Supervisor, Custodial Services

Information on MIT’s COVID-19 vaccination requirement can be found at the bottom of this posting.

SUPERVISOR, CUSTODIAL SERVICES, Facilities (2 openings), to provide supervision, resources, and direction to teams striving to achieve exceptionally high levels of environmental services, cleaning quality, and customer satisfaction. Will provide daily supervision and motivation to the teams and assist them with identifying and implementing continual improvement practices; develop problem-solving techniques and long-range plans; ensure quality and service standards are consistently met; train, motivate, and discipline employees; conduct regular and frequent quality assurance inspections; assist with budget development, maintenance, and reporting with regard to labor and custodial supply inventories; assist with the administrative setup and coordination of special projects; coordinate, respond to, and evaluate emergencies, e.g., fire, flood, chemical spills, elevator shutdowns, etc.; maintain data and analyze and produce reports on team progress, inventory, and customer feedback; routinely assess and adjust recycling program within area of responsibility; and carry out directives of Custodial Services and the department.

Job Requirements

REQUIRED:  a high school diploma or its equivalent; two years of related experience; experience working in a team-oriented environment; excellent interpersonal, written, and oral communication skills; ability to work with a diverse population, exercise discretion, make sound decisions independently, and work with minimal direction; knowledge of custodial procedures, products, and applications and common recycling practices; and proficiency with Microsoft Office, Windows, internet browsers, and e-mail programs. PREFERRED:  bachelor’s degree, supervisory experience, knowledge of labor relations, and experience with the Kronos timekeeping system.  Job #22398-7

Schedule:  Sunday through Thursday, 11:00 P.M. to 7:00 A.M.

Custodial Services is a three-shift operation. Must be available for emergency response 24/7 and to work any shift, including weekends and holidays.

2/22/23