Transfer Services Manager

Oregon State University, United States

Updated: almost 2 years ago
Location: Portland, OREGON
Deadline: 12 Jun 2022

Position Details
Position Information


Department Admissions (XEM)
Position Title Coordinator-Stud Outrch & Retn
Job Title Transfer Services Manager
Appointment Type Administrative/Professional Faculty
Job Location Portland
Position Appointment Percent 100
Appointment Basis 12
Faculty Status Regular
Tenure Status N/A
Pay Method Salary
Pay Period 1st through the last day of the month
Pay Date Last working day of the month
Recommended Full-Time Salary Range $38,688-$65,748
Position Summary
The Office of Admissions is seeking two Transfer Services Managers. These are full-time (1.00 FTE), 12-month, professional faculty positions located in Portland, Oregon. This position reports directly to the Senior Associate Director of Transfer Admissions.
The Transfer Services Manager is a part of the OSU Transfer Admissions team and will support the primary mission of Oregon State University. This manager identifies and creates opportunities for increased partnership opportunities between the University and assigned target community colleges.
This manager is a broad source of information regarding OSU admissions, the transfer process, and student support services for community college students who intend to eventually enroll at OSU. Working in collaboration with campus partners, the Transfer Service Manager’s support includes assistance with the application process, pre-transfer advising and course selection, transitional programming, academic program planning, and career planning (among other services). Further, support is provided on-site at the assigned community colleges, at the PDX Center (downtown Portland) and in Corvallis (as needed).
This position includes pre-transfer advising activities primarily on-site at community colleges. Regular weekly travel is expected between assigned sites. Travel to other sites for community events and presentations within the assigned territory is expected on a more infrequent basis. Some travel to Corvallis is expected (as needed). Some evening and weekend work is required.
Oregon State University is committed to maintaining and enhancing a collaborative and inclusive community that strives for equity and equal opportunity. All employees are responsible for helping to ensure that these commitments are achieved.
Position Duties
40% TRANSFER STUDENT SUPPORT
  • Use knowledge of OSU policies, timelines, admissions criteria, registration, articulation, and financial aid application procedures to advise transfer (including Degree Partnership Program and early college) students in person, electronically via email/virtual meetings, and on campus.
  • Monitor progress of prospective undergraduate transfer students and enforce university and college academic standards, and suggest corrective strategies and actions when necessary.
  • Assist transfer students through a discovery process of personal interest areas and possible areas of study/majors
  • Help identify and connect transfer students to appropriate OSU and community college support resources/programs that will facilitate a seamless and timely transfer process.
  • Identify systemic barriers that transfer students face and work in conjunction with the Sr. Associate Director to seek solutions.
  • Represent transfer student and university interests in resolving transfer issues
  • Work collaboratively with campus partners to provide consistent, orchestrated support.


25% PRE-TRANSFER COURSE ARTICULATION
  • Complete pre-transfer coursework evaluation for prospective and admitted transfer students in congruence with Transfer Articulations Team. Build transfer courses in Banner and other student systems as needed. Collaborate with Articulation team to adjust equivalencies as needed. Notify and update community college advisors of changes in equivalencies.

10% RECRUITING AND PROGRAMMING
  • Support the OSU transfer student recruitment strategy through the planning and execution of recruitment events at target community colleges, virtually, and on campus. Events to include (but not limited to) tabling, classroom presentations, and information fairs.
  • Coordinate with, and provide transfer admissions support to, OSU academic colleges and programs in their engagement with community college populations.
  • Participate in the Oregon Transfer Days community college tour, representing OSU, Degree Partnership Program (DPP) and Ecampus.
  • Assist with DPP lab during OSU START (new student orientation). Participate in orientation sessions as needed.

10% PARTNERSHIP-BUILDING
  • Work with community college administrators and Sr. Associate Director to explore/develop additional opportunities for formalized partnership (including access to recruitment space, community college databases, etc.).
  • Provide regular communications with community college and related partners to maintain open dialogue and keep partners informed of progress and results of the partnership.

5% ADMISSION FILE REVIEW
  • Provide holistic application review to transfer students (including the review of supplemental materials and insight resumes if provided) and recommend admissions decision recommendations as appropriate.

5% – RECORDS, DATA MANAGEMENT, AND ADMINISTRATIVE DUTIES
  • Maintain accurate notes and records of student meetings in Admissions CRM and other student information systems.
  • Consult with OSU academic advisors to evaluate transfer credits for program requirements and track communications.

