Posting Details
Position Information
Title | Summer Reservation Assistant |
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Position Description | Under the supervision of the Room Reservationist, the Reservation Assistant (RA) reviews online reservation requests for BSU spaces through our Event Management System (EMS). RAs ensure these requests are compatible with the space in relation to institutional policies and procedures. When appropriate, the RA will follow up with sponsors by email and/or phone to offer resolutions or seek clarification regarding the reservation request. RAs ensure that incoming reservations contain complete and accurate information so that each event can be provided with the necessary support to be a success. Interested students must have a positive and professional attitude, and a willingness to learn. They should also have excellent computer and customer service skills. A major component of this position is communicating with event sponsors and other BSU departments either by email or on the phone. Previous customer service and/or office experience and a familiarity with the campus is preferred. RA’s work in the University Events office in the Rondileau Student Union on campus. The Scheduling Area operates Monday through Friday 9 am – 5 pm. RA shifts are scheduled during these hours only. |
Preferred Qualifications | Excellent customer service skills Works accurately with attention to detail Reliable and self-motivated Excellent computer skills Great written and verbal communication skills Great organizational skills Previous customer service/ office experience Familiarity with BSU campus Undergraduate status |
Physical Demands | Ability to sit for long periods of time while reading from a computer screen Typical office clerical work |
Special Conditions for Eligibility | Please be aware that employment at Bridgewater State University is contingent upon completion of a successful background check. |
EEO Statement | Bridgewater State University (BSU) is an affirmative action/equal opportunity employer which actively seeks to increase the diversity of its workforce. We are dedicated to providing educational, working and living environments that value the diverse backgrounds of all people. |
Hourly Rate | 16.50 |
Posting Detail Information
Posting Number | Stu04485P |
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Open Date | |
Close Date | |
Open Until Filled | Yes |
Special Instructions to Applicants |
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