Tech Services Engineering Intern

University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn’s distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America’s Best Large Employers in 2023.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

Posted Job Title

Tech Services Engineering Intern

Job Profile Title

Temporary Employee - Non-Exempt

Job Description Summary

Information Systems & Computing (ISC) is the University of Pennsylvania’s central IT organization, providing the core network, data, voice, video, and enterprise application infrastructure and services upon which Penn’s numerous Schools and Centers build their unique tools and capabilities.
ISC’s 270-plus employees work closely with the University’s IT organizations in order to create, deliver and support products and services that help Schools and Centers operate efficiently and effectively. We strive to be easy to work with, and to serve as a trusted advisor to Penn’s IT community, faculty, staff and students in support of an environment of discovery and progress.
ISC’s focus on customer service and the high-quality, cost-effective, reliable implementation of modern IT solutions advances the mission of the University, as well as that of each individual School and Center. At Penn, technological freedom and departmental autonomy represent dearly held core values. ISC supports those ideas by providing foundational services and cogent counsel, empowering individuals and departments to employ their distinct strengths in support of their goals.
Learn more about us by visiting https://www.isc.upenn.edu/about or www.linkedin.com/company/penn-information-systems-computing/.
Working with IT Architects in the Tech Services Engineering team, the Intern for TS Engineering will work on an assortment of tasks around the Source of Truth and Network Names and Numbers projects. These tasks include data scrubbing in Source of Truth and in SolidSERVER, validating and documenting Nautobot group permissions, testing existing Nautobot plugins under consideration for use, writing documentation for netops workflows in and around Source of Truth, updating existing plugins to support migration from Nautobot 1.6 LTS to 2.x, and working with network operations staff to develop Jinja2 templates for network devices

Job Description

Responsibilities:

• Data scrubbing for Source of Truth project (cleaning data imported from other sources, reconciling mismatches between different sources).

• Data scrubbing for DDI/Network Names and Numbers

• Testing, validating, and documenting Source of Truth user and group settings.

• Working with users to find documentation gaps, generating documentation from existing training videos and self-study.

• Updating plugins to work with future versions of Nautobot (Source of Truth platform)

• Working with users to develop configuration templates for new device types.

• Perform additional duties as assigned

Qualifications:

• College level writing skills

• Able to quickly grasp instructions for unfamiliar tasks that involve network data management systems.

• Sufficient experience with Python or a comparable programming language to take on responsibility for small (1-4 week)

• Well-defined code maintenance and automation projects

• Ability to engage actively and professionally in one-on-one and group settings; and carry out assignments with light, regular supervision.

Job Location - City, State

Philadelphia, Pennsylvania

Department / School

Information Systems and Computing

Pay Range

$7.25 - $20.00 Hourly Rate

Salary offers are made based on the candidate’s qualifications, experience, skills, and education as they directly relate to the requirements of the position, as well as internal and market factors and grade profile. 

Affirmative Action Statement 
Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.

Special Requirements 
Background check may be required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.