UMEC Program Manager for Mentoring

Updated: 2 months ago
Location: Spokane, WASHINGTON
Deadline: 29 Sep 2023

First Section

Who We Are
At Gonzaga we don’t just state our mission. We live it every day as a Catholic, Jesuit, and humanistic University. It is the reason we exist and the foundation for our purpose: educating students for lives of leadership and service. From students to faculty and staff members, everyone here knows what we stand for – and they know how valuable our mission is to the success of our institution.
Our diverse selection of benefits is part of Gonzaga’s commitment to care for and meet the needs of our employees and their families. The University provides full-time employees in their first year: a PPO Medical plan administered by Premera Blue Cross, employer-paid dental programs through Delta Dental, vision coverage through VSP, employer-paid Life Insurance, and optional employee-paid Life Insurance through Lincoln Financial, TIAA 403(b) Retirement plan including free onsite financial planning and advising, Employee Assistance Program through Supportlinc, Zagfit Wellness program with access to GU’s onsite fitness center and Spokane Transit Authority (STA) bus passes. Additionally, full-time (40 hours per week) staff employees accrue 4 hours of sick time per pay period (pro-rated for less than 40 hours/week), vacation time starting at 5 hours per pay period (pro-rated for less than 40 hours/week) and 17 paid holidays. Additional benefits such as Long Term Disability and Tuition Waivers are available after the first year of employment.
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Position Title UMEC Program Manager for Mentoring
Posting Number S2120P
Department Unity Multicultural Education Center (UMEC)
Work Schedule
Non-exempt – Standard office hours are Monday-Friday 8 a.m. to 5 p.m. with some evenings and weekends as needed.
Employment Status Regular
Temporary or Fixed-Term Assignment End Date
Hours per Week 40
Months per Year 12
Job Purpose
The Program Manager for Mentoring in the Unity Multicultural Education Center (UMEC) is primarily responsible for overseeing BRIDGE (Building Relationships in Diverse Gonzaga Environments), Act Six, and Unity Scholars. BRIDGE is a first-year mentoring program for students with underrepresented identities (e.g. first generation, low income, LGBTQ+, students of color, etc.) that begins with Pre-Orientation the week before fall classes and continues throughout the academic year. A contractual agreement with the not-for-profit organization Degrees of Change, Act Six is a full-need and highly competitive scholarship program for students from diverse backgrounds selected for their leadership, service, and passion for revitalizing their home community. Unity Scholars is a robust and strategic cohort-based scholarship program that supports underrepresented students from Washington state, especially Central and Eastern. The Unity Scholars Program is an expansion of BRIDGE, targeting up to 20 additional students to receive funding at full cost and extending a pre-orientation and first-year mentoring program into four years of comprehensive student support services and resources.
The Program Manager for Mentoring also serves as the point person for underrepresented scholarship recipients identified by Gonzaga’s Financial Aid Office. This position works collaboratively with faculty and multiple campus departments to provide a holistic network of support that helps recruit and retain a diverse student body aligned with institutional diversity goals.
Target Salary (Annualized 12 months, 40 hours/week) 48110
Minimum Salary (Annualized 12 months, 40 hours/week) 44216
Salary Midpoint (Annualized 12 months, 40 hours/week) 52018
Maximum Salary (Annualized 12 months, 40 hours/week) 59821

