Ticket Office Assistant

University of North Carolina, United States

Updated: about 1 year ago
Location: Chapel Hill, NORTH CAROLINA
Job Type: FullTime
Deadline: 20 Apr 2023

Posting Information
Posting Information


Department Ath Ticket Office - 271400
Career Area Athletics
Posting Open Date 03/20/2023
Application Deadline 04/20/2023
Position Type Temporary Staff (SHRA)
Position Title Ticket Office Assistant
Position Number 20013650
Vacancy ID S021058
Full-time/Part-time Full-Time Temporary
Hours per week 40
Work Schedule
40 hours/week. Nights and weekends will be required.
Position Location
Hiring Range $12.50 per hour
Proposed Start Date 06/01/2023
Estimated Duration of Appointment 6 months not to exceed 11 months

Position Information


Primary Purpose of Organizational Unit
The Department of Athletics exists to provide educational and athletic opportunities to young men and women, to provide an environment for student-athletes to learn, advance and excel both academically and athletically, and to serve the interests of the University by complimenting and enhancing its diversity and quality of life. Through its athletic programs, the University seeks to unite alumni, faculty, administration and students in a common shared experience. The governing unit within the Department of Athletics is the Director’s Office, which is the administrative office and clearinghouse for the entire Department of Athletics, and promotes the department’s guiding principle of educating and inspiring through athletics. This unit provides support to administrators, coaches, staff members and student-athletes in order to provide and promote a premier intercollegiate athletic program for The University of North Carolina at Chapel Hill. The Department of Athletics is a highly visible public relations arm of The University of North Carolina at Chapel Hill, with statewide, national and international recognition.
Position Summary
The Ticket Office Assistant will support the athletic ticket office in their efforts to serve all patrons throughout the ticket purchase and delivery process. Their primary responsibilities will include answering inbound phone calls, managing the ticket office email inbox, and leading ticket operations for men’s soccer, women’s soccer, men’s lacrosse and women’s lacrosse, with assistance and guidance from full-time staff. The position will work closely with marketing, event management, sport administrators and The Rams Club to provide the best experience possible. Additional responsibilities will include game day responsibilities for all football and men’s basketball games, deposits of funds, ticket reconciliations, data entry, event operations, as well as any other duties as assigned by the Assistant Athletic Director of Ticket Operations.
Minimum Education and Experience Requirements
High school diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work.
Required Qualifications, Competencies, and Experience
All candidates must be organized, have a strong attention to detail, and be customer service oriented. They are expected to have excellent verbal and written communication skills, as well as knowledge of computer applications including Microsoft Word, PowerPoint, and Excel.
Preferred Qualifications, Competencies, and Experience
All candidates must be organized, have a strong attention to detail, and be customer service oriented. They are expected to have excellent verbal and written communication skills, as well as knowledge of computer applications including Microsoft Word, PowerPoint, and Excel.
Special Physical/Mental Requirements
40 hours/week. Nights and weekends will be required
Campus Security Authority Responsibilities

This position is designated as a Campus Security Authority in accordance with the Clery Act. This position will be required to report Clery crimes to the Clery Compliance Manager and complete annual training about reporting responsibilities.
Special Instructions
Quick Link https://unc.peopleadmin.com/postings/252587
Temporary Employment Policies
Temporary Employment Policies

Posting Contact Information


Office of Human Resources Contact Information
If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (919) 843-2300 or send an email to [email protected]
Please note: The Office of Human Resources will not be able to provide specific updates regarding position or application status.
Equal Opportunity Employer Statement
The University of North Carolina at Chapel Hill is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, race, national origin, religion, sex, sexual orientation, or status as a protected veteran.

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