Training, Outreach and Liaison Program Manager

Main Content

Click here to view a list of current vacancies.

Training, Outreach and Liaison Program Manager
Center for Drug Policy and Prevention
Vacancy number 301394

Position Type: Regular, full-time exempt position with full, competitive benefits package
Opens: 08/01/23     Closes: Open Until Filled

Salary: Commensurate with qualifications

Electronic applications are required. The search committee requires the documents referenced below as an application attachment. Before starting or submitting an application, please save all required documents as a single PDF (preferred format) or Word document, then attach it to your application in the resume location.

To apply, visit http://www.ubalt.edu/candidate_gateway/erecruit.html .

The Program Manager – Training and Outreach conducts cross agency coordination of internal and external training and outreach activities related to Maryland Coordination and Analysis Center (MCAC) mission areas.  The position coordinates with local, state, federal and private sector agencies for state-wide MCAC related mission efforts and is the primary interface for identifying, developing, coordinating and/or delivering subject matter and tradecraft training and certifications for MCAC staff as well as to external customers.  This position supervises one training specialist and coordinates with 6-10 personnel supporting the training and outreach program.  This position works in overseeing, developing, supporting and conducting statewide liaison and outreach activities as they relate specifically to public safety, government, and private sector businesses, agencies or groups.

Due to the nature of work, the employee may be required to pass a drug screening test and must possess or obtain a government-issued security clearance and pass a criminal background check.   

Employee may be required to work outside of normal duty hours during significant or special events and during crises or high-level investigations related to terrorism or criminal activities.

Key Responsibilities:

Training development
Develop, plan and oversee all training and outreach activities associated with the MCAC, including training delivery, evaluation, and campaigns designed to increase the experience and knowledge base of MCAC employees.

Maryland Internal Training Programs: Develops and maintains position specific certification and training process for all MCAC and Regional Information Center staff. Works with subject matter and tradecraft professionals to develop a means of identifying, delivering and tracking the position specific skills and training needed to certify MCAC personnel in each of their specific roles (Information Technology, Analysis, etc).  Functions as statewide lead of Training related activities and actions, representing MCAC equities at regional and national forums.  Responsible for completion and submission of various annual data calls and information requested by the Department of Homeland Security for the state of Maryland.  

Supervision, leadership and oversight of the Training and Outreach Program
Supervises Training and Outreach staff and directs those with training and outreach responsibilities across MCAC Divisions and Branches.  Maintains liaison and coordination with other branches within the Anti-Terrorism Division and with other Divisions and entities across the MCAC.  Routinely participates and gives input into MCAC strategies, plans, policies, procedures and other management and leadership functions.  Advises, assists and develops reports based on program activities.   Responsible for formulating and executing the Training and Outreach Program vision, goals and objectives.  Provides oversight and guidance to outreach and liaison strategies with internal staff and external partners. Coordinates with local, state and federal and private sector training developers and providers to strategize and meet the homeland security and public safety needs of staff and customers. Serve as liaison to the FBI's InfraGard program to share intelligence with members of DHS's 16 Critical Infrastructure Sectors and the law enforcement community.  Responsible for related training and information sharing with the program.

Develop and maintain relationships
Liaison with law enforcement, homeland security, government and private sector customers as related to training and outreach in Maryland and the National Capital Region (NCR):  Partner with other Federal, regional, state and local government agencies and entities for outreach, liaison and training programs supporting security and protection. Develop briefing and outreach materials supporting the mutual sharing of information regarding capabilities and intelligence related to homeland security and public safety including, but not limited to, Suspicious Activity Reporting (SAR), threat trends, and noted threats from other Federal, state and local sources.  Develop relationships supporting the identification and partnerships with Subject Matter Experts to provide presentations, briefings and trainings to staff and external partners.  Develop and deepen close collaboration with trade and security associations like the FBI InfraGard program through information-sharing and involvement in training and awareness activities.   Serve as a Homeland Security Information Network (HSIN) Coordinator, responsible for training and supporting public and private sector partners in the use of HSIN, a secure web-based platform that allows different organizations to share information and collaborate on security-related issues. Responsible for maintaining relationships with these partners, and ensuring that they are aware of the benefits of using HSIN.

Training and Certification Programs
Develop strategy and plan for implementing position specific certification programs for MCAC and RIC staff, ensuring the functions, accesses, and skills necessary for every role includes training and certification to professionalize staff. Working with MCAC leadership in developing analyst professionalization and certification in accordance with national and international standards. Develop processes and procedures to track staff specialties, accesses, skills, professionalization and education into a MCAC-wide system.  Work with IT staff to develop a Statewide SME knowledge database that includes partners with specialized skills, accesses and abilities that will augment the needs supporting MCAC missions

Education:
Bachelor's degree or higher in sociology, psychology, criminal justice, law enforcement, business/public administration or a closely related field. Master’s degree or higher in intelligence, communications, sociology, psychology, criminal justice, law enforcement, business/public administration or closely related field preferred.

