Technical & Operations Coordinator

University of Maryland, United States

Updated: about 14 hours ago
Location: College Park, MARYLAND
Deadline: ;

Posting Details
Posting Details


Position Number: 115215
Title: Technical Coordinator
Functional Title: Technical & Operations Coordinator
Category Status: 33-Exempt Regular
Applicant Search Category: Staff
University Authorized FTE: 100
Unit: PRES-ODI-Nyumburu Cultural Center
Campus/College Information:
Founded in 1856, University of Maryland, College Park is the state’s flagship institution. Our 1,250-acre College Park campus is just minutes away from Washington, D.C., and the nexus of the nation’s legislative, executive, and judicial centers of power. This unique proximity to business and technology leaders, federal departments and agencies, and a myriad of research entities, embassies, think tanks, cultural centers, and non-profit organizations is simply unparalleled. Synergistic opportunities for our faculty and students abound and are virtually limitless in the nation’s capital and surrounding areas. The University is committed to attracting and retaining outstanding and diverse faculty and staff that will enhance our stature of preeminence in our three missions of teaching, scholarship, and full engagement in our community, the state of Maryland, and in the world.
Background Checks

Offers of employment are contingent on completion of a background check. Information reported by the background check will not automatically disqualify you from employment.
Position Summary/Purpose of Position:
The Office of Diversity & Inclusion (ODI) provides expertise and leadership at the University of Maryland around equity, diversity, ADA/504 compliance, and inclusion work. The following units are within ODI: ADA/504 Compliance, Bias Incidents & Support Services, Diversity Training & Education, LGBTQ+ Equity Center, Nyumburu Cultural Center, Office of Civil Rights & Sexual Misconduct, Office of Multi-ethnic Student Education (OMSE), and TerrapinSTRONG.
The Nyumburu Cultural Center has served the university’s community since 1971 and continues to build on its foundations as the center. for Black social, cultural and intellectual interaction. The mission of the Nyumburu Cultural Center is to promote an understanding of and appreciation for African-American Culture in all of its richness and complexity. In carrying out its mission, the Nyumburu Cultural Center strives to improve the life for African-American students and students of the African Diaspora, both undergraduate and graduate; to foster greater involvement of these students in campus programs and initiatives; to instill in these students an informed consciousness of their African-American, Caribbean, and African heritages; and to improve retention and graduation rates of these students. In the various events and activities it sponsors, the center also acknowledges, recognizes and solicits contributions of other heritages. Such efforts to cross boundaries and to intersect with other campus circles make the Nyumburu Cultural Center an excellent place for cultural exchange, intersectionality, and collaborations which enables the University of Maryland to make greater strides in achieving genuine cultural pluralism. The center also hosts Camp Shule in the summer which provides kindergarten through 12th grade students an opportunity to explore academic, artistic, and athletic interests in a relaxed and creative environment.
The technical and operations coordinator will lead in the installation, maintenance, and configuration of equipment including, but not limited to video equipment, sound equipment, for instructional, student, and staff use. This position is primarily responsible for implementing any new technological initiatives for the Nyumburu Cultural Center. This position will lead and provide both technical assistance and logistical support. The technical and operations coordinator will review multipurpose room reservations, conference room, computer lab and room requests and work with the requestor on technology needs. This position will manage and coordinate room set-ups for the main multi-purpose room, conference rooms, and interior Nyumburu building display areas. This position will provide coverage for evening and weekend events held at the center and will assist with scheduling staff coverage.
The technical and operations coordinator will lead facility management for the center including, but not limited to maintenance of furniture and equipment, housekeeping requests, as needed. Serve as a backup for building access and key monitor, as needed. This position will serve as a liaison and work collaboratively with DivIT and/or internal IT staff to oversee the procurement and installation of computers (e.g, laptops, iPads, iPods, and desktop computers) to ensure the technology is appropriate for the center’s existing equipment. This position will coordinate and/or provide training to users as requested. The technical and operations coordinator will serve as a representative for ODI and Nyumburu Cultural Center on committees, at meetings and events as requested by the director. The technical and operations coordinator will mentor and supervisor minors participating in the Camp Shule. This position will report to the director of Nyumburu Cultural Center.
Benefits Summary Top Benefits and Perks:

Exempt Benefits Summary

Minimum Qualifications:
Education:
  • Bachelor’s Degree or equivalent combination of education and / or experience.


