System Administration Engineer II

University of Massachusetts Medical School, United States

Updated: 2 months ago
Location: Lincoln, RHODE ISLAND

GENERAL SUMMARY OF POSITION:

Under the general direction of the Manager or designee, the System Administration Engineer II is a technical specialist role in the System Administration area supporting network operating systems in a multiple platform environment.



MAJOR RESPONSIBILITIES:

  • Provide third level support to end users
  • Install and maintain data processing hardware and software
  • Involved in the implementation and support of subsystems i.e. backups, e-mail, anti-virus etc.
  • Acknowledge and resolve user service requests
  • Broad application of standard principles, concepts and techniques, plus working knowledge of related fields
  • Resolve a diverse range of complex problems, uses judgment within defined policies
  • Contribute to the development of organizational goals and objectives
  • Frequent cross organization and outside customer contact.
  • Represent the organization on projects
  • Perform other duties as required.


REQUIRED QUALIFICATIONS:

  • Bachelor’s degree in Computer Science, Information Systems Management, or equivalent experience.
  • 4 years of related work experience
  • Excellent oral and written communication skills
  • Ability to travel to off-site locations


This position is located at the QARC data center in Lincoln, RI. 

 

*LI-AT1


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