Transfer Center Specialist

Details

Posted: 06-Apr-24

Location: Oceanside, California

Type: Full-time

Salary: Open

Categories:

Other Staff/Administrative
Staff/Administrative

Internal Number: 5159919

Transfer Center Specialist
MiraCosta College
For full details and to apply, go to https://jobs.miracosta.edu/postings/4051
Type of Assignment: Full Time
Assignment Category: Regular Position
Position Details:
One regular, full-time position, 40 hours per week, 12 months per year on the Oceanside Campus. The normal work schedule will be Monday through Thursday, 9:00 am - 5:30 pm and Friday 8:30 am - 4:30 pm. Remote work may be allowed with manager approval after the probationary period is successfully completed. The person selected for this position will be subject to assignment to any district facility during any hours of operation.
The first-level interviews with the screening and interview committee will be conducted via Zoom. The second-level interviews may be in-person or via Zoom.
REMOTE WORK:
MiraCosta College believes that flexible work enables employees to achieve a more successful balance between work responsibilities and family life. The District offers the opportunity to telework (remote work) for certain positions, depending on the operational needs of the District and the provisions of the telework policy. Probationary and temporary employees are not eligible to telework unless approved by the appropriate vice president. No employee is guaranteed the right to telework. No employee shall be authorized to telework 100% of the time; regular, on-campus presence is expected for all District employees on a weekly basis.
RESIDENCY REQUIREMENT:
MiraCosta College Board Policy 7800: Employee Residency requires all classified staff, administrators, and temporary/hourly short-term employees to maintain and permanently reside in a principal place of residence in the state of California that is within two-hundred (200) road miles from the employee's regularly assigned district worksite. The purpose of the policy is to promote efficiency and continuity throughout all campus administrative functions, provide students with high quality assistance and accessibility to all academic and campus services, ensure that students receive an engaging education, and respond to emerging student needs.
The District may consider an individual request to temporarily reside outside of the State of California or outside the 200-mile limit on a case-by-case basis, not to exceed twelve consecutive months.
Salary Range: 21
Compensation: Starting at $66,958 per year or $32.19 hourly (range 21, step 1), with annual salary step increases up to step 5. In addition, after five years of district service, employees earn a longevity stipend that increases over time.Employees must make arrangements for the direct deposit of paychecks into the financial institution of their choice, via electronic fund transfer.
Benefits:
MiraCosta College offers an array of benefits to eligible employees.The district pays 100% of the cost of medical, dental and vision insurance for eligible employees and dependents$100,000 life insurance policyUp to $250 of benefit credits per month to help pay for a variety of voluntary benefit options, such as supplemental life insurance, disability coverage, and health care/dependent care flexible spending account (FSA)Vacation, sick leave, and up to 18 paid holidaysState pension system retirement benefits (CalPERS)Free and confidential employee assistance programWellness ProgramParticipation in the Districts Early Retirement ProgramProfessional Development OpportunitiesTuition fee reimbursementChildcare Facility (Oceanside Campus)
Position Term in Months: 12
Application Procedure:
In order to be considered for this position, you must submit the following documents directly in the online system and finish applying and receive a confirmation number by 11:59 PM on the closing date:
1. Application on which you list all relevant experience.
2. A current resume or curriculum vitae summarizing your educational background and experience.
3. A cover letter addressed to the 'Screening and Interview Committee' specifically describing how your experience aligns with the Essential Duties, Other Duties, and Desirable Qualifications.
4. Transcripts of college coursework which provide evidence of meeting the minimum qualifications as stated in this job posting. Unofficial or legible photocopies are acceptable. If a degree(s) was earned, the transcripts must state that the degree was awarded. Any degree/coursework used to satisfy the minimum qualifications must be from a postsecondary institution accredited by an accreditation agency recognized by either the U.S. Department of Education or the Council on Postsecondary Accreditation.
If your degree(s) is from a college or university outside of the United States, you must submit a detailed evaluation from a professional evaluation agency. To view a list of agencies approved by the California Commission on Teacher Credentialing, go to https://www.ctc.ca.gov/credentials/leaflets/foreign-transcript-evaluation-(cl-635) . Transcripts or translations in English still require the evaluation to show the U.S. equivalence of your degree.
The screening and interview committee will review application materials for up to three to four weeks following the closing/first screening date. Applicants selected for interview will be contacted by phone; those not selected for interview will be notified by e-mail once interview candidates have been scheduled.
Offer of employment to the person selected for this position is contingent upon 1) successful completion of a pre-placement physical exam at district expense; 2) submission of a current tuberculosis test clearance; 3) proof of eligibility to work in the United States; 4) fingerprint clearance; and 5) approval by the Board of Trustees.
Basic Function:
Under general supervision, serve as the liaison office between high schools, colleges and universities regarding student admission policies and transfer requirements; assess student needs through a triage process in order to provide service or direct students to appropriate resources; coordinate and plan events; provide and disseminate new and changing transfer information and requirements to students, faculty and counseling staff; provide lead-level direction to part-time student and administrative staff and provide advanced administrative support for the Director; and perform related duties as assigned.
Distinguishing Characteristics:
A Transfer Center Specialist is required to follow all transfer center guidelines regarding Transfer Center Support Staff as stated in the joint publication of the California Community College System Office and the California Community College Transfer Center Directors Association.
Essential Duties & Responsibilities:
The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class.

