming registration deadlines, assigning advisors to both current and incoming math majors, and disseminating pertinent information to math majors, among other tasks.
The position serves as the department’s main liaison for all undergraduate constituencies, including students, parents, and faculty. It requires excellent verbal and written communication skills. 
This position is responsible for offering direct support to all teaching faculty and graduate students. It requires comprehensive knowledge of the department’s operations directing inquiries that are not only the responsibility of the position, but also those of others within the department.
Other Responsibilities
Provide assistance to other team members where applicable and appropriate.

Qualifications


Minimum Experience/Education
Bachelor’s degree; or an equivalent combination of training and experience.
 
All degrees must be received from appropriately accredited institutions.
Other Required Qualifications
  • Exact attention to detail.
  • Flexible, dependable, proactive, solution-driven team player open to change.
  • Commitment to student success.
  • Ability to multitask in a fast-paced environment.
  • Highly organized and customer-focused.
  • Ability to successfully and succinctly communicate with various groups of internal and external stakeholders.
Preferred Qualifications
  • Previous office experience, preferably in an academic department working with students.
  • Experience with NC State Student Information System (SIS), GoogleApps Suite & Calendar/Gmail
Required License or Certification
N/A
Valid NC Driver's License required No
Commercial Driver's License Required? No

Recruitment Dates and Special Instructions


Job Open Date 01/24/2024
Earliest Close Date---- (Positions will be posted until 5:00 PM ET on this date. Positions remaining posted after this date are still accepting applications but may close at any time.) 01/31/2024
Notice to Applicants
Please make sure that the work history you list on your application is identical to the work history listed on your resume. The application must be filled out completely, do not use the phrase “see resume.” 
Special Instructions
Please include as attachments a resume, cover letter, and contact information for at least 3 professional references. 

Position Details


Position Number 00043151
Position Type SHRA
Position Classification Band Title Student Services Specialist
Position Classification Band Level Journey
Position Classification Salary Range $31,200 - $83,866
Salary Grade Equivalency GN07
Alternate Option
If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.
Full Time Equivalent (FTE) (1.0 = 40 hours/week) 1.00
Appointment 12 Month Recurring
Mandatory Designation - Adverse Weather Non Mandatory - Adverse Weather
Mandatory Designation - Emergency Events Non Mandatory - Emergency Event
Time Limited Position No
Time-Limited Appointment Length (if applicable)
Department Id 170301 - Mathematics
AA/EEO
NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-515-3148 to speak with a representative at the Office of Institutional Equity and Diversity.
If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or [email protected] .
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

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