SUPERVISOR, OUTPATIENT SERVICES: OPHTHALMOLOGY, DAYS (M-F)

HOURS: Monday through Friday day shift

DEPARTMENT: Ophthalmology

SALARY: $23.98 - $34.74/HR

ABOUT MU HEALTH CARE  

MU Health Care is a growing academic health system in mid-Missouri comprised of multiple hospitals — including the region’s only Level 1 Trauma Center and region’s only Children’s Hospital — and over 50 specialty clinics located throughout the region. As an MU Health Care employee, you’ll be part of an exceptional team committed to our mission of saving and improving lives. Our core values of inclusion, respect, service, discovery, responsibility and excellence foster a collaborative work environment where you can grow your career.

Learn more about MU Health Care.               Learn more about living in Columbia, MO.

BASIC FUNCTION AND RESPONSIBILITY :

The Supervisor, Outpatient Services will supervise the operational and personnel activities of a section of Outpatient Services. 

ESSENTIAL FUNCTIONS:

Assist immediate supervisor with interviewing, selection, training, evaluation, and counseling of staff in a specific section of Outpatient Services. Instruct and advise staff on changes in policies, procedures, or working conditions. Assist in developing and implementing departmental policies and procedures that are consistent with accreditation standards. Collaborate with other departments to ensure the delivery of quality services. Assist in managing the departmental guest relations program. Represent and participate in appropriate committee activities. Confer with physicians and other staff to resolve operational problems and promote communication and good guest relations with patients and the public. Coordinate clerical and/or patient care activities within a section of Outpatient Services by planning, assigning, and reviewing work to provide support to professional staff. Develop, coordinate, and maintain daily staffing schedules to ensure the appropriate level of unit coverage and continuity of care. Monitor time and attendance in alignment with MU Health Care policies and practices, ensuring accuracy of records and timely submittal/approval for payroll purposes. May complete unit/department-specific duties and expectations as outlined in department documents. 

KNOWLEDGE, SKILLS AND ABILITIES:

None

SUPERVISION RECEIVED:

General supervision is received from the practice manager or designee.

SUPERVISION EXERCISED:

Functional supervision is exercised over the clerical and/or patient care staff of a section of Outpatient Services. 

EMPLOYEE BENEFITS

• Health, vision and dental insurance coverage starting day one 
• Generous paid leave and paid time off, including nine holidays 
• Multiple retirement options, including 100% matching up to 8% and full vesting in three years
• Tuition assistance for employees (75%) and immediate family members (50%) 
• Discounts on cell phone plans, rental cars, gyms, hotels and more

See a comprehensive list of benefits here .

 

Qualifications

 

REQUIRED QUALIFICATIONS:

Associate's degree in business or a related area, or an equivalent combination of education and experience from which comparable knowledge, skills and abilities can be acquired. Two (2) years of experience in outpatient clinic services or a directly related area. 

PREFERRED QUALIFICATIONS:

Additional license/certification requirements as determined by the hiring department.

PHYSICAL DEMANDS:

 The physical demands described here are representative of those that must be met with or without reasonable accommodation. The performance of these physical demands is an essential function of the job. This position is very active and requires ambulating, reaching, and moving objects weighing up to and over 20 lbs. This role also routinely comes into contact with patients who may have contagious illnesses. This position is in a health care facility open 24 hours a day, 365 days a year. Rotating shifts as well as holiday and work during inclement weather will be required. 

PERFORMANCE EXPECTATIONS:

This position is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job; however, completion of these duties is a measure of successful performance. Employees of this job classification are subject to performance reviews. Basic function, responsibilities and characteristics duties may change at any time with or without notice. 

SAFETY SENSITIVE STATUS:
This position is considered safety sensitive. This document is a general description of typical job duties, responsibilities and qualifications of employees holding the associated job title. Additional duties, specific qualifications and work emphasis may vary between individual positions. 

Equal Opportunity Employer

The University of Missouri System is an Equal Opportunity Employer. Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, or protected veteran status, or any other status protected by applicable state or federal law. This policy applies to all employment decisions including, but not limited to, recruiting, hiring, training, promotions, pay practices, benefits, disciplinary actions and terminations. For more information, visit https://www.umsystem.edu/ums/hr/eeo.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, or protected veteran status, or any other status protected by applicable state or federal law.