Essential Functions

Essential Function Category Title Management of Act Six and Unity Scholars
% of time for section 35%
Function Details
  • Collaborate with key campus departments, such as the Office of Admissions, to select a cadre of incoming scholars per academic year.
  • Guide the Advisory Board comprised of faculty and staff representatives to build institutional capacity around scholars’ holistic success.
  • Prepare for and facilitate regular cadre meetings and conduct individual check-ins with scholars; this may involve (co-)teaching Intergroup Dialogue credit-bearing courses in lieu of cadre meetings.
  • Plan community building events, such as retreats, that strengthen scholars’ peer network of support and accountability.
  • Recruit, assign, on-board, and evaluate faculty and staff mentors.
  • Maintain communication with community partners, Degrees of Change, and other Act Six schools.
  • Assessment: Conduct grade checks and assess student learning outcomes to meet programmatic goals and report finding.
  • Monitor and track scholars’ service hours and leadership experiences and document all programmatic activities. Analyze longitudinal data on scholar satisfaction and success to report findings and recommend improvements.
  • Use Yosso’s Community Cultural Wealth Model as a framework for the Unity Scholars Program.
  • Build connections with campus partners for students to leverage their talents, increase their sense of belonging, and strengthen their leadership skills over four years.
Essential Function Category Title Coordination of BRIDGE
% of time for section 30%
Function Details
  • Support BRIDGE student coordinators (BCORE) with marketing and recruiting up to 60 first-year students to participate in the program.
  • Assign BRIDGE participants to mentoring families, including two peer mentors, a faculty/staff mentor, and a handful of their peers.
  • Help coordinate all logistical aspects of the BRIDGE program, including but not limited to scheduling, room reservations, catering, ordering supplies, budgeting, etc.
  • In collaboration with UMEC staff, develop and refine the curriculum for the Social Justice Peer Educators and BRIDGE mentor training.
  • Work closely with the Office of New Student and Family Programs to communicate with BRIDGE parents and families and to host a few summer sessions designed for their needs.
  • Continue and/or develop campus partnerships with faculty and staff to offer collaborative programs during the summer institute and throughout the academic year.
  • Coordinate and publicize community building events, study breaks, and study sessions throughout the academic year.
  • Assessment: Monitor, track, and evaluate contact between BRIDGE participants and their peer mentors, faculty/staff mentors, and peer families. Conduct grade checks as well as in-person midterm and semester-end check-ins with BRIDGE participants.
  • Administer and analyze periodic surveys to assess student learning outcomes and programmatic goals, and report findings to key stakeholders.
Essential Function Category Title Student Supervision
% of time for section 15%
Function Details
  • Recruit, hire, and train student staff, including two (2) BRIDGE coordinators (BCORE) and 10-15 peer mentors.
  • Develop summer online training and work with academic partners for students.
  • Design and facilitate an intensive week-long peer mentor training for underrepresented first-year students grounded in identity and leadership development theories.
  • Conduct weekly check-ins with student staff to set and track personal and paraprofessional goals.
  • Assign tasks and projects related to UMEC’s mentoring pillar as well as students’ personal and professional goals.
  • Evaluate work performance and provide feedback to expand or improve skills that will be transferable to future careers.
Essential Function Category Title Cultural Fluency Training and Development
% of time for section 10%
Function Details
  • Deliver department presentations about UMEC to various constituencies.
  • Rotate shared responsibilities, upon request, with UMEC colleagues and social justice peer educators to facilitate cultural fluency training workshops.
  • Engage in ongoing professional development opportunities to stay current on effective facilitation and pedagogical approaches that increase cultural fluency.
  • Assist in designing and cultural fluency training and development if needed.
  • Work closely with the Office of New Student and Family Programs (NSFP) to represent UMEC during the summer orientation sessions: Coordinate and develop UMEC session information to present to new students.
  • Create new mini-BRIDGE experience in collaboration with UMEC and NSFP staff. Assess all sessions, and provide reports to UMEC director.
Essential Function Category Title Student Mentoring & Support
% of time for section 10%
Function Details
  • Serve as the campus liaison for all underrepresented scholarship recipients identified.
  • Track the progress and success of underrepresented scholarship recipients to determine any potential educational inequities, and recommend institutional areas of improvement (e.g. additional STEM support).
  • Outreach, integrate, and refer underrepresented scholars to existing mentoring programs and student support services.
  • Propose mentoring services aligned with proven research and best practices to support underrepresented student success at a predominantly white institution.

Other Functions

Other Functions
  • The Program Manager will support and assist with other UMEC programs and services as needed.
  • Represent department or division on university-wide committees and projects.
  • Engage in professional development opportunities to stay current on mentoring underrepresented students and to increase cultural fluency.
  • Assist in other duties as assigned.

