TRAINER- DEPARTMENTAL: MU DOC COMMUNICATION CENTER : DAYS (M-F)

HOURS: Monday through Friday 8AM to 5PM

DEPARTMENT: MU DOC Communication Center

SALARY: $16.68 - $26.31/HR

ABOUT MU HEALTH CARE   

MU Health Care is a growing academic health system in mid-Missouri comprised of multiple hospitals — including the region’s only Level 1 Trauma Center and region’s only Children’s Hospital — and over 50 specialty clinics located throughout the region.

As an MU Health Care employee, you’ll be part of an exceptional team committed to our mission of saving and improving lives. Our core values of inclusion, respect, service, discovery, responsibility and excellence foster a collaborative work environment where you can grow your career.

Learn more about MU Health Care.                Learn more about living in Columbia, MO.

BASIC FUNCTION AND RESPONSIBILITY

Responsible for the development of training programs and quality controls related to MUHC systems. Lead and participate in actual training sessions and training specific to practice policies and procedures regarding system functions.

CHARACTERISTIC DUTIES

Provide training support to end users.

Use innovative techniques to develop, coordinate and deliver training to end users utilizing a variety of training methods to improve and maintain successful outcomes.

Consult and partner with leadership and the technology department to ensure appropriate build in all appropriate domains, ensure appropriate access and determine support needs.

Develop positive relationships with leadership and end users throughout the healthcare system in order to effectively implement relevant training objectives and measure training outcomes and inform leadership of any performance concerns.

Manage, plan, implement and evaluate training and special projects as assigned.

Participate in committees to give recommendations on process and determine education/communication needs.

Research, create and update education materials to ensure materials are up-to-date, relevant and compliant with regulatory and industry standards.

Manage and document the quality measures.. 

SUPERVISION RECEIVED

Direct supervision is received from an assigned designee.

SUPERVISION EXERCISED

None

  EMPLOYEE BENEFITS

·         Health, vision and dental insurance coverage starting day one 

·         Generous paid leave and paid time off, including nine holidays 

·         Multiple retirement options, including 100% matching up to 8% and full vesting in three years

·         Tuition assistance for employees (75%) and immediate family members (50%) 

·         Discounts on cell phone plans, rental cars, gyms, hotels and more

See a comprehensive list of benefits here

MINIMUM QUALIFICATIONS

Associate degree or an equivalent combination of education and experience from which comparable knowledge and abilities can be acquired is necessary. Two (2) years of customer service and health care.   

PREFERRED QUALIFICATIONS

Previous training experience is preferred.Additional license/certification requirements as determined by the hiring department. 

PHYSICAL DEMANDS

The physical demands described here are representative of those than must be met with or without accommodations to successfully perform the essential functions of this job.  The employee may be required to ambulate, reach, sit and move object up to 10 lbs.

PERFORMANCE EXPECTATIONS

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job; however, completion of these duties is a measure of successful performance. Employees of this job classification is subject to quarterly performance reviews, which includes but not limited to the basic function, responsibilities, characteristics duties listed in this job description. Basic function, responsibilities and characteristics duties may change at any time with or without notice. 

Equal Opportunity Employer

The University of Missouri System is an Equal Opportunity Employer. Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, or protected veteran status, or any other status protected by applicable state or federal law. This policy applies to all employment decisions including, but not limited to, recruiting, hiring, training, promotions, pay practices, benefits, disciplinary actions and terminations. For more information, visit https://www.umsystem.edu/ums/hr/eeo.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, or protected veteran status, or any other status protected by applicable state or federal law.