Experience:
Five years in developing, managing or providing training and support of a program of training and /or outreach. Preferred: Seven years of progressive experience in conducting outreach, liaison, training, analysis or reporting that supports training, outreach and staff certifications; two or more years’ experience/or outreach in managing training and outreach programs and trainers/instructional staff for the public safety sector.  Experience in analysis, investigative or law enforcement.

Required Knowledge, Skills and Abilities
•    Knowledge of law enforcement and homeland security issues
•    Knowledge of communication and presentation skills
•    Experience working with law enforcement
•    Ability to use business platforms for presentation purposes
•    Management Experience working with Microsoft Office products (Word, Excel, Access, PowerPoint).
•    Ability to communicate effectively orally and in writing to a wide range and number of audiences.
•    Experience working with federal, state and local law enforcement databases.
•    Ability to work extended hours as necessary.
•    Ability to prepare lesson plans, outreach materials, and other illustrative devices from collected data or visual presentations.
•    Ability to effectively communicate both in oral and written form.
•    Ability to understand and follow directives, instructions, and standard operating procedures.
•    Ability to develop, manage and deliver multiagency virtual and in-person training to up to 500 people regionally in multiple deliveries regarding terrorism, crime, critical infrastructure protection and other homeland security and tradecraft topics using local, regional and international trainers
•    Background in learning management systems management and development and delivery
•    Experience with instructional design
•    Experience in developing and managing multimedia marketing and presentation

The University of Baltimore ("UBalt" or "University") does not discriminate on the basis of sex, gender, race, religion, age, disability, national origin, ethnicity, sexual orientation, gender identity, or other legally protected characteristics in its programs, activities or employment practices. UBalt is an Equal Opportunity/Affirmative Action/ADA Compliant Employer & Title IX Institution.

We appreciate your interest in our recruitment. Please review the information below before you visit http://www.ubalt.edu/candidate_gateway/erecruit.html  to apply.
We need to receive your electronic application in our system in order to consider you for the vacancy.  Information follows about submitting the electronic application and attaching the required documents referenced below.
Applicant Instructions: Using Candidate Gateway to View and Apply for UBalt Vacancies

The Candidate Gateway system serves as your connection to The University of Baltimore’s job application process. It is a free, safe and secure way for you to apply for the job you want, and it allows the Office of Human Resources to maintain accurate records. Your use of the system does not require you to surrender any of your rights to privacy or confidentiality during the application process. Only qualified members of UBalt’s Human Resources team and members of the relevant search committee can access your application information. The search committee will not have access to any information you provide to HR for affirmative action reporting purposes.

Please read the information shown below before you apply, and refer to it as you enter your application.

External applicants: Review the vacancy announcement at http://www.ubalt.edu/candidate_gateway/erecruit.html  and click the external applicant link to apply.

Internal applicants (students taking classes at UBalt and current employees) with login and password for MyUB: use the internal applicant link, log into MyUBalt, then click the “View or Apply for Job Positions” link on the left.

• Never use the Internet Explorer “Back” and “Forward” arrows to navigate. You will lose the information you have submitted.
• To navigate between pages, use the “Next,” “Previous,” and “Return to Previous Page” buttons.
• Use the “Save” button to save your information so you can return to it later and complete your application. Using “Save” does not complete the process to apply for a job opening.

ELECTRONIC APPLICATION NAVIGATION

ATTACHMENT UPLOAD

Save these as a single PDF (preferred format) or Word document before you apply:
1. Resume
2. Cover letter

When you complete your electronic application and attach your documents:

Click “Save” to save the data you entered on that page. The message “You have successfully submitted your job application.” confirms only that you entered that page of information into the system. You must click “Next” to continue and complete the application process.

1. In the system's Apply Now Choose Resume page, select Upload a New Resume, and then upload the PDF  (preferred format) or Word document with your resume and letter of interest.  Then, click “Continue."

2. On the Apply Now Complete Application page, enter your contact information, and then click "Submit"

3. Online Questionnaire/Application Questionnaire:  Answer all of the questions, and then click “Submit."

4.  Complete the Submit Online Application page, then click "I agree to these terms", and then click Submit.

Questions/Help

If you have trouble viewing our job postings or submitting the electronic application, please contact Human Resources Recruitment at [email protected] .  

The University of Baltimore ("UBalt" or "University") does not discriminate on the basis of sex, gender, race, religion, age, disability, national origin, ethnicity, sexual orientation, gender identity, or other legally protected characteristics in its programs, activities or employment practices. UBalt is an Equal Opportunity/Affirmative Action/ADA Compliant Employer & Title IX Institution.

http://www.ubalt.edu/hr