Test & Tools Student Intern - Remote In California

Details

Posted: 12-Apr-24

Location: Oakland, California

Salary: Open

Categories:

Information Technology
Staff/Administrative

Internal Number: 5171696

Test & Tools Student Intern - Remote In California
Location: OaklandPart Time
Job ID: 67621
Job Posting
For UCOP internal applicants, please login to the internal candidate gateway at: Jobs at UCOP
UC OFFICE OF THE PRESIDENT
At the University of California (UC), your contributions make a difference. A world leader producing Nobel and Pulitzer prize recipients with over 150 years of groundbreaking research transforming the world. Choose a career where you can leverage your knowledge, skills and aspirations to inspire and support some of the greatest minds in the world, and those who will follow in their footsteps. Working at the University of California is being part of a unique institution, and a vibrant and diverse community. At the University of California, Office of the President, we propel our mission through impactful work locally, in government centers and systemwide. We are passionate people, serving the greater good.
The University of California, one of the largest and most acclaimed institutions of higher learning in the world, is dedicated to excellence in teaching, research and public service. The University of California Office of the President is the headquarters to the 10 campuses, six academic medical centers and three national laboratories and enrolls premier students from California, the nation and the world. Learn more about the UC Office of the President
DEPARTMENT OVERVIEW
As a security first organization, Technology Delivery Services (TDS) is part of the Information Technology (IT) Department. The TDS teams include Information Security, Planning (architecture and PMO), Application Development, HR & Payroll Development, Infrastructure, and Client Services teams. We maintain an innovative, inclusive, and supportive work environment.
POSITION SUMMARY
This internship is with the Test & Tools team group in Information Technology Services at the University of California Office of the President (UCOP). The group offers a full range of support services for Jira, Confluence, and SharePoint tools to meet the needs of UCOP departments and systemwide organizations. The team provides UCOP departments technical support of these tools, and the teams evaluate customers' needs, proposing business solutions.
Hours will vary depending on school schedules and availability.
This role is 100% remote within CA. Must reside within the state of California. No exceptions.
Responsibilities

• Learn Jira and Confluence to define access requests.
• Performs test tool administrative tasks (e.g., user account setup, basic configuration) and provides end-user support.
• Support current Jira and Confluence administrator on various tasks that support the tools.
• Documentation of processes and procedures.

Required Qualifications

• Must be a currently enrolled University of California student.
• Strong interpersonal and oral communications skills.
• Strong writing skills, including the ability to write for a general, non-technical audience.
• Basic knowledge of software functions and analysis.
• Ability to be flexible and adaptable as priorities evolve.
• Self-motivated, ability to learn quickly, meet deadlines, works independently and as part of a team and demonstrate problem-solving skills.
• Ability to bring forth creative and innovative solutions.

Preferred Qualifications

• Working towards a degree in Computer Science, Information Systems, Engineering, or a similar discipline.
• Understands compliance and security requirements for applicable industry or agency standards such as accessibility and PII usage.
• Knowledge of agile methodology and frameworks like Scrum and Kanban.
• Knowledge of Jira and Confluence applications and query language.
• Basic understanding of the design, development, and analysis of software with desire to learn more.

Education

• High school graduate and/or equivalent experience/training.

SALARY AND BENEFITS
Salary: $20.00 - 25.00 hourly commensurate with skills/experience.
Benefits: For information on the comprehensive benefits package offered by the University visit: https://apptrkr.com/get_redirect.php?id=5171696&targetURL=

Strong writing skills, including the ability to write for a general, non-technical audience.

Basic knowledge of software functions and analysis.

Ability to be flexible and adaptable as priorities evolve.

Self-motivated, ability to learn quickly, meet deadlines, works independently and as part of a team and demonstrate problem-solving skills.

Ability to bring forth creative and innovative solutions.

Preferred Qualifications

• Working towards a degree in Computer Science, Information Systems, Engineering, or a similar discipline.
• Understands compliance and security requirements for applicable industry or agency standards such as accessibility and PII usage.
• Knowledge of agile methodology and frameworks like Scrum and Kanban.
• Knowledge of Jira and Confluence applications and query language.
• Basic understanding of the design, development, and analysis of software with desire to learn more.

Education

• High school graduate and/or equivalent experience/training.

SALARY AND BENEFITS
Salary: $20.00 - 25.00 hourly commensurate with skills/experience.
Benefits: For information on the comprehensive benefits package offered by the University visit: https://apptrkr.com/get_redirect.php?id=5171696&targetURL=

Ability to be flexible and adaptable as priorities evolve.

Self-motivated, ability to learn quickly, meet deadlines, works independently and as part of a team and demonstrate problem-solving skills.

Ability to bring forth creative and innovative solutions.

Preferred Qualifications

• Working towards a degree in Computer Science, Information Systems, Engineering, or a similar discipline.
• Understands compliance and security requirements for applicable industry or agency standards such as accessibility and PII usage.
• Knowledge of agile methodology and frameworks like Scrum and Kanban.
• Knowledge of Jira and Confluence applications and query language.
• Basic understanding of the design, development, and analysis of software with desire to learn more.

Education

• High school graduate and/or equivalent experience/training.

SALARY AND BENEFITS
Salary: $20.00 - 25.00 hourly commensurate with skills/experience.
Benefits: For information on the comprehensive benefits package offered by the University visit: https://apptrkr.com/get_redirect.php?id=5171696&targetURL=
SALARY AND BENEFITS
Salary: $20.00 - 25.00 hourly commensurate with skills/experience.
Benefits: For information on the comprehensive benefits package offered by the University visit: Benefits of Belonging
ADDITIONAL INFORMATION
California residency requirement: Currently enrolled UC students who are California residents will be considered.
This position is not eligible for visa transfer or visa sponsorship.
HOW TO APPLY
Please be prepared to attach a cover letter and resume with your application.
APPLICATION REVIEW DATE
The first review date for this job is (4/24/2024). The position will be open until filled.
CONDITIONS OF EMPLOYMENT
Background Check Process: Successful completion of a background check is required for this critical position. Background check process at UCOP
Smoke Free Work Environment: The University of California, Office of the President, is smoke & tobacco-free as of January 1, 2014. UC Smoke & Tobacco Free Policy
As a condition of employment, you will be required to comply with the University of California Policy on Vaccination Programs , as may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements.
EEO STATEMENT
The University of California, Office of the President, is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status. For the University of California's Affirmative Action Policy please visit: https://policy.ucop.edu/doc/4010393/PPSM-20 . For the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination .
The University of California, Office of the President, strives to make this job board accessible to any and all users. If you have comments regarding the accessibility of our website or need assistance completing the application process, please contact us at: Accessibility or email the Human Resource Department at: [email protected] .
To apply, visit https://careerspub.universityofcalifornia.edu/psp/ucop/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_APP_SCHJOB.GBL?Page=HRS_APP_JBPST&Action=U&FOCUS=Applicant&SiteId=19&JobOpeningId=67621&PostingSeq=1
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The Office of the President is the systemwide headquarters of the University of California, managing its fiscal and business operations and supporting the academic and research missions across its campuses, labs and medical centers.
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