Thompson Scholar Coordinator

• Administer, support, and prioritize the Rollin A. Jones and James E. Lindstrom Working Families Scholarship program, funded by the Thompson Foundation.
• Identify eligible students for the Working Families Scholarship and collaborate with Advancement, Admissions, and Student Affairs departments to support and expand the cohorts.
• Serve as the primary University contact for recipients of the Working Families Scholarship (known as Thompson Scholars), advising and referring students as needed to support their success and retention.
• Develop and implement web content, student programming, communications, and events for Thompson Scholars.
• Collaborate with other departments and staff as necessary to complete reporting requirements and assessment of the Working Families Scholarship program.
• Serve as primary contact for other specialized financial aid agreements and grants, including but not limited to Lighthouse Learners, IMPRESS, and the Annexstad Foundation.
• Administer and assist with other financial aid programs and processes as directed, including but not limited to University, sponsored, State of Michigan, and Federal aid programs.
• Meet with and take phone calls from current and prospective students and families and assist them with understanding the financial aid process.
• Provide excellent customer service and demonstrate empathy, understanding, and care in all student and family interactions.
• Present and provide coverage as needed for admissions events, local financial aid information sessions, counselor sessions, financial literacy presentations, and Free Application for Federal Student Aid (FAFSA) nights.
• Counsel students who plan to participate in a co-op experience and advise on the impact on financial aid and enrollment status.
• Perform various need analysis functions using financial aid information submitted by applicants utilizing established federal, state and university standards and guidelines to determine financial need.
• Collaborate with faculty and staff to assist students as needed.
• Ensure the security and integrity of confidential student data.
• Represent the Financial Aid Office through assigned University committees and collaborative programs.
• Other duties as assigned.

• SUPERVIORY RESPONSIBILITIES:
• Functional supervision may be exercised over student assistants.