Supervising Case Manager

Psych-ZSFG-Adult-AHP

Full Time

77243BR

Job Summary

The Supervising Case Manager is part of the Behavioral Health Services (BHS) team at the 1930 Market Street Services Center, and is part of the clinical leadership of the BHS team. The Supervising Case Manager is responsible for providing administrative and clinical supervision to Social Work Associate and/or Clinical Social Worker staff who function as Case Managers; screens and assesses referred clients for service needs, psychosocial history and service plans; is responsible for contract compliance and meeting of contract deliverables, as well as carries a caseload of case management clients living with complex needs and co-occurring diagnoses of substance abuse issues, medical issues and severe mental illness. This position is part of a larger multidisciplinary behavioral health services team that includes psychiatrists, psychologists, nurses, social workers, therapists, substance use counselors and case managers.

This position will partner heavily with the Getting to Zero Initiative as well as the ZSFG Positive Health Practice (Ward 86) provider team, providing supervision and guidance of case management services to those clinic HIV-positive patients primarily under the POP-UP and HAP Programs.

This position also provides counseling and case management services to individuals living with co-occurring diagnoses of substance abuse issues and severe mental illness, within a Harm Reduction philosophy, and utilizes Motivational Interviewing, among other interventions, to help clients explore their relationship to their drug(s) of choice, address their ambivalent feelings about making changes to their use and creating client-centered, realistic and meaningful treatment plan goals for change. This position works under the clinical supervision of a licensed mental health professional and in conjunction with other teammates. This position will involve providing intensive clinical case management services to clients who have been non-engaged in their medical care (particularly HIV medical care) and addressing the psychosocial barriers to clients engaging in, and maintaining, their treatment adherence. This position will involve field work and engaging clients in their home as well as community settings, and working collaboratively with collateral service providers to ensure continuity of care.

The final salary and offer components are subject to additional approvals based on UC policy.

To see the salary range for this position (we recommend that you make a note of the job code and use that to look up): TCS Non-Academic Titles Search (https://tcs.ucop.edu/non-academic-titles)

Please note: An offer will take into consideration the experience of the final candidate AND the current salary level of individuals working at UCSF in a similar role.

For roles covered by a bargaining unit agreement, there will be specific rules about where a new hire would be placed on the range.

To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

Department Description

The Alliance Health Project (AHP) is a community-based LGBTQ+ and HIV-focused clinic located at 1930 Market Street in San Francisco. We provide psychotherapy, substance-use counseling, case management, support groups, psychiatry, sexual health services, clinical traineeship, and provider education and training. Our multi-disciplinary staff are a client-centered, collaborative, Harm Reduction-oriented team. We have continued to grow as a community-based clinic by anticipating and addressing the changing needs of our LGBTQ+ and HIV community members for more than 35 years. Our process of continuous improvement of service to our community includes a strong focus on cultural humility and anti-racist service provision.

Required Qualifications

• Master’s degree in social work or a related field of Social Service, Counseling, Psychology and minimum three years of experience, including at least one year lead/supervisory experience or equivalent training/experience.
• One year of direct clinical experience in the treatment of multiply diagnosed clients (i.e., mental health conditions, substance use, medical issues [particularly HIV], etc.).
• One year of experience in providing clinical and/or administrative supervision to staff.
• At least 6 months of experience coordinating care with service providers in case management or care coordination work.

Preferred Qualifications

• Fluent in Spanish, with written and verbal proficiency and past professional experience utilizing Spanish in clinical work.
• 1 year of professional experience providing case management services to Black/African American and Persons of Color (BIPOC) clients
• Commitment to Antiracist and Cultural Humility practices in supervision and clinical work
• Familiar with Avatar and SF CBHS Mental Health and Drug Medi-Cal systems of care, Epic, ARIES electronic systems.
• Experience supervising case management staff.
• Experience with contract compliance and monitoring. 
• Understanding of psychosocial issues facing the LGBTQ and HIV-affected communities.
• Experience working within Harm Reduction treatment models, utilizing Motivational Interviewing interventions.
• Familiar with hospital-based case management services, linkage and/or intensive case management services.
• Ability to work independently in non-office based and community settings in case management work.
• Excellent communication and interpersonal skills.
• Demonstrated excellence in reliability and attendance.

License/Certification

• Licensed in CA as a Licensed Clinical Social Worker (LCSW) or related licensure for specific discipline
• Within 1 year of employment, successful completion of San Francisco Department of Public Health Involuntary Hold 5150 certification training, and maintaining continuous certification.

• Certified, or registered, as Certified Addictions Treatment Counselor (CATC) or other addiction-related certification through the California Consortium of Addiction Programs and Professionals (CCAPP) or the California Association of DUI Treatment Providers (CADTP)

About UCSF

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world’s leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence – also known as our PRIDE values.

In addition to our PRIDE values, UCSF is committed to equity – both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu

Join us to find a rewarding career contributing to improving healthcare worldwide.

Equal Employment Opportunity

The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Job Code and Payroll Title

004147 BEH HEALTH PSYCHIATRIC SUPV 1

Job Category

Professional and Managerial, Rehabilitation Services, Social Work and Psychology, Supervisory / Management, Support Services

Bargaining Unit

99 - Policy-Covered (No Bargaining Unit)

Location

Market Street (SF)

Additional Shift Details

Monday –Friday 8:30 a.m. to 5:00 p.m.; May work one night a week 12:30 p.m. - 9:00 p.m.