Systems Administrator

29-Feb-2024

Harvard T.H. Chan School of Public Health

65190BR

Position Description

The Center for Biostatistics in AIDS Research (CBAR) is actively recruiting a System Administrator position as part of the Harvard T.H. Chan School of Public Health Infrastructure Team within the Department of Information Technology, providing state of the art computational expertise to the CBAR.

The System Administrator will collaborate with other members of the IT Infrastructure Team, maintaining and administering Linux, Windows, and VMware computer environments and related computing networks, including computer hardware, system software, applications software, networking, and all configurations. The System Administrator will plan and conduct comprehensive infrastructure engineering duties. The role will perform expert level build, configuration and maintenance across systems, and implement IT solutions to complex business problems. The System Administrator will provide expert level technical and project leadership, and may manage and be a key contributor on multiple projects simultaneously. 

The System Administrator will be responsible for proactively planning, coordinating, and implementing system security measures to protect data, software, and hardware. The System Administrator will also be involved in exciting new projects involving the planning and orchestrating of disaster recovery, compliance, business continuity, and security solutions for the CBAR computing environment. This is the ideal role for a person who enjoys planning, coordinating and implementing IT systems and cyber security measures to protect data, software and hardware.

The System Administrator will also monitor the performance of, create accounts for, and manage access to the CBAR computing environment, and will be responsible for performing routine system startup and shutdown procedures, applying patches, managing and installing packages, and performing updates and upgrades to maintain a stable environment (including performing data back-ups and disaster recovery operations). This position will assist with troubleshooting and resolving user/server issues promptly and with proper documentation. This includes working directly with users to solve computing problems.

Please note that this position requires schedule flexibility to work longer hours when implementing and evaluating technology and, as necessary, to troubleshoot and resolve problems. This includes maintenance one Saturday each month. Commitment to customer service, experience and/or comfort working in a demanding, fast-paced environment, keeping abreast of industry trends and changes in technologies, team-orientation and flexibility are all attributes of a successful applicant to this position.

PLEASE NOTE: Certifications in Red Hat Certified System Administrator (RHCSA) is preferred. Within 1 year of hire, the finalist must obtain RHCSA and CompTia Server+ certification if they do not have it prior to hire.  The costs will be paid for by the hiring department.

Basic Qualifications

• Minimum of two years’ post-secondary education or relevant work experience

Additional Qualifications and Skills

The following job-specific skills and competencies are strongly preferred:

• Bachelor's Degree or equivalent experience 
• 5+ years of relevant IT experience, including 3+ years in systems administration
• Experience maintaining and troubleshooting virtual server environments, experience with security measures to protect data, software, and hardware, and familiarity with data security compliance standards such as NIST 800-53 and 21 CFR Part 11 
• Experience in the following technologies:
  • Red Hat Linux
  • Microsoft Windows Server and Active Directory
  • Virtualization (e.g., VMWare)
  • Linux shell scripting
  • Experience with statistical software (e.g., SAS, R, Python) on a research computing cluster is a plus
  • Experience with Ansible and Jira are a plus
• Excellent interpersonal skills with aptitude to be empathetic toward coworkers and customers
• Excellent oral and written communication skills
• Experience working both independently and collaboratively as part of a team
• Organized, attention to detail, self-starter, able to communicate complex IT and security concepts effectively with non-technical people

• Awareness of and aptitude to appropriately and effectively understand, respect, and adapt to cultural and identity-based difference within group environments
• Knowledge of and commitment to concepts and issues tied to social justice, diversity, equity, and inclusion
• Skills related to creating and supporting an environment that allows for inclusion, effective intercultural engagement, and personal humility and authenticity

Certificates and Licenses

• Certifications in Red Hat Certified System Administrator (RHCSA) and CompTia Server+ is required within 1 year of being hired if the person is not certified prior to being hired.  The costs will be paid for by the hiring department.
• Completion of Harvard IT Academy specified foundational courses (or external equivalent) preferred

Working Conditions

Occasionally required to work outside of normal business hours, and may be called during off hours

Additional Information

Join the Harvard T.H. Chan School of Public Health to support our mission of health research and education, and to be a part of the oldest institution of higher learning in the country!

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• The Harvard T.H. Chan School of Public Health does not provide visa sponsorship, now or in the future, for staff positions.
• Harvard University requires pre-employment reference checks and background screenings.
• This position has a 90 day orientation and review period.

About Us

The Center for Biostatistics in AIDS Research (CBAR), an organization within the Harvard T.H. Chan School of Public Health, is responsible for the design, monitoring and statistical analysis of clinical trials and observational studies for several major national and international NIH-funded clinical research networks. CBAR employs over 120 statisticians, programmers, research scientists, faculty, and staff.  CBAR provides statistical analysis for the world's largest network of AIDS Clinical Researchers. Currently this includes infectious disease networks such as: Advancing Clinical Therapeutics Globally for HIV/AIDS and Other Infections (ACTG), the International Maternal Pediatric Adolescent AIDS Clinical Trials Network (IMPAACT), and the Pediatric HIV/AIDS Cohort Study (PHACS). Results from studies have helped to establish the paradigm for the treatment and prevention of HIV and other infectious diseases, and contributed to international treatment and prevention guidelines. CBAR has a hybrid work environment which includes a combination of on-campus/in-person work and remote work.

Benefits

We invite you to visit Harvard's Total Rewards website (https://hr.harvard.edu/totalrewards ) to learn more about our outstanding benefits package, which may include:

• Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.
• Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.
• Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.
• Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.
• Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.
• Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.
• Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.
• Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.
• Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.

Job Function

Information Technology

Department Office Location

USA - MA - Boston

Job Code

I0957P IT Infrastructure Prfsnal III

Work Format

Hybrid (partially on-site, partially remote)

Department

Information Technology

Union

00 - Non Union, Exempt or Temporary

Pre-Employment Screening

Criminal, Identity, License/Cert.

Commitment to Equity, Diversity, Inclusion, and Belonging

At the Harvard T.H. Chan School of Public Health, we believe that diversity is integral to the Harvard experience and our mission of improving public health education, research and policy. Diversity of cultural backgrounds, identities, lived experiences, perspectives, and ways of understanding the world enriches our community and enables us to best meet the public health needs of the United States and the world. Ongoing learning and development related to diversity allows for both individual and institutional growth, and is necessary to foster and sustain a culture of inclusion. To achieve this, we are committed to ensuring equitable access to opportunities for learning, living, and working at the Harvard Chan School. We maintain an unwavering dedication to diversity, inclusion, and belonging as core to our institutional values and to actively counter, minimize, and address racism, sexism, xenophobia, homophobia, gender bias, and all forms of discrimination.

Learn more about the School’s mission, objectives, and core values , our Principles of Citizenship , and our diversity, inclusion, and belonging initiatives.

EEO Statement

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.

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