University Competencies

University Work Values
Promoting Excellence in Academic Endeavors and Professional Practice
• Fostering intellectual depth, competence, reflection, and creativity in pursuing exemplary, rather than satisfactory, outcomes
Sharing Responsibility for Mission Identity and Leadership
• Making a personal commitment to learn about Gonzaga’s mission, discovering ways to contribute individually and collaboratively to our distinctive learning and research community
Affirming a Commitment to Human Dignity
• Engaging one another with profound respect, professionalism, and cura personalis while supporting one another’s continued learning, development, and maximizing of potential
Advancing a Culture of Inclusiveness
• Developing cultural fluencies and global awarenesses, and practicing habits that enable us to value, recruit, and support community members from historically underrepresented backgrounds
Caring for Our Common Home and Integral Ecology
• Growing ecological awareness of and respect for the interconnectedness of human and non-human life, and the need to develop and practice habits that are mutually beneficial to all life
Cultivating Individual and Community Accountability
• Demonstrating mutual commitment to our shared project by holding ourselves and others responsible for actions, expecting appropriate behavior, and aligning activities with ethical and professional standards

Qualifications/Knowledge Required/Years Experience Required

Degree Required Bachelor's Degree or Equivalent Experience
Certifications and/or Licensures required
Knowledge Required Early career, knowledge may be from education and/or some experience
Years Experience Required 1-2.99 years
Minimum Qualifications
  • Previous experience in higher education or related field
  • Proven work experience in supporting and/or advocating for students from historically underrepresented and traditionally marginalized communities, and facilitating and training on diversity, equity, and inclusion matters
  • Knowledge of Microsoft Office and online social networking for marketing and communicating with students in a professional manner
  • Availability to work on “student time”, including evenings and weekends
  • Outstanding verbal, non-verbal, and written communication skills, including presenting and public speaking.
Desired Qualifications
  • Master’s degree in higher education, student affairs, or related field.
  • Experience training and presenting to students.
  • Experience leading large- and small-scale facilitation.
  • Experience in intergroup dialogue theory, peer education and/or residential programming.
  • Understanding of summer bridge, peer mentoring, and leadership development models (e.g.Yasso’s Cultural Wealth Model).
  • Demonstrated leadership and experience in a higher education setting working with orientation or first-year students.
  • Student supervision experience .
  • Demonstrated knowledge of budget management.
  • Familiarity of and appreciation for Jesuit higher education.
Physical / Environmental Qualifications
  • Remain in a stationary position 85% of the time.
  • Ability to attend meetings and events across campus in various weather conditions.
  • Wrist and hand movement related to computer work.
  • Bend, stoop, kneel, stretch and reach.
  • Pick-up, carry and move items up to 25 lbs.

Posting Detail Information

Open Date 09/13/2023
Close Date 09/29/2023
Open Until Filled No
Application Review Begins On 09/29/2023
Special Instructions to Applicants
EEO Statement
Gonzaga University is a Jesuit, Catholic, humanistic institution, and is therefore interested in candidates who will contribute to its distinctive mission. Gonzaga University is a committed EEO/AA employer and diversity candidates are encouraged to apply. All qualified applicants will receive consideration for employment without regard to their disability status and/or protected veteran status. Applicants with disabilities needing reasonable accommodations to complete the application or hiring process should contact Human Resources (509) 313-5996.
Clery Statement
Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics
The safety of all members of the campus community is of vital concern to Gonzaga University. Information regarding crime prevention advice, the law enforcement authority of Campus Security, policies concerning the reporting of any crimes which occurred on the campus (and other specified locations), other security and safety-related policies, as well as the crime statistics for the most recent 3-year period may be found in the Campus Safety and Security Guide and Annual Fire Safety Report. The Gonzaga-In-Florence Safety & Security Guide is also available.
A copy of the report can be found online at . A paper copy of the Campus Safety & Security Guide and Annual Fire Safety Report or the Gonzaga-In-Florence Safety & Security Guide may be obtained by contacting the Student Development Office on main campus, College Hall 120. The Florence Guide may also be obtained on the Florence campus in room 105.

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