Testing Coordinator

University of North Carolina at Chapel Hill, United States

Updated: 3 months ago
Location: Chapel Hill, NORTH CAROLINA
Job Type: FullTime
Deadline: 24 Jan 2024

Posting Information
Posting Information


Department Equal Oppty and Compliance-263000
Career Area Student Services
Is this an internal only recruitment? Yes
Posting Open Date 01/19/2024
Application Deadline 01/24/2024
Position Type Permanent Staff (SHRA)
Position Title Admin Support Specialist - Advanced
Salary Grade Equivalent GN08
Working Title Testing Coordinator
Position Number 00000957
Vacancy ID P018576
Full-time/Part-time Permanent/Time-Limited Full-Time Permanent
If time-limited, estimated duration of appointment
Hours per week 40
Work Schedule
M-F, 8am-5pm, occasional nights and weekends
Work Location Chapel Hill, NC
Position Location North Carolina, US
Hiring Range $31,200-$48,232
Pay Band Information
To learn more about the pay band for this branch and role, please see the Career Banding rates spreadsheet .

Position Summary Information


Be a Tar Heel!
A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation’s top public universities . Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.
One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.
University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC-Chapel Hill offers full-time employees a comprehensive benefits package , paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance.
Primary Purpose of Organizational Unit
The Division of Human Resources and Equal Opportunity and Compliance provides the University with a full range of Human Resources, Equal Opportunity, and Title IX programs and services to support the University’s teaching, research, and public service mission. The division develops and implements strategies and initiatives that will strengthen and support the University’s workforce and its ongoing commitment to maintaining equity, diversity, inclusion, and accessibility in all its operations and programs. With a focus on our people, the division advances Carolina’s mission to provide a welcoming and equitable work and educational environment for all.
The Equal Opportunity and Compliance Office (EOC) is UNC-Chapel Hill’s designated, central office for addressing issues related to discrimination and harassment based on any protected status, including sexual assault, sexual violence, interpersonal violence, and stalking, as well as retaliation and other related misconduct. EOC addresses all matters related to compliance with relevant education and employment laws and regulations, including Title IX of the Education Amendments of 1972, Title VII of the Civil Rights Act of 1964, the Americans with Disabilities Act, and other related laws. EOC’s compliance efforts include creating, implementing, and enforcing University policies that promote an equitable, inclusive, and welcoming campus community; providing accommodations for students and employees based on protected status; handling matters related to equal employment opportunities; and providing educational programs and consulting services in these areas across campus.
Position Summary
INTERNAL ONLY: Internal Posting for Current UNC-Chapel Hill Permanent Employees, Time-Limited Employees, Temporary Employees (Directly Hired by UNC-Chapel Hill – Not Employed by a Third-Party Staffing Agency), University Temporary Services (UTS) Employees (Employed by UNC-Chapel Hill) and Layoff Priority Candidates of UNC-Chapel Hill. 
The primary purpose(s) of this position is to coordinate and oversee the test proctoring services of the office; ensuring students are given the appropriate accommodations under the ADA Amendments Act of 2008 and Section 504 of the Rehabilitation Act of 1973. This position is the first contact by students and faculty regarding all test proctoring services and exam/test related questions. This position will also supervise part-time employees related to testing center operations.
This position serves in place of a faculty member when students with disabilities are taking tests outside of the classroom, with respect to implementation of exam/test procedures and expectations of compliance for the exam/test proctoring function.
This position is responsible for the handling and administration of classroom examinations with integrity and confidentiality on a daily basis and requiring a high level of reliability, judgement and discretion.
This position is required to be on-site full-time and will be required to work evenings and/or weekends on occasion, including but not limited to final exam periods, per the University’s academic calendar.
Minimum Education and Experience Requirements
High school diploma or equivalency and one year of related office experience; or equivalent combination of training and experience.
Required Qualifications, Competencies, and Experience
* Strong written and verbal communication skills including ability to effectively receive and share accurate, appropriate information with students, faculty, staff, parents / families, community partners and office colleagues.
* Exceptional active-listening skills and the ability to respond to challenging situations in a calm and deliberate manner.
* Ability to accommodate the varied pace of the work environment, understanding that various times of a day, week, or year present different levels of workflow.
* Must have the ability to use Excel and Word.
* Must have ability to perform data entry functions on a computer.
* Must have ability to maintain confidentiality when working with highly sensitive information.
* Must have strong attention to detail.
* Must have the ability to work on site and in person, as directed and up to full time.
* Competent in management of multiple tasks through effective prioritization.
* Capacity to address emergent needs while also managing short- and long-term projects / tasks.
* Commitment to maintaining confidentiality and handling sensitive information in a discrete and appropriate manner.
* Understanding of the importance of customer focused and solution-oriented service to the campus community.
* Experience working as a part of a team and maintaining positive professional relationships.
* Ability to be sensitive to the needs of the target population.
*Must be able to maintain a calm and professional demeanor while dealing with students experiencing stress or distress.
*Must have prior experience working in disability services.
Preferred Qualifications, Competencies, and Experience
* Demonstrated understanding of the University environment and ability to work collaboratively with students, faculty, staff, parents / families, and community partners to address a wide array of situations and / or concerns.
* Knowledge of legislative framework governing the work of the office.
Required Licenses/Certifications
Special Physical/Mental Requirements
Campus Security Authority Responsibilities
This position is designated as a Campus Security Authority in accordance with the Clery Act. This position will be required to report Clery crimes to the Clery Compliance Manager and complete annual training about reporting responsibilities.
Position/Schedule Requirements Evening work occasionally, Weekend work occasionally
Special Instructions
Quick Link https://unc.peopleadmin.com/postings/273107

Contact Information


Office of Human Resources Contact Information
If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (919) 843-2300 or send an email to [email protected]
Please note: The Office of Human Resources will not be able to provide specific updates regarding position or application status.
Equal Opportunity Employer Statement
The University of North Carolina at Chapel Hill is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, race, national origin, religion, sex, sexual orientation, or status as a protected veteran.

Similar Positions