Technical Support Services Aide

University of Kentucky, United States

Updated: about 1 month ago
Location: Lexington, KENTUCKY
Job Type: FullTime
Deadline: ;

Posting Details
Posting Details


Job Title Technical Support Services Aide
Requisition Number RE44544
Working Title
Department Name 3L700:ITS Customer Spt & Student Enablement
Work Location Lexington, KY
Grade Level 41
Salary Range $15.67-25.05/hour
Type of Position Staff
Position Time Status Full-Time
Required Education

AA
Click here for more information about equivalencies: https://hr.uky.edu/employment/working-uk/equivalencies
Required Related Experience

2 yrs
Required License/Registration/Certification
None
Physical Requirements
- Must be able to work from ladders or lifts up to 30 feet, reach overhead and use tools
- Must be able to push, pull, and lift and carry 50 pounds
- Must be able to work in tight places for extended periods of time
- Must be able to distinguish wiring colors
- Must be able to traverse campus while carrying or moving equipment in a reasonable
amount of time.
- Must be able to stand for long periods of time
- Must be able to work independently or as a member of a team in front of a classroom audience or in stressful situations
Shift
During semester classes: Mon – Fri 7:30AM – 4:30PM (40 hrs/wk), May occasionally require additional time in the evenings, weekends, etc. to accomplish work goals.
Job Summary
The department provides a wide range of academic technology to faculty, staff and students. This position will provide technical and operational support and installation for standard audio and video technology, PCs, videoconferencing equipment, advanced control systems and maintenance of technology in classrooms/learning spaces. This position must be able to work independently or as a team member, with an emphasis on the attention to detail. Good communication skills are necessary, as this position will interact with customers from different cultures on a regular basis.
Internal Employee Being Considered
Skills / Knowledge / Abilities
Apple and Windows support, customer service skills, AV / PC Hardware and Software skills.
Does this position have supervisory responsibilities? No
Preferred Education/Experience
Experience in maintaining and/or supporting audiovisual equipment preferred.
Bachelor’s degree and greater than 6 months of related field experience preferred.
Deadline to Apply 03/31/2024
University Community of Inclusion
The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.
As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.
Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

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