Systems Administrator

University of Utah, United States

Updated: about 1 month ago
Location: Salt Lake City, UTAH
Job Type: FullTime

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Systems Administrator
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Please see Special Instructions for more details.
Environment: Will require lifting, bending, reaching, crawling under desks, repetitive desk work such as typing and long term sitting.
Announcement
Details


Open Date 02/28/2024
Requisition Number PRN37814B
Job Title Systems Administrator
Working Title Systems Administrator
Job Grade F
FLSA Code Computer Employee
Patient Sensitive Job Code? No
Standard Hours per Week 40
Full Time or Part Time? Full Time
Shift Day
Work Schedule Summary
VP Area President
Department 01555 - UIT INFRASTRUCTURE & OPS
Location Campus
City Salt Lake City, UT
Type of Recruitment External Posting
Pay Rate Range $68,000 to $75,000
Close Date
Open Until Filled Yes
Job Summary
University Campus Computer Support has an immediate opening for an IT System Administrator. We are seeking a highly motivated upbeat, friendly, and approachable individual to work within a highly customer service-oriented environment. The incumbent would provide AV solution support for clients in house and may require traveling to scheduled off-site University venues. Other support this incumbent would provide are for Windows and MacOS workstations, specialized software, MS Windows servers, printers, network configurations, etc. This position is an onsite position. Customer interaction and support must be provided in a timely professional manner. The incumbent must be a highly skilled IT and AV professional who is knowledgeable in a wide variety of hardware, OS, software, AV, networking and troubleshooting tasks. The incumbent must be detail oriented, adept at following processes, write documentation, be a team player, and work with others to train or be trained on unique systems. This position requires a continued learning effort for supporting new and old software, technology for different client needs and other duties as assigned. This position must be available 24×7, be flexible to work shifted schedules and be on call on a rotation.
Responsibilities
• AV solutions and systems, configuration, troubleshooting, and setup.
• Computer build and management for desktop and server installations, updates, patches, upgrades and security.
• Application management, training and maintenance
• Computing needs assessment and consultation for hardware and software.
• Computer imaging or OS installations for both Windows and Macintosh systems, software installations, security management, remote connection management.
• Troubleshoot, research, and resolve computer issues.
• Assist with network connectivity and security.
• Printer support, connectivity and trouble shooting.
• Active directory connectivity issues, writing group policies and preferences.
• Tablet and/or smart phone configuration.
• Writing technical and how-to documentation and maintaining inventory documentation for all systems.
• File and share rights, permissions, allocation.
• Virus or malware identification, removal and cleaning.
• Position is required to be on call to support the designated department.
• Position requires travel on and off campus using personal vehicle.
• Expected to be available outside of normal business hours for client needs, or for server or desktop upgrades or updates which need to be completed outside of normal business hours.
• Other support and maintenance activities as needed.
• Work a shifted schedule
• Travel to outside University Venues
Minimum Qualifications
Requires a bachelor’s degree in a related area or equivalency (one year of education can be substituted for two years of related work experience) with at least 2 years of experience in the field or in a related area.
Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.
Preferences
• AV knowledge and experience for conferences
• Strong coordination, organization, time management, and demonstrated communication skills.
• Extensive experience with configuration and support of Microsoft Windows operating systems, MS Office products, Adobe products, Mac OS and their best practices.
• Windows and Linux server support and configuration background
• Database connectivity and IIS configuration and support experience.
• SCCM setup, configuration and maintenance. Use or knowledge of other automation software solution.
• Jamf management and configuration experience.
• MS SQL database administration.
• ITIL Foundation Certification.
• A+, MCSE, CCNA, Network+, or other applicable certifications.
• Experience with VM server environments running both Windows and Linux server platforms.
Type Benefited Staff
Special Instructions Summary
Environment: Will require lifting, bending, reaching, crawling under desks, repetitive desk work such as typing and long term sitting.
Additional Information
About UIT: University Information Technology (UIT) , the central IT service provider for the University of Utah, reports to the U’s Chief Information Officer and is responsible for many of the U’s shared IT services including the wired and wireless network; Campus Information Services (CIS) portal; UMail, telephone, and online collaboration; digital learning technologies; information security; software licensing; and a host of other IT systems and services.
About the University of Utah: Located in Salt Lake City, the U is the flagship institution of the State of Utah’s system of higher education, home to arts and museum venues and a member of the Pac-12 Conference . Skiing and snowboarding opportunities are a short distance from campus, and opportunities to pursue activities from biking to hiking to fishing abound . Salt Lake City is home to the Utah Symphony and Opera , Ballet West , professional sports teams , and a wide range of other cultural and recreational activities.
University of Utah Benefits
  • Health, dental, and wellness coverage
  • Automatic and immediately vested 14.2% employer contribution to personal retirement account (401a)
  • Free public transportation pass (Utah Transit Authority)
  • Paid leave time
  • Reduced tuition benefits for employee and family members
  • More information: https://www.hr.utah.edu/benefits/


The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen.
The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients.
All qualified individuals are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action (OEO/AA). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at: https://www.utah.edu/nondiscrimination/
Online reports may be submitted at oeo.utah.edu
https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

  • * Do you have a related Bachelor's degree or equivalency? (2 years related work experience may be substituted for 1 year of education)
    • Yes
    • No
  • * Do you have 2 or more years of related Systems Administrator experience?
    • Yes
    • No
  • * How did you hear about this position?
    • University of Utah Web Page
    • Internet: search engine, online job board, etc
    • University of Utah employee referral
    • Career Services/Campus Job Fair
    • Community/Government Agency
    • Other/Unknown
  • * How did you hear about this position? Please specify the name of the job board, community, education, government agency, search engine, etc. used to find out about this position.

    (Open Ended Question)


    • Applicant Documents
    Required Documents
  • Resume
    • Optional Documents
  • Cover Letter
  • Appropriate discharge document (such as a DD-214 – Member Copy 4) – Veteran Only – Call 801.581.2169
  • Addendum to the University of Utah - Veteran Only - Call 801.581.2169 after submission

    • University Human Resource Management
    250 East 200 South, Suite 125 Salt Lake City, UT 84111
    Contact us: (801) 581-2169 By Email: [email protected]

     


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