Testing Specialist

Position Summary

The Testing Specialist will administer and proctor examinations for AACC students, prospective students, community members, and certification candidates. Testing Specialists must keep exam security at the forefront of their work while providing excellent customer service to a diverse population. This position must respond to student needs, use ADA technology, and provide support to students, staff, faculty, and community members.
Anne Arundel Community College (AACC) is committed to enriching the educational experience it offers through the diversity of its faculty, administrators, and staff members. The college seeks to recruit and support a broadly diverse team who will contribute to the college's excellence, diversity of viewpoints and experiences, embrace concepts of equity and inclusiveness and support the equal rights of all people by advancing the understanding and appreciation of differences including age, race, gender, ability, religious convictions, socio-economic status, ethnic heritage, or sexual orientation.
While we appreciate your interest in employment with Anne Arundel Community College, applicants must be currently authorized to work in the U.S. on a full-time basis. Employment-based visa sponsorship (including H-1B sponsorship) is not available for any position.
In the best interest of the College, only individuals who are residents of Maryland or one of the following states will be eligible for employment at the college: Delaware, Pennsylvania, Virginia, West Virginia or the District of Columbia. The college will annually review this restriction and, if appropriate, expand the list of states of employment eligibility.

Job Duties and Responsibilities

Administer and score placement tests. Includes interviewing, assessing, and counseling students concerning background, test results, and course placement as well as referring any students to college resources as appropriate.
Administration of certification testing including CLEP, Pearson Vue, Scantron, Certiport, and TEAS. Testing Specialists are required to acquire and maintain certification to proctor these exams.
Administer makeup, hybrid, online, and special exams; ensure testers receive appropriate exam material, monitor testers during exams, and report any irregularities or misconduct as needed.
Serve as liaison between students, faculty, and staff concerning testing problems or special needs.
Completion of tasks to support office function including logging exams, scheduling exams, telephone coverage, email response, and maintenance of files.
Provide special testing accommodations for students with disabilities including special technology, reading/scribing, and other accommodations documented by the DSS office.
Data entry when necessary with Colleague. Verify all placement records in Colleague before administering placement tests.
Other duties as assigned

Required Qualifications:

High school diploma or GED
Minimum of six months of relevant experience
Working knowledge of Microsoft Office suite products and a high level of comfort with learning and using different computer software and web-based applications
Ability and willingness to work flexible hours including daytime, evening, and weekends, in person at all three test centers and off-site locations
Effective oral and written communication skills.
Ability and willingness to deal effectively with students, faculty and staff while providing exemplary customer services
Ability to work with minimal supervision with attention to detail.
Ability to multitask and problem-solve in a fast-paced environment.

Preferred Qualifications:

Demonstrated knowledge of testing procedures, federal, state, and college regulations governing testing services and college resources and curriculum requirements
Working knowledge of federal laws and state regulations governing the delivery of services to students with special needs.
Working knowledge of FERPA
Experience working in an education setting
Experience with test administration
Ability to type accurately at moderate speed and perform data entry functions accurately.