Tutor Coordinator

University of New England, United States

Updated: about 5 hours ago
Location: Biddeford, MAINE
Job Type: FullTime
Deadline: ;

Position Details
Position Information


Position Type Professional Staff
Faculty Track
Position Title Tutor Coordinator
Employment Status Full Time
Months 12
Campus Biddeford, ME
Description
The Tutor Coordinator oversees the Student Academic Success Center (SASC) tutoring program. This includes recruiting, scheduling, training, and supervising peer tutors in all subject areas as needed (including writing tutors), and outreach and communication with colleges and academic departments to receive referrals for potential tutors. He or she must handle conflict productively, work collaboratively as a member of a team, remain current with and apply best pedagogical and management practices, and continuously enhance his or her learning assistance skills to support student needs.
About the Student Academic Success Center
The Student Academic Success Center (SASC) supports all UNE students with content tutoring, writing support, skills workshops, and digital project support. Services are provided by professional staff as well as student tutors. We are a dynamic, curious, and fun group who are passionate about supporting student success.
Our Core Values & Beliefs
  • Learning is an ongoing, recursive, and collaborative process that requires individual curiosity, resourcefulness, and creativity.
  • Learning involves crossing boundaries, taking risks, reflecting honestly on one’s needs, and being vulnerable in seeking help.
  • Meaningful academic support honors each student’s unique learning journey, meets them where they are on that path, and guides them in developing growth mindset, self-awareness, self-advocacy, and autonomy.
  • Active learning environments produce engaged and effective learners with the metacognitive tools to transfer their knowledge and learning to new contexts.
  • A community of learners is best served when all academic support staff, including student tutors, are facilitated in their pursuit of professional development and growth.


The SASC has been a certified Learning Center of Excellence by the International College Learning Center Association since 2017 and our tutor training program has been certified by the College Reading and Learning Center Association since 1993.
UNE Overview
UNE is Maine’s largest private university, with two beautiful coastal campuses in Maine, a one-of-a-kind study-abroad campus in Tangier, Morocco, and an array of flexible online offerings. In an uncommonly welcoming and supportive community, we offer hands-on learning, empowering students to positively impact a world full of challenges. We are the state’s top provider of health professionals and home to Maine’s only medical and dental colleges, a variety of other interprofessionally aligned health care programs, and nationally recognized programs in the marine sciences, the natural and social sciences, business, the humanities, and the arts.​​​​​​​​​​​​​​​​​​​​​
UNE offers a generous comprehensive benefits package to eligible employees. The package includes varied health and dental plans; a retirement plan that includes up to an 8% match; extensive paid leave including holidays, vacation, sick and personal time; and educational benefits. Please visit the Human Resources Benefits site (https://www.une.edu/hr/benefits ) for additional information regarding UNE’s fantastic benefits package.
Responsibilities
  • Recruit, train, and supervise graduate, and undergraduate peer tutors for subject areas and writing for both on-campus and online tutoring.
  • Ensure appropriate response to student queries for tutoring within 24 to 48 hours.
  • Utilize relevant software to schedule, track, and report utilization of tutoring services.
  • Maintain current knowledge of trends and best practices in tutoring and writing support.
  • Maintain standards of College Reading and Learning Association (CRLA) training certification and assist with certification renewal applications.
  • Design and coordinate tutoring services for new academic departments, colleges and/or programs as needed.
  • With supervision of SASC Director and in consultation with Asst. Director, monitor spending in tutor budget lines.
  • Provide appropriate referrals to academic departments, Student Support Services, and other university resources as necessary to help students achieve their academic goals.
  • Collaborate with faculty and other SASC staff to strengthen all academic support services.
  • Assist in maintaining tutoring-related content on SASC intranet site and other electronic media that accurately and efficiently connects SASC resources to students.
  • Attend new student orientations, open houses and recruitment events as needed.
  • Assist in maintaining the SASC as an inviting study space, maintain up-to-date print and electronic resources for tutors including models, equipment, and textbooks relevant to UNE courses.
  • In coordination with UNE libraries, bookstore, and Information Technology, develop and maintain SASC references/resources for tutors.
  • Commit to actively fostering a welcoming culture of inclusion and diversity.
  • SPECIFIC REQUIREMENTS
  • Complete UNE new employee orientation and sexual harassment training within 30 days of the date of hire.
  • Understand and comply with the University of New England Safety Manual.
  • Perform other related duties as assigned.
Qualifications
Master’s degree in Education or similar and at least two years’ experience working in a post-secondary tutoring or writing center setting or a combination of education and experience from which comparable knowledge and skills are acquired. Online education experience desired. The successful candidate will be proficient with learning management systems and other technologies that support learning centers. Experience with College Reading and Learning Association International Tutor Training Program strongly preferred.
  • Excellent teaching and motivational skills; ability to work with students both individually and in small groups; ability to adapt to diverse learning needs; sensitivity to needs of under-prepared and struggling students and adult and online learners.
  • Demonstrated knowledge of post-secondary tutoring systems and pedagogy.
  • Ability to plan and deliver comprehensive tutor training from introductory to advanced levels.
  • Excellent interpersonal, oral, and written communication skills.
  • Ability to work independently, without direct supervision; organize workflow, prioritize tasks, and complete projects by target dates.
  • Ability to analyze/solve problems and exercise judgment in resolving or referring special or non-routine situations.
  • Ability to assess, plan, organize and supervise academic assistance activities to individuals and groups, both online and in person.
  • Highly proficient in technologies including but not limited to Microsoft Office Suite, learning management systems, and data management software.
  • Ability to establish positive and respectful working relationships with students, faculty, and staff to provide an integrated approach to addressing learning assistance needs.
EEO Statement Summary
Consistent with federal and state law and University policy, the University of New England is committed to the fundamental concept of equal opportunity for all of the members of the University community. The University prohibits, and will not tolerate, discrimination in employment, the provision of academic services or in any other area of University life based on race, color, sex, physical or mental disability, religion, age, ancestry, national origin, sexual orientation, gender identity and/or expression, ethnicity, genetic information, HIV status, or status as a veteran. Prohibited bias factors should not motivate decisions regarding students, employees, applicants for admission, applicants for employment, contractors, volunteers or participants in and/or users of institutional programs, services, and activities.
COVID Vaccination Statement (PLEASE NOTE)
Employees in clinical settings must meet the State of Maine’s immunization requirements for clinical activity.

Posting Detail Information


Posting Number 2022PS0401P
Open Date 05/17/2024
Close Date
Open Until Filled Yes

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