Supervisor, Courier Services, Clinical Labs

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

About Duke University Health System Clinical Laboratories

Pursue your passion for caring and innovation as a team member in the state-of-the-art Duke Health laboratories. Duke Health laboratories are College of American Pathologists accredited and Clinical Laboratory Improvement Amendments certified. The multidisciplinary team is committed to serving the rare and complex testing needs of Duke Health's diverse patient population by providing timely and accurate results, educating the next generation of laboratorians, scientists and physicians, and researching and developing the cutting-edge diagnostics of tomorrow.

Working hours - Monday - Friday 9:00 am - 5:30 pm 

Hours will vary based on demands 

Supervise, coordinate, and participate in activities of the Courier Services, Duke Health System Labs (DUHS Labs), to transport and maintain logs of time-sensitive specimens and supplies between Clinical Labs-DUHS, DUHS hospitals, medical center, physician practices, buildings, and remote areas as necessary according to established schedules. Operate vans when necessary. Schedule operations and oversee the maintenance of vehicles.

• Supervise, coordinate and participate in activities of the Courier Services, Duke Health System Labs (DUHS Labs), to transport and maintain logs of time sensitive specimens and supplies between Clinical Labs-DUHS, DUHS hospitals, medical center, physician practices, buildings, and remote areas as necessary according to established schedules. Operate vans when necessary. Schedule operations and oversee the maintenance of vehicles. Plan and schedule work for Couriers ensuring proper distribution of work assignments and adequate coverage of vehicles and work locations.
• Maintain operational records including, but not limited to, dispatch locations, specimen and items picked up and/or distributed, van reports, daily fuel reports, dispatcher log sheets and driver log sheets; verify accuracy of these and other records and ensure records are properly maintained.
• Ensure routine inspection of vehicles to ensure that they are in safe and proper operating condition; schedule maintenance and repairs for vehicles.
• Orient, train and instruct employees in the safe and proper operation of vehicles; proper, safe transport and record keeping of time sensitive specimens, communications equipment and facilities; monitor performance and provide follow-up instruction as needed; check driver's licenses on a monthly basis.
• Supervise various personnel actions including, but not limited to, hiring, performance appraisals, promotions, transfers, vacation schedules, and over-time work schedules.
• Perform other related duties incidental to the work described herein.

Education

Work requires the ability to provide instructions, prepare reports, and supervise and coordinate the work of others generally equivalent to a high school education.

Experience

Work requires three years of experience in transportation services.

Degrees, Licensures, Certifications

Work requires a valid class C North Carolina Driver's License.

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.