Updated: 24 days ago
Location: Fayetteville, NORTH CAROLINA
Job Type: FullTime
Deadline: 03 Apr 2024
Position Information
Position Information
Position Title: | Support Services Supervisor |
---|---|
Working Title: | Mail Center Supervisor |
Position Number: | 004019 |
Full-time or Part-time: | Full Time |
Time Limited Position: | No |
Number of Vacancies: | 1 |
Department: | Business Services - Bus & Fin |
Posting Number: | 0402406 |
SHRA/EHRA: | SHRA |
Job Category: | Clerical and Secretarial |
Hiring Range: | $40,000.00 - $45,378.00 |
Overall Position Competency: | Journey |
Description of primary duties and responsibilities: | Primary Purpose of Organizational Unit: The Fayetteville State University (FSU) Mail Center falls under the organizational structure of Business Services within the Business and Finance Division. The FSU University Mail Center operates as a Federal Contract Station whose mission is to provide prompt and efficient service to all of our customers, to ensure that all mail is handled in a professional manner and that the customer is receiving the service he/she is requiring; to keep abreast of the latest mail service policies and procedures, trends, software, equipment, supplies to keep our customers informed in order to provide legendary customer service; to provide funds for inventory and capital improvements; to develop and contribute any residual funds to a scholarship program for the University. Using an empowered team approach, our goal is to focus on continuous improvement of customer relations while maintaining our commitment to providing the highest level of service possible. Primary Purpose of the Position: This is a supervisory position in the operation of a University Mail Center, which also operates a federal Contract Station to serve the area community. The individual manages a large distribution operation in which a variety of mail is handled, including U.S. postal classes of registered, insured, and certified mail, parcel post, and interdepartmental correspondences. Individual manages a federal Contract Station in which all services of a U.S. Post Office are provided, as well as total distribution of mail. Work includes the responsibility for selecting, training, and assigning employees and for prompt, efficient mail distribution and customer service. The individual represents the Mail Center/Contract Station in determining policies and procedures concerning its operation. Work is guided by established procedures of the U.S. Postal System, and assignments are received from the Director of Business Services, who reviews work for conformance to postal laws and standards and by the efficiency of postal services. In addition to work being subject to administrative review, federal Contract Stations are subject to review and audit by U.S. Post Office Officials. Planning and Organizing-35%:
|
Description of Work Continued: | Communications-20%
Budget Management -15%:
Human Resources Management-15%:
Safety and Health Management-10%:
Other Duties As Assigned-5%:
|
Minimum Education and Experience Requirements: | High school diploma or equivalency and two years of supervisory experience in the area of assignment; or equivalent combination of training and experience. |
Knowledge skills and abilities: | |
Preferred Qualifications: | Previous experience in the operation of a University Mail Center or a Federal Contract Station setting |
Special Instructions to Applicants: | |
Notice to Applicants | Please make sure that the work history listed on your application is identical to the work history listed on your resume. The application must be filled out completely, Do Not Use the phrase “see resume.” Please list at least three (3) professional references to include a current supervisor. References will only be contact if you are selected for the position and with your permission. |
Closing Date: | 04/03/2024 |
Open Until Filled: | No |
Other Information | If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations. |
EEO Statement: | This position is subject to the successful completion of an employment background check. An employment background check includes a criminal background check, employment verification, reference checks, license verification (if applicable), academic verification and credit history check (if applicable). Fayetteville State University is committed to equality of educational opportunity and employment and does not discriminate against applicants, students, or employees based on race, color, national origin, religion, sex, gender identity, sexual orientation, age, disability, genetic information or veteran status. Moreover, Fayetteville State University values diversity and actively seeks to recruit talented students, faculty, and staff from diverse backgrounds. |
Veteran's Statement | Fayetteville State University is a VEVRAA Federal Contractor and seeks priority referrals of protected veterans for our openings. |
Quick Link | https://jobs.uncfsu.edu/postings/25488 |
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