Support Services Coordinator

Updated: 25 days ago
Location: New Brunswick, NEW JERSEY

Details

Posted: 06-Apr-24

Location: New Brunswick, New Jersey

Salary: Open


Internal Number: 224507


Position Summary:


Rutgers University- Newark (RU-N), an urban public research university and anchor institution, located in Newark, New Jersey, a city of promise is seeking a Support Services Coordinator.
The Support Services Coordinator in the Office of the Newark Registrar will report to the Assistant Registrar. Major responsibilities include and are not limited to:
  • Provide veteran student certification and Dept. of Veteran Affairs policy/procedural analysis and research;
  • Assist with student registrations on all levels – graduate, undergraduate and visiting students;
  • Process all withdrawals, Leave of Absence, school to school and re-enrollment applications for all of the undergraduate and graduate deans;
  • Assist with general transcript, verification and diploma processes and mailings;
  • Assist with all grade changes, coding, prefixing, transfer work and roster submissions;
  • Assist with all inquiries as they relate to special populations, including, and not limited to, high school programs, veterans, athletes, consortiums, and cross-registration with NJIT/RBHS;
  • Monitor all Salesforce cases, emails, and phone inquiries and delegate as needed;
  • Work as a team lead for the office, cross-trained on all Registrar functions;
  • Assists with general office duties within the Newark Registrar's office.

Minimum Education and Experience:

  • Requires a Bachelor's degree in a related field, or an equivalent combination of education and/or experience
  • Requires a minimum of two years relevant experience in an administrative function, good communication and interpersonal skills, and computer literacy experience within a large University Student Services office

City: Newark

State: NJ

Physical Demands and Work Environment:

  • Able to lift up to 25 lbs.

Posting Number: 24ST0709


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About Rutgers University
Rutgers, The State University of New Jersey, is a leading national public research university and the state's preeminent, comprehensive public institution of higher education. Rutgers is dedicated to teaching that meets the highest standards of excellence; to conducting research that breaks new ground; and to turning knowledge into solutions for local, national, and global communities. As it was at our founding in 1766, the heart of our mission is preparing students to become productive members of society and good citizens of the world. Rutgers teaches across the full educational spectrum: preschool to precollege; undergraduate to graduate and postdoctoral; and continuing education for professional and personal advancement. Rutgers is New Jersey's land-grant institution and one of the nation's foremost research universities, and as such, we educate, make discoveries, serve as an engine of economic growth, and generate ideas for improving people's lives.
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