Details
Posted: 11-Apr-24
Location: Murray, Kentucky
Salary: Open
Categories:
Information Technology
Staff/Administrative
Internal Number: 11313
Summary of Job Duties and Responsibilities:
Provides technical support and project consulting to both administrative and academic users and departments on campus.
- Comprehensive endpoint management of Windows, Mac, mobile and thin client devices, including:
- Patch management for OS and applications
- Configuration management
- Automated operating system deployment
- Application package deployment
- Use of tools such as SCCM/InTune, AD, JAMF, and ASM to support these activities
- Configuration and support of user-facing components of virtual desktop infrastructure including:
- Thin client hardware
- Base image setup and deployment to shared desktop pools
- Full virtual machine setup and deployment
- Consulting on best practices
- Billing, licensing, and usage tracking
- Technical management of student printing system, including printer maintenance, application upgrades and troubleshooting
- Provide classroom technology planning and support, including:
- Consulting on classroom equipment and layout of technology
- Troubleshooting classroom technology such as projectors, screens, and automation systems
- Evaluate new software for use across campus, working with vendors as needed, to install, troubleshoot, and train the campus on technology solutions
- Assist with management of academic, public, and virtual computer labs
- This position will support the Murray State Police Department work unit and will be responsible for providing primary technical support for the Murray State Police Department and their systems by working with both MSUPD and Information Systems personnel. This includes maintenance, upkeep, implementation, and troubleshooting for both user desktops and enterprise systems under the control of the Murray State Police Department.
- Other duties as assigned by supervisor
Minimum Education Requirements:
- Bachelor's degree required
Minimum Experience and Skill Requirements:
- One year of recent computer service/repair experience in a industrial or educational setting required
- Computer configuration, troubleshooting and maintenance
- Technical abilities associated with computer systems and computer networks
- Ability to learn new and dynamic technologies as applied to computer systems
- Good interpersonal communication skills and be able to work in a team environment
- Ability to pass a Kentucky State Police background check required.
Hourly Rate: $22.84 (Additional pay dependent upon qualifications)
Minimum Salary: $22.84
Work Hours:
- Normal working hours.
- Availability for additional after hours work as needed to ensure proper operation of emergency systems.
Work Location: Murray, KY
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About Murray State University
For 100 years Murray State University has served students from the region, the nation and the world. Founded in 1922, the University has grown from an enrollment of 202 students to 9,500 today. Murray State blends educational opportunities found at research institutions with collaborative interactions among students, faculty and staff found at smaller universities. Students receive personalized attention from supportive faculty and staff as the University offers a 16:1 student-to-faculty ratio.
Murray State University places our highest priority on student learning and excellent teaching, blending the range of educational opportunities often experienced at research institutions with the nurturing student-teacher interactions usually found at smaller universities. Murray State embraces diversity in the workplace and values attracting, developing and maintaining a diverse, high-quality faculty, staff, and student body. The University endeavors to create and promote a culturally diverse community to be accepting of and sensitive to diversity in its many varied forms. Murray State has been continuously accredited by the Southern Association of Colleges and Schools Commission on C...olleges (SACSCOC) since 1928.
Recent Accolades:
•U.S. News & World Report (32 consecutive years as a top-tier university) and top 10 in south region for Top Public Schools, Best Value and Best College for Veterans
•Washington Monthly Best Bang for the Buck
•G.I. Jobs Military Friendly School
•Forbes Best Employers List
Located in the west Kentucky region, Murray State is a public, comprehensive University with four colleges (business; science, engineering and technology; humanities and fine arts; education and human services)– and two schools (agriculture; nursing and health professions). The University's 236-acre main campus is located in Murray, Kentucky and offers undergraduate, graduate, and doctoral programs, professional instruction, as well as continuing education programs. Faculty and staff of Murray State University have access to a comprehensive benefits package including health insurance, retirement, tuition waivers, paid holidays, vacation and sick time, as well as many other benefit offerings.
The city of Murray, located in Calloway County, offers a low cost of living, low property taxes, and a four-season climate. Murray has a friendly, small-town atmosphere with locally-owned specialty shops and restaurants, an acclaimed community theater, art guild and award-winning public schools. The area is home to Kentucky Lake and Land Between the Lakes, a 170,000-acre National Recreation Area, which offers a wide-range of activities and amenities for residents and visitors alike. Located in close proximity to major cities and nearby access to Interstate 24, Murray is just a few hours from Nashville, St. Louis, Louisville and Memphis.
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