Support Specialist II

University of Texas at Arlington, United States

Updated: about 1 month ago
Location: Arlington, TEXAS
Deadline: ;

Position Information


Posting Number S05179P
Position Title Support Specialist II
Department Marketing
Location Arlington
Job Family Administrative Support
Position Status Full-time
Work Hours Standard
Work Schedule
Monday-Friday, 8:00 am – 5:00 pm
Open to External and Internal
Salary Salary is commensurate based on qualifications and relevant experience up to $38,000.
Duration Funding expected to continue
Pay Basis Monthly
Benefits Eligible Yes
Benefits at UTA
We are proud to offer a comprehensive benefits package to all our employees at the University.
To help you understand the full value of these benefits, we have created a tool that calculates the total worth of your compensation package. This tool takes into account all of the benefits that you are eligible for, including health insurance, retirement plans, and paid time off. To access this tool and learn more about the total value of your benefits, please click on the following link:
https://resources.uta.edu/hr/services/records/compensation-tools.php
University Information
The University of Texas at Arlington is located in the heart of the Dallas-Fort Worth-Arlington metroplex, a vibrant and diverse metropolitan area that is home to over 7 million people, one of the fastest-growing tech economies in the United States, and a wide array of arts, entertainment, and cultural activities. UTA is a comprehensive teaching, research, and public service institution dedicated to the advancement of knowledge through scholarship and creative work. The University is committed to providing access and ensuring student success, and to a culture of innovation, entrepreneurship, and commercialization of discoveries by our community of scholars. With an enrollment of more than 40,000 students, UTA is the second largest in the University of Texas System. As a result of its combination of rigorous academics and innovative research, UTA is designated as a Carnegie R-1 “Very High Research Activity” institution. UTA ranks No. 4 nationally in Military Times’ annual “Best for Vets: Colleges” list and is among the top 30 performers nationwide for promoting social mobility of its graduates (U.S. News & World Report, 2023). UTA is designated by the U.S. Department of Education as both a Hispanic-Serving Institution (HSI) and an Asian American and Native American Pacific Islander-Serving Institution (AANAPISI), and it has one of the top 5 most ethnically diverse undergraduate student bodies in the United States (U.S. News & World Report, 2023). Its approximately 270,000 alumni, including some who occupy leadership positions at many of the 24 Fortune 500 companies headquartered in North Texas, contribute to UTA’s $22.2 billion annual economic impact on Texas.
Furthermore, UTA is poised to experience widespread growth in the near future. The university recently launched the first phase of its RISE 100 initiative aimed at recruiting 100 new tenure-system faculty to amplify research standing and position UTA as a leader in key scholarly areas; more details are available at https://www.uta.edu/administration/president/strategic-plan/rise100 . The successful candidate for this position will have the opportunity to join UTA during an exciting period of growth and contribute as the university broadens its impact.
Job Summary
Responsible for performing specialized clerical duties for the Marketing department and supporting the department Chair, faculty, and administrative assistant. The Marketing department consists of approximately 20 faculty along with doctoral students and master’s graduate teaching assistants. The Support Specialist will assist the administrative assistant with the coordination of the department main office and the support of all faculty, staff, and student needs.
Essential Duties and Responsibilities
  • Facilitate front office operations:
    • answers and routes calls, mail, and department email, greets students and visitors and refers them to appropriate on-campus resources as needed.

  • Maintain breakroom and office inventory and equipment and order office supplies, coordinate purchase and installation of software for faculty and PhD students.
  • Process and submit for approval: purchase orders, voucher payments, petty cash, deposits, official occasion expense forms and other departmental expenditures utilizing the MAVS eShop and/or issued ProCard.
  • Maintain office key inventory and key card access control.
  • Administer all departmental travel for faculty, PhD students and departmental guests, including setting up travel and processing reimbursements.
  • Assists Chair with term departmental schedule, coordinating with Registrar’s office to add/drop courses, set up course information, and publish departmental schedule for office staff, faculty, and students.
  • Coordinate with the College of Business Advising staff to assist with student exception/manual registration.
  • Provide faculty office hours and details for students on a term basis.
  • Verify and track faculty data in Canvas, Mentis and/or Digital Measures, including course syllabi on a term basis.
  • Reconcile ProCard and maintain Excel spreadsheets for faculty expenditures as needed by the Chair and Administrative Assistant.
  • Coordinates departmental meetings, workshops. and events with other front office staff, faculty, and committees:
    • reserves space, secures catering, parking, and other required hospitality functions. Produces event programs, nametags, and other related deliverables for events.
  • Composes moderately complex correspondence and sends out routine correspondence, form letters and announcements.
  • Examines statistics, manuscripts, and reports for accuracy of specific data.
  • Assists with departmental timekeeper duties.
  • Assists with supervision of office GTAs.
  • Serve as liaison with other departments on campus as needed.
  • Performs other duties assigned.
Required Qualifications
High School Graduation with three (3) years of secretarial experience or equivalent relevant experience.
Preferred Qualifications
  • Bachelor’s degree.
  • Three (3) years upper-level secretarial experience.
  • General understanding of basic accounting principles and practices and working knowledge of general ledger processing.
  • Thorough knowledge of Microsoft Office products to include Word, Outlook, Excel, and other similar software.
  • Experience with PeopleSoft, UTShare, MAVS eShop, Access Wizard, ASTRA Scheduling, EMMA.
Knowledge, Skills and Abilities
Other Requirements
Working Conditions
Special Conditions for Eligibility
CBC Requirement
It is the policy of The University of Texas at Arlington to conduct a criminal background check on any applicant who is under final consideration for employment with the University.
EEO Statement
It is the policy of The University of Texas at Arlington (UTA or The University) to provide an educational and working environment that provides equal opportunity to all members of the University community. In accordance with federal and state law, the University prohibits unlawful discrimination, including harassment, on the basis of race, color, national origin, religion, age, sex, sexual orientation, pregnancy, disability, genetic information, and/or veteran status. The University also prohibits discrimination on the basis of gender identity, and gender expression. Retaliation against persons who oppose a discriminatory practice, file a charge of discrimination, or testify for, assist in, or participate in an investigative proceeding relating to discrimination is prohibited. Constitutionally-protected expression will not be considered discrimination or harassment under this policy. It is the responsibility of all departments, employees, and students to ensure the University’s compliance with this policy.
ADA Accommodations
The University of Texas at Arlington is committed to providing reasonable accommodation to individuals with disabilities. If you require reasonable accommodation in completing this application, interviewing or otherwise participating in the employee selection process, please direct your inquiries to 817-272-5554 or email [email protected] .


Posting Detail Information


Number of Vacancies 1
Open Until Filled
Minimum Number of References Required 3
Maximum Number of References Accepted 3
Special Instructions to Applicants
Applicants must include in their online resume the following information: 1) Employment history: name of company, period employed (from month/year to month/year), job title, summary of job duties and 2) Education: school name, degree type, and major.

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