TCSEPP Coordinator- Social Work Research & Public Service (Roane & Morgan Counties)

TCSEPP Coordinator- Social Work Research & Public Service (Roane & Morgan Counties) - 24000000K2 

Description

 

TCSEPP Coordinator II - Social Work Office of Research & Public Service (SWORPS)

 

Regular Full-time

Exempt position

Market range: MR07 – 45K

 

 
The University of Tennessee Knoxville, College of Social Work, through the Social Work Office of Research and Public Service (SWORPS) is accepting applications for a Coordinator for the Tennessee Child Support Employment & Parenting Program (TCSEPP). Within SWORPS, the TCSEPP Coordinator functions as a case manager for a child support program funded by the Tennessee Department of Human Services (TDHS). The TCSEPP team has the mission to help non-custodial parents overcome barriers to employment in order to become stable, obtain employment, pay child support, become self-sufficient, and be an active parent in their child(ren)'s lives.  
  
This position location is the 9th Judicial District covering mostly Roane & Morgan Counties but with travel to Loudon & Meigs Counties as well.  May require travel to additional counties within TN to provide coverage as needed.  

 
The TCSEPP Coordinator responsibilities will include, but are not limited to:   
- Determine participant eligibility and properly assess participants' barriers and make appropriate referrals for identified barriers  
- Develop individual action plans for participants and provide one-on-one case management to participants to assist them with job readiness activities and emotional support and encouragement  
- Maintain accurate records of all participant interactions in appropriate places, i.e. TCSES, Apricot, Excel spreadsheet, etc.  
- Monitor participants' child support eligibility & payments; program involvement & compliance, and employment  
- Maintain balances of petty cash account, procurement card, and any other assigned financial information  
- Develop and maintain partnerships with local agencies to assist participants with barriers to employment  
- Attend community interagency meetings to learn about and share available resources and information  
- Participate in partner meetings  
- Provide consultation to evaluators regarding program progress  
- Provide regular updates to Child Support staff and attorneys on participant progress  
- Maintain a court presence to foster a positive relationship with the Child Support legal system and to recruit and/or enroll potential participants  
- Participate in job/resource fairs  
- Help to develop and maintain outreach materials, i.e. brochures  

 

Qualifications

 

 Position Requirements:   

- Bachelor’s Degree in a related field

- 2 years of customer/client service experience.

- In lieu of a Bachelor’s degree, candidates with 3 additional years of experience will be considered. 

 

Preferred Experience:

- Experience working with non-custodial parents and/or Employment programs

- Experience collaborating with community groups and/or social service organizations.

- Demonstrated experience working with Tennessee Child Support Enforcement System (TCSES) and Apricot databases

 

Competencies/Qualifications:  

 Case management skills :  
- Ability to assess participant needs  
- Ability to develop positive & trusting relationships with participants and offer emotional support  
- Ability to positively interact with partners including child support, court, attorneys, etc.  
- Ability to promote the program to potential participants, partners, and employers  
- Ability to advocate for participants  
- Ability to work independently and within a team setting  
- Ability to travel to multiple counties to serve participants  
- Ability to be flexible with respect to changing needs of the project  

  

Application Process: Interested individuals should provide a cover letter addressing professional experience relevant to each required and preferred qualifications, a resume , and complete contact information for 3 professional references . Screening of applicants will begin immediately and will continue until the position is filled. 

 

 

Job
  Other Professional 
Primary Location
  US-Tennessee-Kingston 
Other Locations
  US-Tennessee-Wartburg, US-Tennessee-Loudon 
Organization
  Tn Child Supp Employ & Parenting Program 
Schedule
  Full-time 
Campus/Institute  Knoxville 
Job Posting
  Mar 13, 2024, 1:10:34 PM