5% TRAINING
  • Regularly communicate with community college partners and advisors, responding promptly to issues that arise.
  • Participate in term meetings with partner institutions, provide relevant program updates and necessary training on procedures.
  • Maintain a knowledge of program options and pathways across all OSU campuses through collaboration with OSU college contacts
  • Maintain regular communication with OSU academic programs to stay apprised of program changes.
Minimum/Required Qualifications
  • Bachelor’s degree from an accredited institution
  • Minimum one year-full time professional experience working in a higher education student services role such as Recruiting and Admissions, Advising, Orientation, International Programs, Financial Aid, Career Services, Academic Programs, etc.
  • Demonstrated professional oral and written communication skills
  • Strong organizational/project management, public speaking, and event planning skills with keen attention to detail
  • Demonstrated collaborative skills in multi-office projects
  • Enthusiastic and strong motivation to promote student success
  • Ability to think clearly under pressure and demonstrated professionalism in working with a diverse clientele
  • Ability to interpret, apply, and explain complex information and handle difficult inter-personal situations with tact and diplomacy
  • Experience working with confidential information
  • Demonstrated ability to adapt to ambiguity and a rapidly changing environment
  • Ability to utilize a computer and the Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
  • Demonstrated commitment to promoting and enhancing diversity, equity, and inclusion
  • This position is designated as a critical, security-sensitive position; therefore, the incumbent must successfully complete a Criminal History Check and be determined to be position qualified as per OSU Standard 576-055-0000 et seq. Incumbents are required to self-report convictions and those in Youth Programs may have additional Criminal History Checks every 24 months.
  • This position requires driving a University vehicle or a personal vehicle on behalf of the University; therefore, the incumbent must successfully complete a Motor Vehicle History Check, possess and maintain a current, valid driver’s license in their state of residence, be determined to be position qualified and self-report convictions as per OSU Standard 576-056-0000 et seq.
Preferred (Special) Qualifications
  • Proficiency in BANNER SIS, Slate, DegreeWorks
  • Graduate degree in College Student Services Administration, Higher Education, Counseling, or other relevant field
  • Previous experience with community college and/or transfer student populations (particularly in an advising role)
  • Demonstrated proficiency in a second language (Spanish preferred)
Working Conditions / Work Schedule
  • Generally, Monday through Friday, 8:00 am – 5:00 pm
  • Flexibility to work evenings and weekends as required
  • Travel is required; this position must be able to drive to various locations throughout the area for recruitment events.
This position requires a clear and unambiguous commitment to compliance of all National Collegiate Athletic Association (NCAA) regulations for Division I (FBS) universities. Yes

Posting Detail Information


Posting Number P05584UF
Number of Vacancies 2
Anticipated Appointment Begin Date 07/08/2022
Anticipated Appointment End Date
Posting Date 05/12/2022
Full Consideration Date 05/29/2022
Closing Date 06/12/2022
Indicate how you intend to recruit for this search Competitive / External - open to ALL qualified applicants
Special Instructions to Applicants
To ensure full consideration, applications must be received by May 29, 2022. Applications will continue to be accepted after the full consideration date, until a sufficient applicant pool has been achieved or the position is filled. The closing date is subject to change without notice to applicants.
When applying you will be required to attach the following electronic documents:
1) A resume/CV; and
2) A cover letter indicating how your qualifications and experience have prepared you for this position.
You will also be required to submit the names of at least three professional references, their e-mail addresses and telephone numbers as part of the application process.
For additional information please contact: Bridget Jones, [email protected].
OSU is committed to the health of our local and global community. All employees and students are required to comply with the university’s COVID-19 Vaccination Program. Please visit https://covid.oregonstate.edu/ for additional information about OSU’s plans for safety and success, as well as options for compliance with the vaccination program.
OSU commits to inclusive excellence by advancing equity and diversity in all that we do. We are an Affirmative Action/Equal Opportunity employer, and particularly encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQ community members, and others who demonstrate the ability to help us achieve our vision of a diverse and inclusive community.
Starting salary within the salary range will be commensurate with skills, education, and experience.
This position is designated as a critical or security-sensitive position; therefore, the incumbent must successfully complete a criminal history check and be determined to be position qualified as per OSU Standard 576-055-0000 et seq. Incumbents are required to self-report convictions and those in youth programs may have additional criminal history checks every 24 months. Offers of employment are contingent upon meeting all minimum qualifications including the criminal history check requirement.
This position requires driving a university vehicle or a personal vehicle on behalf of the university; therefore, the incumbent must successfully complete a motor vehicle history check, possess and maintain a current, valid driver’s license in their state of residence, be determined to be position qualified and self-report convictions as per University Policy 05-030 et seq. Offers of employment are contingent upon meeting all minimum qualifications including the motor vehicle check requirement.

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