Telecommunicator (Temporary Staff/Professional)

Details

Posted: 03-Mar-24

Location: Wilmington, North Carolina

Salary: Open

Categories:

Other Staff/Administrative
Staff/Administrative

Internal Number: 31434

Department: University Police - 35340

Brief Summary of Work for this position:

Police Telecommunicators work in a newly-constructed Communications Center within the UNCW Police Department located on the main campus. Responsibilities are centered on the communications and dispatching functions associated with emergency and non-emergency activities involving the UNCW Police Department and campus community.
Functions include monitoring and operating public safety radios, phones, computer resources and databases (CAD, RMS, ENS, DCI, etc.), and alarm receiver; dispatching police personnel, activating protocols, fielding phone calls; interfacing with the 911 Center, other components of the criminal justice network, other public safety agencies, and members of the public supporting a safe and secure campus environment.

Minimum Education and Experience Requirements:

High School diploma or equivalency and demonstrated possession of the competencies necessary to perform the work. Requires certification as a Division of Criminal Information computer operator or the ability to achieve certification within 45 days of employment. Some positions may require Basic Telecommunicator Certification in accordance with the provisions of the North Carolina Criminal Justice Training and Standards Commission or the ability to achieve certification within one year of employment.

Preferred Education, Knowledge, Skills & Experience :

• Familiarity with the organizational functions of law enforcement agency, in particular the dispatch aspects
• Ability to communicate effectively with the public
• Excellent oral communication skills
• Strong typing skills
• Experience preparing briefing documents, using CAD, and writing memorandums
• Ability to succinctly summarize events and relay to key concepts to others
• Experience querying criminal justice databases
• Experience multi-tasking in a public safety environment
• Ability to read written orders

Required Certifications or Licensure:

• Certification as Telecommunicator
• Certification as DCI Operator with re-certification required every two years

Applicant Instructions:

Please note, this is a temporary position. The length of the assignment will be based on department need with the possibility of continuation. Temporary assignments cannot exceed 11 consecutive months without a full 31-day break from employment. Employees in temporary positions are not considered permanent state employees and do not earn leave. Temporary employees are subject to the Affordable Care Act guidelines. For more info/to apply visit http://jobs.uncw.edu. Applications must be submitted through the online application system to be considered.

AA/EEO Statement:

At the University of North Carolina at Wilmington (UNCW), our culture reflects our values of inclusion, diversity, globalization, ethics and integrity and innovation and we are committed to providing equality of educational and employment opportunity for all persons without regard to race, sex (such as gender, gender identity, marital status, childbirth, and pregnancy), age, color, national origin (including ethnicity), religion, disability, sexual orientation, political affiliation, veteran status, military service member status, genetic information, or relationship to other university constituents – except where sex, age, or ability represent bona fide educational or occupational qualifications or where marital status is a statutorily established eligibility criterion for State funded employee benefit programs. UNCW believes that embracing the unique contributions of our faculty, staff and students is critical to our success and paramount in being recognized for our global mindset.

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About The University of North Carolina at Wilmington
The University of North Carolina Wilmington, the state’s coastal university, is dedicated to the integration of teaching, mentoring, research and service. Widely acknowledged for its world-class faculty and staff and continuously recognized at a national level for scholarly excellence and affordability, UNCW offers a powerful academic experience that stimulates creative inquiry and critical thinking and a community rich in diversity, inclusion and global perspectives.A public institution with nearly 18,000 students, UNCW offers a full range of baccalaureate- and graduate-level programs, as well as doctoral degrees in educational leadership, marine biology, nursing practice and psychology; and many distance learning options, including clinical research, an accelerated RN-to-BSN program, an Executive M.B.A. program structured for working professionals, and the nation’s only bachelor’s degree program focused on coastal engineering.The university’s efforts to advance research and scholarly activities have earned UNCW the elevated designation of “Doctoral Universities: High Research Activity” institution (R2 University) by the Carnegie Classification of Institutions of Higher Education.UNCW has been part of the University of North Carolina System since 1969.
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