Telephone Interviewer/ Research Assistant I- REMOTE

*Please be aware that funding for this position is awarded through a Grant/Contract over a specified period.  Employment for this position beyond current Grant/Contract funding is contingent upon continued funding or new Grant/Contract.
 
POSITION SUMMARY: 
The Telephone Interviewer/ Research Assistant I is responsible for securing the cooperation of contacted individuals to participate in various telephone surveys, administer telephone surveys professionally and in a manner that adheres with scientific standards, and records survey responses into sophisticated survey software.  Surveys are administered over the telephone with sampled individuals; this requires good oral communication skills in order to convey the importance of the research.

• Survey data collection
• Survey data entry
• Conducting outgoing calls
• Maintain a good working relationship with the public
• Follow supervisory staff instructions
• Promotes an inclusive environment of teamwork and leads to ensure Diversity, Equity, and Inclusion (DEI) is practiced/applied in department operations, programs, and services

• Accurate typing
• Excellent oral and written English communication skills.
• Personal computer and/or laptop
• Download survey software 
• Download telecommunications software
• Download teleconferencing software 
• Ability to function well in a stressful, deadline-driven environment.
• Ability to promote and prioritize Diversity, Equity, and Inclusion (DEI)
• Must be able to work remotely in California ONLY

• Minimum education: High school completion. 
• Preferred education: Some college or enrollment in college.

PHYSICAL DEMANDS:
Lifting of up to 25lbs; periodic bending; long-term periods of sitting; long term periods operating a computer
APPLICATION PROCEDURE:        
         To be considered an applicant; you must apply through our online applicant portal found on the following site:  https://www.governmentjobs.com/careers/csufasc
         
        If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at [email protected] or (657) 278-4117.
         
        A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the ASC. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current ASC employees who apply for the position.
         
        CSU Fullerton Auxiliary Services Corporation is an Equal Opportunity/Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
Note: CSUF/ASC follows the direction of the CSU Policy related to COVID-19 vaccination. See FAQ Vaccines  for more information.