The Carter Center: Network Administrator, IT

Emory University is a leading research university that fosters excellence and attracts world-class talent to innovate today and prepare leaders for the future. We welcome candidates who can contribute to the diversity and excellence of our academic community.

 

The Carter Center is a 501(c)(3), not-for-profit, nongovernmental organization founded in 1982 in Atlanta, GA, by former U.S. President Jimmy Carter and his wife, Rosalynn, in partnership with Emory University. The Center has helped to improve millions of lives in more than 80 countries by waging peace, fighting disease, and building hope. The Carter Center is guided by a fundamental commitment to human rights and the alleviation of human suffering. It seeks to prevent and resolve conflicts, enhance freedom and democracy, and improve health.

The Carter Center collaborates with other organizations, public and private, in carrying out its mission around the world. Current information about the Center’s many programs and activities are available at The Carter Center .

 

SUMMARY:

 

The Network Administrator will perform daily configuration and maintenance tasks to ensure the efficiency, reliability and security of voice, data, and wireless networks for the Carter Center world-wide. The Network Administrator will also assist the Lead Network Engineer in planning and installation tasks as needed. This position will report to the Lead Network Engineer. May require international travel. Due to the travel locations, Hostile Environment Awareness Training (HEAT) may be required.

 

FORMAL JOB DESCRIPTION:

• The Network Administrator will perform daily configuration and maintenance tasks to ensure the efficiency, reliability, and security of voice, data, and wireless networks for The Carter Center worldwide.
• The Network Administrator will also assist the Lead Network Engineer in planning and installation tasks as needed.
• This position will report to the Lead Network Engineer. May require international travel.
• Due to the travel locations, Hostile Environment Awareness Training (HEAT) may be required.
• Applies knowledge of network systems, applications, and network infrastructure to assist Lead Network Engineer in configuring, provisioning, and installing a world-wide hybrid network, which consists of on-premises and cloud-based appliances.
• Performs the standard configuration, installation, and testing of network and server equipment, following the Lead Network Engineer's configuration specifications.
• This includes installing and configuring backup settings and security protocols on these devices.
• Tracks and maintains Carter Center user accounts, including their permissions and group/role assignments.
• Ensures that least privilege is applied and regularly review user assignments according to stated policies.
• Assists the Lead Network Engineer in procuring equipment, following organizational policies for getting quotes and approvals.
• Helps in receiving and shipping network and server equipment for local and remote offices, following organizational policies for maintaining inventory records.
• Works with the Lead Network Engineer in the documentation and diagrams of the network solution, using standard diagrams and specification sheets, to ensure records of work are maintained.
• Continuously monitors TCC systems for connectivity and assists the security team in handling outages and other incidents.
• Responds to standard service requests and provides on-call support to resolve issues and assist in restoring service.
• Ensures that assigned systems and network devices are updated with the latest firmware and security patches.
• Works within departmental policies and project plans to ensure upgrade and maintenance activities have minimal impact on users.
• Serves as secondary contact for network issues with remote country offices.
• Assists in training and guidance of network maintenance and improvement to country office IT managers.
• Provides input to and complies with all organizational policies and procedures. May recommend and develop efficient procedures for the implementation of department activities and automating common network tasks.
• Maintains professional growth and self-development by identifying educational/training programs, professional organizations, activities, and resources to maintain knowledge of technology trends and to promote leading edge expertise.
• Performs related responsibilities as needed and directed by the Lead Network Engineer.

MINIMUM QUALIFICATIONS:

• A bachelor's degree in computer science, information systems, or related technical field and three years of related IT network administration and maintenance experience, OR an equivalent combination of education, training, and experience.

PREFERRED QUALIFICATIONS:

• Experience with Cisco, Cisco Meraki, Aruba, SonicWall and Microsoft Azure preferred. Proficiency with Microsoft 365 office products and Azure Active Directory (Azure AD) is highly preferred.
• Cisco Certified Network Administrator (CCNA), Microsoft Azure Administrator Associate or similar network certification is desirable.

NOTE: This role will be granted the opportunity to work from home regularly but must be able to commute to The Carter Center on a flexible weekly schedule based upon business needs. Schedule is based on agreed upon guidelines. The Carter Center reserves the right to change remote work status with notice to employee. Applicants must be currently authorized to work in the United States for any employer. The Carter Center requires employees to be fully vaccinated against COVID-19 or have an approved exemption.

The COVID-19 vaccine or an approved exemption is currently only required for individuals working in a clinical setting. For more information on the University or Hospital policies, including exemptions, please see our website.
Emory University is dedicated to providing equal opportunities and equal access to all individuals regardless of race, color, religion, ethnic or national origin, gender, genetic information, age, disability, sexual orientation, gender identity, gender expression, and veteran's status. Emory University does not discriminate in admissions, educational programs, or employment on the basis of any factor stated above or prohibited under applicable law. Students, faculty, and staff are assured of participation in University programs and in the use of facilities without such discrimination. Emory University complies with Executive Order 11246, as amended, Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veteran's Readjustment Assistance Act, and applicable executive orders, federal and state regulations regarding nondiscrimination, equal opportunity and affirmative action. Emory University is committed to achieving a diverse workforce through application of its affirmative action, equal opportunity and nondiscrimination policy in all aspects of employment including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training. Inquiries regarding this policy should be directed to the Emory University Department of Equity and Inclusion, 201 Dowman Drive, Administration Building, Atlanta, GA 30322.
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