Systems Administrator I

Job Title

Systems Administrator I

Agency

Texas A&M University

Department

Technology Services

Proposed Minimum Salary

Commensurate

Job Location

College Station, Texas

Job Type

Staff

Job Description

Our Commitment

Texas A&M University is committed to enriching the learning and working environment by promoting a culture that respects all perspectives, talents & identities.  Embracing varying opinions and perspectives strengthens our core values which are: Respect, Excellence, Leadership, Loyalty, Integrity, and Selfless Service.

Who we are

Technology Services provides reliable and accessible IT services to elevate and enhance Texas A&M University. We provide IT leadership to the campus community while serving the mission of Texas A&M. With trusted services and innovative solutions, we are changing the technology landscape on campus. To learn more about IT at Texas A&M University visit us at: https://it.tamu.edu/

What we want

The Systems Administrator I performs routine systems administration support functions.

What you need to know

Salary: Commensurate on selected candidate's experience.

Required Education and Experience:

• Bachelor’s degree or equivalent combination of education and experience.

• Two years of systems administration experience.

Required Knowledge, Skills, and Abilities:

• Must be able to work in a collaborative team environment.   

• Must have strong interpersonal skills.   

Preferred Qualifications:

• Cross-disciplined IT skills, advanced IT skills, Virtualization and/or cloud computing technologies, IT Automation, infrastructure monitoring technology such as: Splunk, ELK, and Orion.

• Report writing skills, intermediate troubleshooting, client relations, ingenuity, formulating and contributing ideas, and knowledge of ITIL foundations, Network+, Security+ or related vendor server certifications.

Responsibilities

•  Infrastructure and Software Systems Administration and Operation: Install, operate, upgrade, and configure infrastructure systems, hardware and software.  Assist with the implementation of new infrastructure systems or upgrades.  Assist with the installation and configuration of software and hardware. Complete infrastructure testing and application. Conduct basic infrastructure performance analyses and tuning.  Create programs for automating infrastructure system administration.   

• Problem Management: Help analyze infrastructure system logs and identifying potential issues with systems.  Troubleshoot and repair hardware and software for infrastructure systems. Troubleshoot and repair configuration problems; and assist with troubleshooting network problems.  Assist with Tier II support as needed. 

• Testing, Technology Planning, and Evaluation: Assist with testing for systems upgrades or releases.  Assist with the evaluation of new technologies to determine their applicability to the client’s needs.  Implement new technology deployments and system integration testing. 

• Documentation: Document infrastructure support methods, procedures, and configuration. 

• Common Duties: Confer with other personnel in resolving problems involving procedural and technical matters. Research problems and recommend solutions. Provide resource estimates and progress reports; serve on committees to develop technical standards and direction. Meet with customers and technical staff to determine information needs and requirement. Ensures that all work is accurate and in compliance with departmental or project quality standards. Provides on-call support on nights and weekends as needed.

• Professional Development: Participate in training and professional development sessions. Performs other duties as assigned.

Instructions to Applicants: Applications received by Texas A&M University must either have all job application data entered or a resume attached. Failure to provide all job application data or a complete resume could result in an invalid submission and a rejected application. We encourage all applicants to upload a resume or use a LinkedIn profile to pre-populate the online application.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Affirmative Action/Veterans/Disability Employer committed to diversity.