1. Participate in selecting, training and providing day-to-day lead work direction to part-time student aides and administrative support staff; assign and monitor work for completeness, accuracy and conformance with district, department and legal/regulatory requirements and standards; monitor work flow to ensure mandated deadlines are being met in an optimal manner; provide information, instruction and training on work procedures and technical/ legal/regulatory requirements; provide input to supervisor on employee work performance and behaviors; assist in ensuring a fair and open work environment in accordance with the districts mission, goals and values.
2. Assist in the day-to-day operations of the Transfer Center; coordinate, assign and participate in front-desk coverage; assist students with transfer research using both online and print resources; assist students with university applications; answer routine questions and explain transfer procedure, appeals process and other routine transfer-related rules and guidelines; screen student needs for Counselors and schedule student transfer counseling appointments; create and maintain SARS grid for appointment and drop in schedule.
3. Interface and disseminate information internally and externally to current and prospective students, faculty and staff, parents, high school counselors, and transfer institutions; coordinate efforts with university partners and schedule college-wide events, such as college fairs, admission representative visits and a variety of workshops; coordinate and schedule individual appointments with representatives from four-year universities such as CSUSM, UCSD, and SDSU; work with baccalaureate-level universities to monitor, track and maintain collaborative transfer programs such as the Transfer Admission Agreements (TAAs) or UC Transfer Admission Guarantee (TAG), dual admissions, university outreach, and cross-enrollment activities.
4. Coordinate logistics of major events; identify and liaison with event participants, vendors and sponsors; negotiate prices and serve as lead event coordinator both in preparation and during the event; work with campus facilities, campus security and other departments; creatively troubleshoot onsite, proactively resolving issues; assist in identifying and recruiting speakers; prepare and produce promotional materials including flyers, invitations, programs and publications.
5. Serve as the functional specialist for Transfer Center electronic databases and programs; facilitate student, faculty and staff use of systems and programs including ASSIST; maintain and disseminate the resource library of transfer-related materials, including college catalogs, honor scholar program information, transfer guides, articulation information, transfer agreements and guarantees, four-year college and university application information and assistance, and other transfer-related materials at the OC, SEC and the Transfer Center web page and portal.
6. Provide administrative assistance to the Director and Counselors; maintain a variety of standard office and specialized records and files; track and update statistical data; maintain spreadsheets and databases; generate sensitive and complex reports, documents and personnel documentation using advanced word processing; provide staff with information regarding pay, absences, benefits, etc.; process purchase requests, travel requests and other financial documents.
Other Duties:
1. Develop communication tools to publicize Transfer Center activities to the campus, including posters, social media and any tools used on campus to promote activities.
2. Participate in classroom presentations and transfer workshops.
3. Represent the college in community and student outreach events.
4. Perform related duties as assigned.
Knowledge Of:
1. Transfer Center program goals, objectives, policies, procedures and practices.
2. Application, acceptance and appeals timelines, requirements, processes and procedures for a variety of public and private colleges and universities.
3. College course prerequisites and matriculation policies.
4. Practices, concepts and techniques used in customer service.
5. Office administration practices and procedures.
6. The districts student recordkeeping systems, including appointment setting and accessing student test information as applicable to area of assignment.
7. Modern office practices, procedures and equipment including computers and applicable software programs.
8. Applicable federal, state and local laws, rules and regulations.
9. Principles and practices of sound business communications, including correct English usage, grammar, spelling and punctuation.
10. Basic principles and practices of employee supervision.
11. District human resources policies and labor contract provisions.
Ability To:
1. Assign and review the work of student workers and lower-level staff.
2. Oversee the daily operations of the Transfer Center.
3. Screen for and schedule counseling appointments.
4. Assist in transfer-related research and evaluation.
5. Maintain current knowledge of transfer requirements and guidelines issued by the California Community College System Office and the California Community College Transfer Center Directors Association.
6. Analyze problems, evaluate alternatives and recommend or adopt effective courses of action.
7. Set priorities and exercise independent judgment within areas of responsibility.
8. Compose clear, concise and comprehensive analyses, correspondence, reports, studies, agreements, presentations and other written materials.
9. Track statistical information utilizing complex spreadsheets and databases.
10. Understand, interpret, explain and apply applicable laws, codes and regulations.
11. Present proposals and recommendations clearly, logically and persuasively.
12. Operate a computer and standard business software.
13. Maintain confidentiality of district and student files and records.
14. Use tact and diplomacy in dealing with sensitive and complex issues, situations and concerned people.
15. Demonstrate sensitivity to and understanding of diverse academic, socioeconomic, cultural, ethnic and disability issues.
16. Establish and maintain effective working relationships with all those encountered in the course of work.
Education & Experience:
To be eligible for this position, you must meet and provide evidence of the following minimum qualifications:
Graduation from an accredited four-year college or university with a bachelors degree, and at least three years of progressively responsible administrative support experience and experience in the college transfer process; or an equivalent combination of training and experience.
NOTE: For work experience, one 'year' is defined as equivalent to 40 hours per week for 12 months, or at least 2,080 hours.

