Supervising Mental Health Specialist (Military / Veteran)

Updated: about 1 month ago
Location: New Brunswick, NEW JERSEY
Deadline: ;

Position Details
Recruitment/Posting Title Supervising Mental Health Specialist (Military / Veteran)
Job Category Staff & Executive - Healthcare - Other
Department UBHC-P - NJ Vet2Vet
Rutgers University Behavioral Health Care (UBHC), established in 1971, offers a full continuum of evidence based behavioral health and addiction services for children, adolescents, adults, and seniors throughout New Jersey. UBHC’s 1,060 experienced behavioral health professionals and support staff are dedicated to treatment, prevention, and education. UBHC, one of the largest providers of behavioral health care in the country, has a budget of $260 million and has 15 sites throughout New Jersey. Services are readily accessible and include: inpatient, outpatient, partial hospitalization, screening, crisis stabilization, family/caregiver support, community outreach and case management, supportive housing, supported employment, prevention and consultation, employee assistance programs, and a licensed therapeutic school from preschool through high school. Specialty services include the New Jersey suicide prevention helpline and peer help lines for police, veterans, active military, teachers, mothers of special needs children and child protective service workers. In FY2016, UBHC treated 16,199 consumers, had 24,502 admissions, and touched the lives of 19,441 individual callers through peer support. In addition, UBHC is the primary mental health training resource for the New Jersey departments of Human Services, Children and Families, and Corrections, delivering 16,000 trainings each year.
Posting Summary
Rutgers, The State University of New Jersey is seeking a Military / Veteran Supervising Mental Health Specialist in the Vet2Vet Call Center for Rutgers University Behavioral Health Care. 
Responsible for providing leadership, training, development and supervision to assigned staff. Performs functions in support of the Unit’s mission providing person centered, culturally competent, and “consumer friendly” services to individuals who contact the Call Center. Receives telephone, chat, and text requests for service, undertakes review of the service need of the caller or consumer, and responds by offering support and appropriate referrals and disposition.
Among the key duties of this position are the following:
  • Provides direct supervision to the Unit Mental Health and Peer Support Specialists.
  • Completes performance appraisal and participates in progressive disciplinary process.
  • Facilitates staff meetings along with other administrative staff to communicate supervisory updates and program developments and participates in administrative review of cases. 
  • Works collaboratively with Information Services to translate the data collection and reporting needs of the Call Center programs. 
  • Responds to referrals, inquiries, and other contacts with professionals, outside agencies, and other parties in a professional and cordial manner. 
  • Assists the individuals served in identifying their personal goals, in setting objectives for each goal, and determining interventions to be used based on the individual served life goals.
  • Demonstrates ability to recognize and identify risk factors for suicide.
  • Reviews service requests/referrals for all populations, and responds in accordance with prescribed departmental procedures
  • Documents contacts, interventions, and interactions with callers in a timely manner and in accordance with established policies. 
  • Provides Accreditation and Standards Department and Human Resources copies of any degree requirements, new licenses or new
    credentials acquired over the last year.
Position Status Full Time
Hours Per Week
Daily Work Shift
FLSA Exempt
Grade 21S
Position Salary
Annual Minimum Salary 52491.000
Annual Mid Range Salary 63656.000
Annual Maximum Salary 74822.000
Standard Hours 37.50
Union Description CWA, Local 1031
Payroll Designation PeopleSoft

Information about the benefits provided to Rutgers employees can be found at:

Seniority Unit
Terms of Appointment Staff - 12 month
Position Pension Eligibility ABP

Minimum Education and Experience
  • Bachelor’s Degree in a relevant social or health care field, plus one (1) year of full time experience in a behavioral health setting. 
  • At least three (3) years of lived experience in the armed forces. 
  • Equivalent education, experience and/or training may be substituted for the degree requirements. 
  • Applicants possessing a degree in Social Work must have an active New Jersey certification/licensure as required by the State Board of Social Work. 
Required Knowledge, Skills, and Abilities
Preferred Qualifications
  • Prior supervisory or lead experience. 
  • Prior call center experience. 
Equipment Utilized
Physical Demands and Work Environment
Special Conditions
  • May be required to work overnights, weekends and holidays and perform on-call duties.  

Posting Number 21ST3903
Posting Open Date
Special Instructions to Applicants
  • All candidates with previous military experience will be required to upload their DD214 form or any official document verifying military service.
Regional Campus Rutgers Biomedical and Health Sciences (RBHS)
Home Location Campus Piscataway (RBHS)
Location Details
Piscataway, NJ 

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