Experience:
  • Three (3) years of progressive experience in technical operations which includes one (1) year of experience with audio, visual, and media operations involving troubleshooting solutions for resolving software and hardware issues (i.e., experience in enterprise AV environments with presentation technology, event and program setups, etc.).

Knowledge, Skills, and Abilities:
  • Working knowledge of audio, video, and media equipment (e.g., digital/analog devices, etc.) and complex computer systems.
  • Working knowledge and ability to perform video editing and production protocol techniques.
  • Working knowledge of troubleshooting general computer related functions on PC and MAC equipment.
  • Excellent communication, interpersonal and organizational skills.
  • Strong computer and application skills.
  • Strong customer service skills.
  • Familiarity with ensuring ADA compliance and accessibility for video and production.
  • Familiarity with event planning and project management.
  • Works effectively in fast paced team-oriented environment.
  • Ability to troubleshoot computers, printers, and SMART Boards.
  • Ability to interact effectively with diverse constituencies from an array of cultural and identity groups.
  • Ability to interpret policies, guidelines, and laws and make recommendations to key stakeholders.
  • Ability to work with a wide diversity of stakeholders (internal and external).
  • Ability to work independently as well as under supervision.
Preferences:
Preferences:
  • Passion for supporting marginalized and historically underrepresented student populations and community members.
  • Availability to work a flexible schedule, including evenings and weekends.
  • University experience is preferred, but not required.
  • Time and project management skills with the ability to prioritize and work with deadlines.
  • Successful experience leading teams and trainings.
  • Supervisory experience preferred.
Additional Certifications:
Additional Information:
  • Salary range for this position is low $60s to low $70s and commensurate with experience.
  • Candidates must be able to provide proof of eligibility to work in the USA. No visa sponsorship is offered for this position.


Additional Background Check:
Child Protective Services (CPS) background clearance form must be completed for staff members working in a facility where a youth/summer camp is hosted. Md. FAMILY LAW Code Ann. § 5-560 requires a fingerprint background check (i.e., Child Protective Services (CPS) background clearance form) for this position. Information reported by the background check will not automatically disqualify someone from employment. Prior to any adverse decision, the finalist will have an opportunity to provide information to the university regarding the background check. The university reserves the right to rescind the offer of employment or otherwise decline or terminate employment if the information reported by the background check is deemed incompatible with the position, regardless of when the background check is completed.
Job Risks Not Applicable to This Position
Physical Demands
Some work will be performed in an office environment. Regularly required to move equipment/furniture for student programs (e.g., tables, chairs, computers, etc.). Required to travel to meetings, events, etc. on campus. Regularly required to communicate and exchange information and to use technology/devices (e.g., input devices, wires, laptop, computers, microphones, etc.). Required to work events, meetings, trainings after normal business hours and on the weekends. Ability to manage multiple priorities and competing demands. Ability to transport computers, technology devices, and other marketing technology materials. Required to lift up to 25lbs. Required to use physical dexterity (e.g., bend, reach, hold, carry, etc.). Required to identify serial numbers and/or part numbers from equipment.
Posting Date: 05/02/2024
Closing Date:
Open Until Filled Yes
Best Consideration Date 05/17/2024
Diversity Statement:
The University of Maryland, College Park, an equal opportunity/affirmative action employer, complies with all applicable federal and state laws and regulations regarding nondiscrimination and affirmative action; all qualified applicants will receive consideration for employment. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, religion, sex, national origin, physical or mental disability, protected veteran status, age, gender identity or expression, sexual orientation, creed, marital status, political affiliation, personal appearance, or on the basis of rights secured by the First Amendment, in all aspects of employment, educational programs and activities, and admissions.

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