Desirable Qualifications:

• Bilingual language skills, preferably Spanish
• Knowledge and understanding of emerging challenges, trends, and concerns facing disproportionally impacted students seeking transfer pathways.
• Demonstrated experience promoting equity, inclusion, and empowerment for disproportionally impacted students.

Licenses & Other Requirements:
A valid California drivers license and the ability to maintain insurability under the districts vehicle insurance program.
Physical Effort:
The physical efforts described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Primarily sedentary with intermittent standing, walking, bending, stooping or crouching; occasional light lifting, carrying, pulling and/or pushing of objects weighing up to 25 pounds; ability to travel and/or drive to a variety of locations on and off campus as needed to conduct district business; ability to work at a computer station for extended periods on an as-needed basis, involving light, repetitive use of hands, wrists and forearms; ability to view small-font words/ symbols on a computer monitor for extended periods.
Emotional Effort:
Ability to develop and maintain effective working relationships involving appropriate interactions and communications personally, by phone and in writing with a variety of individuals and/or groups from diverse backgrounds on a regular, ongoing basis; ability to work effectively under pressure on a variety of tasks concurrently while meeting established deadlines and changing priorities.
Working Conditions:
Primarily indoor office learning center or classroom environments; subject to frequent contact and interruptions by individuals in person or by phone; intermittent exposure to angry and/or verbally aggressive individuals; may be required to work evening hours on an as-needed basis; may work at any district location.
Posting Number: S23/24062P
Human Resources Contact Information: [email protected] or 760.795.6854
Job Close Date: 4/21/2024
Open Until Filled: No
First Screening Date:
Diversity, Equity & Inclusion
About MiraCosta College
MiraCosta College is one of California's 115 public community colleges. The district operates two campus sites and two centers, and offers a robust online education program. Situated between San Diego and Los Angeles, MiraCosta College benefits from multicultural influences and cultural opportunities. Both students and staff enjoy a friendly atmosphere and the feeling that we are all here to help one another. MiraCosta College is an Equal Opportunity Employer with a commitment to diversity, equity, and inclusion. For more details, please visit our website at https://www.miracosta.edu/office-of-the-president/board-of-trustees/_docs/3400BP-Diversity-Equity-Inclusion.pdf
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About MiraCosta College
The MiraCosta Community College District is located in San Diego County along the Southern California coast, between Orange County to the north and the metropolitan area of San Diego to the south. The district is approximately 35 miles north of San Diego and 90 miles south of Los Angeles. The District includes the cities of Oceanside, Carlsbad, Encinitas, Rancho Santa Fe, Solana Beach, Del Mar, the unincorporated areas of La Costa, Olivehain, and portions of Carmel Valley and Camp Pendleton Marine Base.
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