Temporary Hourly - Refugee Case Aide, NNIC

The University of Nevada, Reno (UNR) appreciates your interest in employment at our growing institution. We want your application process to go smoothly and quickly. Final applications must be submitted prior to the close of the recruitment.

If you need assistance or have questions regarding the application process, please contact our recruitment helpline at (775) 784-1495 or [email protected] . For UNR Med professional job postings, please contact the Office of Professional Recruitment at (775) 784-6778. 

Job Description

The Northern Nevada International Center at the University of Nevada, Reno is seeking to hire Refugee Case Aides. The NNIC is continually expanding its scope of services for our Refugee Resettlement Program. The NNIC resettles refugees, asylees, and victims of trafficking in the upcoming year. This position is federally funded by the Department of Health and Human Services and is designed to support refugees and humanitarian parolees.

The Refugee Case Aide manages a broad array of social service and employment assistance for federally funded and mandated programs. The Refugee Case Aid will be responsible for case noting services that are provided to clients, initiate financial transactions for refugees and for refer clients for employment, English as a Second language (ESL) training and all other federal and state requirements as required by federal law. The incumbent works closely with the case managers and financial team.

Responsibilities

Program Support (50%)

• Conduct intake appointments with clients and determine eligibility for various programs

• In Coordination with the case management team, support eligible clients for medical, health, employment, education, and other social services as needed and requested by clients during the post-90-day-after arrival period

• In coordination with case management team, seek housing for newly arriving refugees, set up apartment/home for move-in, and assist with core services during the initial 90-day arrival period

• Transport clients to appointments related to health, employment, welfare, education, and other social services as needed

Financial Administration (30%)

• Document all expenditures during program periods and request financial documentation in coordination with case managers and the financial team

• Distribute RCA checks to eligible clients in collaboration with the case manager, track client non-compliance and issue warnings, and if necessary, issue notice of termination

• Provide receipts and complete all financial transactions in compliance with NNIC and federal requirements immediately after service provision

Record Keeping (10%)

• Complete case notes for all clients immediately after services and ensure that case files comply with federal regulations for each client

• Keep professional and accurate documentation including assessments, clients’ service plans, and case notes

• Organize and maintain records of all meetings and discussions and enter case files.

• Perform monthly reconciliation of client direct assistance payment and other financial record keeping as required

Administration (10%)

• Attending all training and contractual meetings, as needed

• Attend all staff meetings and provide weekly updates to case managers, financial team, and executive director

• Provide backup support to all Refugee Resettlement Team members, as needed

• Perform all other duties assigned by direct supervisor, program/case manager and executive director

Required Qualifications

• Candidate must have a Valid Class “C” driver’s license or higher operator’s license at the time of appointment and as a condition of continuing employment

• Candidate must have knowledge in computer literacy (i.e. proficient in Microsoft Office, typing, etc.)

Preferred Qualifications

• Candidate that is bilingual or multilingual is preferred but not required

Physical Demands/Working Conditions

• This position requires direct transport of clients to appointments

• This position requires in-person and direct contact, fieldwork

• This position requires a flexible schedule, as needed for refugee arrivals and emergencies

• This position requires occasional lifting of up to 50 lbs. for refugee assistance

Compensation Grade

Temporary Hourly Service

Exempt

Full-Time Equivalent

Required Attachment(s)

Please note, once you submit your application the only attachment/s viewable to you will be the attachment/s to the resume/CV section of the application. Any additional required attachment/s to the cover letter, references, additional documents sections of the application, will not be viewable to you after you submit your application. All uploaded attachment/s will be on the application for the committee to review. To request updates to attachments, prior to the committee review of applications, please contact the candidate helpdesk at [email protected] .

Attach the following attachment(s) to your application

Resume/CV – (required) List a detailed description of the major duties that you performed as part of each job. You must demonstrate that you qualify for the position and your education and experience must be clearly documented.

Cover Letter – (optional)

Contact Information for Two References – (optional) Please include name, contact information, and relationship.

This posting is open until filled

Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received or a hiring decision has been made.

Posting Close Date

Note to Applicant

A background check will be conducted on the candidate(s) selected for hire.

HR will attempt to verify academic credentials upon receipt of hiring documents. If the academic credentials cannot be verified, HR will notify the faculty member that an official transcript of their highest degree must be submitted within thirty days of the faculty member’s first day of employment.

References will be contacted at the appropriate phase of the recruitment process.

Applicants hired on a federal contract may be subject to E-Verify.

As part of the hiring process, applicants for positions in the Nevada System of Higher Education may be required to demonstrate the ability to perform job-related tasks.

For positions that require driving, evidence of a valid driver's license will be required at the time of employment and as a condition of continued employment.

Schedules are subject to change based on organizational needs.

The University of Nevada, Reno is committed to providing a place of work and learning free of discrimination on the basis of a person’s age (40 or older), disability, whether actual or perceived by others (including service-connected disabilities), gender (including pregnancy related conditions), military status or military obligations, sexual orientation, gender identity or expression, genetic information, national origin, race (including hair texture and protected hairstyles such as natural hairstyles, afros, bantu knots, curls, braids, locks and twists), color, or religion (protected classes). 

About Us

The University of Nevada, Reno is a leading American public research university committed to the promise of a future powered by knowledge. Founded in 1874 as Nevada’s original land-grant university, the University serves 21,000 undergraduate and graduate students from all 50 states and 63 countries.

Classified by the Carnegie® Classification of Institutions of Higher Education as an R1 (“Very High Research”) university, it is also recognized in the Carnegie® Community Engagement classification. The University is also ranked by U.S. News & World Report among the “Best National Universities” and “Best National Public Universities.” It also ranks in the top tier of the WSJ/Times Higher Education World University Rankings and the New York Times’ “Top Colleges for Economic Diversity.”

Since 2009, nearly $1 billion has been has invested in advanced labs, facilities, and residence halls on the main campus. The University is home to Nevada’s first medical school – the University of Nevada, Reno School of Medicine – and it delivers on its original land-grant mission with outreach across the state through the University of Nevada, Reno Extension, Nevada Agricultural Experiment Station, Nevada Bureau of Mines and Geology, Nevada Small Business Development Center, the Nevada Seismological Laboratory, and Wolf Pack Athletics.

The main campus is in Reno, Nevada, a burgeoning global technology hub with a vibrant midtown and downtown. Found where the high desert of the Great Basin meets the High Sierra and Lake Tahoe, the beautiful, 290-acre main campus is also a Nevada State Arboretum. In recent years, the University has expanded to include two additional locations: the Redfield Campus in south Reno and the Wayne L. Prim campus in Incline Village, which is the home of the University of Nevada, Reno at Lake Tahoe.

 As part of the Nevada System of Higher Education – comprised of two research universities, one state college, four community colleges and an environmental research institute –  the University is committed to developing strong partnerships with each of these institutions for the benefit of all Nevadans.

Through its commitment to high-impact education, world-improving research and creative activity, and outreach that’s transforming Nevada’s communities and businesses, the University continues its nearly 150-year tradition of benefitting our state, nation and world.

The University recognizes that diversity promotes excellence in education and research. The inclusive and engaged community on campus recognizes the added value that students, faculty, and staff from different backgrounds bring to the educational experience.

Today, the University delivers on its original land-grant mission of access to education and knowledge by investing in the academics, facilities, support, engagement and vibrant campus life that promote our diverse students’ cognitive growth and academic achievement – all while remaining one of the best values in American higher education.

For more information, please visit the University’s website .

University of Nevada, Reno