Systems Administrator

Apply now Job no:533671
Work type:Classified Staff
Location:Eugene, OR
Categories:Information Technology, Operations/Infrastructure, Student Life/Services

Department: University Housing
Classification: Oper Systems-Network Analyst
Appointment Type and Duration: Regular, Ongoing
Salary: $51,984 - $96,456 per year
FTE: 1.0

April 30, 2024; position open until filled

Please complete the online application, including relevant work history, dates of employment, and education. We use that information to determine if applicants meet the minimum qualifications. Please also include three professional references. Candidates will be notified prior to references being contacted.

University Housing, a department within the Division of Student Services and Enrollment Management, is committed to supporting student success by cultivating inclusive communities. Our goal is to provide a robust living experience through accessible and affordable state-of-the-art housing, dining, and social and academic programs for the entire student body to develop community leaders, innovators, and change-makers who will enrich the future.

We value equity and inclusion, responsibility and integrity, innovation and learning, and safety and security. University Housing staff work hard to incorporate these values into daily work and practices to ensure an excellent UO experience.

University Housing units include Business Services Operations, Dining Services, Facilities Services, Promotions & Student Recruitment, and Residence Life. University Housing is a $100-million dollar educational and business department that is a self-sustaining, self-liquidating agency of the University (receives no tuition or tax support for its operating budget).

Living on campus adds tremendous value for students and the University. Students who live on campus their first year have higher grades, are retained at the University of Oregon at higher rates, graduate at higher rates, and graduate more quickly.

The Systems Administrator oversees the server infrastructure and enterprise applications/services for University Housing. The position is part of the Housing Information Technology Office. Housing IT is comprised of ResNet; the unit that coordinates internet and computer services provided to residents living in University Housing, and Access Control & Security; which manages physical access for Housing buildings. Housing IT also supports University Housing administrative staff. The position provides day-to-day operation of the servers and core applications.

This position is also responsible for the configuration and management of the HOU OU in Active Directory, for SCCM/MECM, and for ePo management.

This classification requires a basic foundation of knowledge in operating systems programs, maintenance, systems administration, and network systems that would normally be obtained through a bachelor's degree, preferably in computer science, engineering mathematics, telecommunications, or a related technical field, or equivalent technical training and/or experience.

• Ability to work effectively in a diverse team environment and create effective relationships for problem-solving and positive interactions.
• Ability to take initiative, looking for what needs to be done and doing it.
• Attention to detail.
• Ability to maintain a safe and safety‐conscious, respectful workplace.
• Excellent customer service skills.
• Excellent written and interpersonal communication skills; ability to communicate with a wide range of users and partners.
• Experience successfully communicating complex technical and operational issues to non-technical users.
• Ability to participate in and complete information technology projects and work collaboratively with a team of diverse professionals, clients, and partners.
• Excellent judgment and the ability to juggle multiple, often, competing priorities.
• Ability to document work/operating procedures in a knowledge system, such as Confluence.

• Bachelor’s degree and two years of experience or an equivalent combination of education and/or experience in systems administration.
• Experience creating and maintaining code written in Windows or Linux scripting languages.
• Experience managing Operational and Data Warehouse databases, such as SQL Server.
• Experience with end‐user reporting and data analysis tools.
• Experience with PACS (Physical Access Control Systems).
• Experience with project management concepts and practices.
• Expereince providing consulting services, with strong problem-solving ability and teaching experience.
• Experience providing Tier 2/3 customer support in an IT environment.
• Experience automating processes, such as using API to transfer data among disparate systems or capturing data to display metrics and/or dashboards.
• Experience with an automated ticketing system, such as Team Dynamix/IPaaS.
• Experience and proficiency with a broad range of operating systems and technical environments, including Windows, iOS, and Android.
• Experience in advanced technology troubleshooting in a diverse customer environment.
• Experience with and strong knowledge of Windows operating systems and networking protocols.
• Experience with and knowledge of current Windows Server, VMware, and SQL environments.
• Experience with diverse software applications, browsers, platforms, and peripheral devices.

FLSA Exempt: Yes

All offers of employment are contingent upon successful completion of a background inquiry.

This is a classified position represented by the SEIU Local 503, Oregon Public Employees Union.

The University of Oregon is proud to offer a robust benefits package to eligible employees, including health insurance, retirement plans, and paid time off. For more information about benefits, visit http://hr.uoregon.edu/careers/about-benefits .

The University of Oregon is an equal opportunity, affirmative action institution committed to cultural diversity and compliance with the ADA. The University encourages all qualified individuals to apply, and does not discriminate on the basis of any protected status, including veteran and disability status. The University is committed to providing reasonable accommodations to applicants and employees with disabilities. To request an accommodation in connection with the application process, please contact us at [email protected] or 541-346-5112.

UO prohibits discrimination on the basis of race, color, sex, national or ethnic origin, age, religion, marital status, disability, veteran status, sexual orientation, gender identity, and gender expression in all programs, activities and employment practices as required by Title IX, other applicable laws, and policies. Retaliation is prohibited by UO policy. Questions may be referred to the Title IX Coordinator, Office of Civil Rights Compliance, or to the Office for Civil Rights. Contact information, related policies, and complaint procedures are listed on the statement of non-discrimination .

In compliance with federal law, the University of Oregon prepares an annual report on campus security and fire safety programs and services. The Annual Campus Security and Fire Safety Report is available online at https://clery.uoregon.edu/annual-campus-security-and-fire-safety-report .