Technology Trainer II

Updated: 6 months ago
Location: Edmond, OKLAHOMA
Job Type: FullTime
Deadline: The position may have been removed or expired!

Posting Details

The Preference Date is the date on which the hiring manager will begin reviewing applications. Those submitted AFTER the preference date will not be considered unless a suitable candidate is not found in the initial screening.


Position Information

Posting Number RE00798
Job Type: Full-Time
Position Title: Technology Trainer II
College Information
Department: 010026:IT - Academic Support
Position Summary:

Conduct training classes for employees on the features of technical programs/systems. Design and develop training programs and plans. Ensures training materials are current and effective. Prepare training materials and documentation, and explain complex information to non-technical audiences. Communicate effectively both orally and in writing. May work with third party vendors.

Department Specific Essential Job Functions:

Plans, designs, develops, and delivers training and instructional programs, using instructor-led, train-the trainer, electronic/web-based, and/or multimedia training methods and formats.

Develops training materials to include training handbooks, guides, multimedia visual aids, web-based tutorials, and standard operating procedures.

Plans and directs IT sponsored events, conferences and workshops.

Provides one-on-one training sessions in the Technology Resource Center for faculty, staff, and students.

Works closely with other TRC staff, UCO faculty development staff, and university community-at-large in development and support of training opportunities. Conducts technology training sessions for UCO academic classes upon request of faculty. Facilitates proactive marketing of this program.

Researches, evaluates, creates and recommends innovative technology resources and tools for productivity and instructional use.

Provides quality technical support to UCO staff, faculty and students on UCO supported applications and enterprise systems.

Actively participates in meetings, workshops and training sessions for on-going projects that will impact end users in order to effectively train end users on new applications or upgrades to existing applications.

Provides walk-in scheduling, reservation assistance, problem solving, deskside assistance and reference material check out services.

Maintains training database and calendar schedule, and schedules room and participants. Notifies and confirms participants in scheduled classes. Coordinates scheduling for all training requests. Reports on all training activities scheduled in TRC resources.

Coordinates maintenance of training labs, prepares classrooms for training sessions, and coordinates outside organization rental agreements.

Performs other related duties as assigned.

Qualifications/Experience Required

Requires a bachelor’s degree in field plus 3+ years of relevant experience in the chosen field or 7+ years of equivalent work experience that provides knowledge of and exposure to fundamental theories, principles, and concepts.

Requires the application of expertise in a chosen field to achieve results.

Qualifications/Experience Preferred

Bachelor’s degree in Instructional Design, Academic Technology, or Education (with a concentration in Training and Development).

Microsoft Certified Trainer.

Experience with eLearning platforms and standard academic and productivity applications.

Proficient in productivity tools for both PC’s and Mac.

Experience developing web-based video tutorials.

Experience developing training animations using Adobe Storyline or equivalent software.

Knowledge of training assessment practices and theories.

Ability to adapt training to a variety of technical skill levels.

Skill using computer programs in the development of training materials including word processing, presentation software and learning platform technologies (for example Microsoft Word, PowerPoint, Adobe Acrobat, Adobe Captivate, Photoshop).

Demonstrated ability to train adult learners.

Knowledge/Skills/Abilities

Must possess excellent customer service, oral/written communication skills and be self-motivated.

Must be able to work in a team-oriented, collaborative environment.

Must have ability to manage to completion multiple projects, as well as remain current with the latest technologies.

Must be able to maintain courteous attitude with students, faculty, staff and visitors.

Must have proven ability to learn technologies quickly and to perform effectively under pressure.

Other Physical Demands Summary:

Repetitive movement of hands and fingers – typing and/or writing. Frequent standing, and/or sitting. Occasional walking, stooping, kneeling or crouching. Reach with hands and arms. Visually identify, observe and assess. Talk and hear.

Work Environment

The noise level in the work environment is usually moderate.

Salary: $22.68 per hour (47,175 annually)
Desired Start Date: 07/10/2017
Number of Vacancies: 1
Position End Date (if applicable):
Preference Date:
Eligible for Benefits: Yes
Grant Effective Date and End Date:
Teachers Retirement Participation Mandatory

Schedule Information

Hours Per Week 40
Weeks Per Year 52
Hours of Work 8:00 AM - 5:00 PM
Regular Workdays Monday - Friday

Posting Detail Information

EEO Statement:

The University of Central Oklahoma (University) is committed to an inclusive educational and employment environment that provides equal opportunity and access to all qualified persons. The University will continue its policy of fair and equal employment and educational practices without discrimination harassment because of actual or perceived race, creed, color, religion, alienage or national origin, genetic information, ancestry, citizenship status, age, disability or handicap, gender, marital status, veteran status, sexual orientation, gender identity, or any other characteristic protected by applicable federal, state, or local law.

For complete details on the University’s EEO policy, please visit the Employee Handbook.

Job Open Date: 01/10/2017
Special Instructions to Applicants:
Quick Link http://jobs.uco.edu/postings/15952

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